---
description: Review of TruGrid Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: TruGrid | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Remote Work Software](/directory/4592/remote-work/software) > [TruGrid](/software/264423/trugrid)

# TruGrid

Canonical: https://www.softwareadvice.co.nz/software/264423/trugrid

> TruGrid is a remote desktop protocol (RDP) solution that helps businesses access virtual desktops, assess risks, print remotely and more. It provides a Google Authenticator and time-based one-time password (TOTP) enabled two-factor authentication to improve user and account security.&#10;&#10;&#10;TruGrid’s truscan module allows users to monitor and track user activities on the dark web across multiple domains. It enables users to configure multiple concurrent and brokered connections, helping IT administrators provide support to multiple users. It lets employees utilize the copy \&amp; paste feature to transfer files between local and remote systems. Additionally, users can maintain compliance with FBI, HIPAA and PCI recommendations/guidelines while using the RDP systems.&#10;&#10;&#10;TruGrid comes with Android and iOS applications, enabling businesses to manage activities via mobile devices. It is available on monthly subscriptions and support is extended via email, live chat, phone and other measures.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: TruGrid
- **Founded**: 2017

## Commercial Context

- **Starting Price**: US$15.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: TruGrid offers a free version of Secure RDP for a single user. Details of paid plans for Secure RDP include:&#10;TruGrid Basic (for up to 10 computers) - $12 per month &#10;TruGrid Business (for unlimited computers) - $150 per month &#10;TruGrid MSP – Details available on request.&#10;Bitlocker Management is included within the following TruGrid plans:&#10;TruGrid Business - starting from $25 per month for 5 devices.&#10;TruGrid MSP – Details available on request.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Access Controls/Permissions
- Active Directory Integration
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Authentication
- Compliance Management
- Customisable Branding
- Desktop Virtualisation
- Diagnostic Tools
- Employee Onboarding
- File Transfer
- Live Chat
- Monitoring
- Projections
- Real-Time Chat
- Remote Access/Control
- Remote Monitoring & Management
- Remote Printing
- Remote Update/Installation

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Remote Work Software](https://www.softwareadvice.co.nz/directory/4592/remote-work/software)

## Related Categories

- [Remote Work Software](https://www.softwareadvice.co.nz/directory/4592/remote-work/software)
- [Remote Support Software](https://www.softwareadvice.co.nz/directory/4537/remote-support/software)
- [Remote Desktop Software](https://www.softwareadvice.co.nz/directory/4019/remote-desktop/software)
- [Digital Workplace Software](https://www.softwareadvice.co.nz/directory/4667/digital-workplace/software)
- [VDI Software](https://www.softwareadvice.co.nz/directory/4600/vdi/software)

## Alternatives

1. [Zoho Assist](https://www.softwareadvice.co.nz/software/392373/zoho-assist) — 4.7/5 (1374 reviews)
2. [Splashtop](https://www.softwareadvice.co.nz/software/427625/splashtop-business-access) — 4.7/5 (730 reviews)
3. [FixMe.IT](https://www.softwareadvice.co.nz/software/158227/fixme-it) — 4.8/5 (389 reviews)
4. [TeamViewer ONE](https://www.softwareadvice.co.nz/software/99131/teamviewer) — 4.6/5 (11620 reviews)
5. [ISL Light](https://www.softwareadvice.co.nz/software/71943/isl-online) — 4.7/5 (779 reviews)

## Reviews

### "Easy to setup, flexible customer service, and decent pricing" — 5.0/5

> **Jim** | *17 February 2018* | Recommendation rating: 10.0/10
> 
> **Pros**: I can setup clients pretty quickly&#13;&#10;Dashboard with all my clients in one place&#13;&#10;Pricing is just month to month&#13;&#10;Customer service is great, free setup even.&#13;&#10;No firewall changes
> 
> **Cons**: No mobile apps yet. They are supposed to have them this quarter. I asked them to let me know once they are ready so I can also use them.
> 
> Save a lot of time for remote support of client systems.

-----

### "Trugrid is awesome" — 5.0/5

> **Zachary** | *30 October 2018* | Information Technology & Services | Recommendation rating: 10.0/10
> 
> **Pros**: -Quick setup&#10;-Works securely&#10;-Great 2FA from mobile app&#10;-Peace of mind
> 
> **Cons**: -Extra steps required for Windows 7 (Not a deal killer)
> 
> We are using Trugrid to solve the complex question of providing secured access to enterprise resources across our customer base.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/264423/trugrid)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/virtual-machine/trugrid-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/264423/trugrid> |
| en-GB | <https://www.softwareadvice.co.uk/software/264423/trugrid> |
| en-IE | <https://www.softwareadvice.ie/software/264423/trugrid> |
| en-NZ | <https://www.softwareadvice.co.nz/software/264423/trugrid> |

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