4.5
Overall rating
Reviews

4.5
Overall rating
Reviews

About MailTrack

MailTrack is a compliant email tracking tool designed for Gmail inboxes. With MailTrack, users can track and manage emails and see which emails have been opened with real-time notifications and MailTracking accurate tracking technology.
MailTrack Software - 1
MailTrack Software - 2
MailTrack video
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MailTrack pricing

MailTrack has a free version and offers a free trial. MailTrack paid version starts at US$1.99/month.

Starting Price:
US$1.99/month
Free Version:
Yes
Free trial:
Yes

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MailTrack Reviews

Feature rating

Value for Money
4.4
Functionality
4.4
Ease of Use
4.6
Customer Support
4.3
5 reviews of 209 View all reviews
Masturah
  • Industry: Telecommunications
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

5
Reviewed on 17/08/2021

Solution for email tracking

I use it firstly as an additional for the email marketing tracker, but now it has been so critical to analyzed our email marketing planning.

Pros

MailTrack is really essential for me to track and monitor the email that are sent out. The report is quite extensive, as it will show how many of the email are opened by the recipient, how long the email are opened and if the email are opened more than one time. We can use this data to altering our marketing campaign effectively.

Cons

MailTrack is quite expensive, but all the feature and the tools is very helpful and perform better than the competitors. I would like to see more price scheme that can cater all the user need, especially for the monthly emails that will be monitored and price decrease for some of the plan.

Adra Safiya
  • Industry: Retail
  • Company size: 5,001–10,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
5

5
Reviewed on 6/09/2021

Good email tracker

Pros

I love all the report that are generated from this software after my email are sent out. I really help me to monitor and track the email status, either they are opened by the recipient and how long are they spend time with the email. All this indication will give us a good information on how to approach our follow-up email.

Cons

Some of the things that i dislike is the lack of total anonymous if i sent email from this software. It will publicly show and printed on the footnote of the email, that the email are sent using MailTracker. It would give wrong impression to the recipient and i would if i can removed it completely.

Kim
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
3
Ease of Use
3
Customer Support
1

3
Reviewed on 3/09/2021

Started off Good... No crap and costly

I really liked it to start with but recent glitches and cost increases has made it not worth the money I have already paid to have the PRO option. Not happy.

Pros

Seeing when an when and email has been opened.

Cons

It often glitches and send 20 email notifications that an email has been opened at one time. I have paid for PRO, initially I could send emails as a campaign (only yesterday I sent one), now I have to upgrade and pay another $63US to us the campaign option. Ridiculous after having it for a year.

Constantin
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
4
Customer Support
0

4
Reviewed on 6/11/2023

MailTrack_Review

Pros

This software seems innocent but is top in the field. It is very good when you try to track an email. One ont the features I like more is the Real time notification and analytics. When you have a website and you need a top email manager, here is the best choice you can make

Cons

The powerfulness of this app can somehow privacy and user consent for email tracking. There is also a great limitation for the free version

Devis
  • Industry: Insurance
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 23/07/2022

easy and simple tracking of the email opening

the experience was positive, it is one of those simple "plugins" that you install without thinking so much, the use is immediate, see the icon of green ticks similar to how the read receipt for messages received on whatsapp ( Do you use it in the USA? I have heard conflicting opinions, in Italy we all have it, absolutely everyone!). However, for massive sending of emails from google (max 20-100 per day and then to rise, then it becomes spam for google systems) I recommend yetanothermailmerge YAMM plugin for google docs / gmail. In addition to sending the email and monitoring the opening, see if they trash without opening, if the email does not reach its destination and provides you with a final report. All free, all in google and with a "mail merge" function that you may use with microsoft office

Pros

it's simple, free and straight to the point, I recommend it. Even if you think not to use it, try it and you will think of uses both if you are commercial like me and administrators who do not sell

Cons

it works from gmail on a browser but in my case not from external apps such as "easymail for gmail" from windows store

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