---
description: Review of TrustAnalytica Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: TrustAnalytica | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/4285/review-management/software) > [TrustAnalytica](/software/262672/trustanalytica)

# TrustAnalytica

Canonical: https://www.softwareadvice.co.nz/software/262672/trustanalytica

> Trust Analytica is the best online interaction solution that helps businesses grow and be discovered online. With a universal business toolkit, Trust Analytica can help businesses provide excellent customer experiences and retain their customers by using modern technologies.

Users can add various messaging accounts and passwords into the system. Upon starting up the software, it logs into each messaging service. It allows a single panel to communicate between several platforms rather than skipping between different messaging services. Marketing automation and reputation management tools allow users to monitor their marketing actions and judge the results with analytics. Businesses can interact with customers through Webchat and reduce friction in terms of the timing and the submission of payments. Customer inquiries and positive reviews can be easily transmitted and replied to.

Engagement is the key to a company's success. Trust Analytica developed a simple, workable solution.
> 
> Verdict: Rated **3.8/5** by 4 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.8/5** | 4 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Trust Analytica

## Commercial Context

- **Starting Price**: CA$99.00
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, United States

## Features

- 2-Way Messaging
- API
- Access Controls/Permissions
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Availability Management
- Booking Management
- CRM
- Calendar Management
- Calendar Sync
- Campaign Management
- Chat/Messaging
- Client Database
- Client Portal
- Colour Codes/Icons
- Commenting/Notes
- Communication Management
- Confirmations/Reminders
- Credit Card Processing

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Feedback and Reviews Management Software](https://www.softwareadvice.co.nz/directory/4285/review-management/software)

## Related Categories

- [Feedback and Reviews Management Software](https://www.softwareadvice.co.nz/directory/4285/review-management/software)
- [Marketing Automation Software](https://www.softwareadvice.co.nz/directory/1686/automation/software)
- [Appointment Scheduling Software](https://www.softwareadvice.co.nz/directory/4731/appointment-scheduling/software)
- [Reputation Management Software](https://www.softwareadvice.co.nz/directory/4509/reputation-management/software)
- [Calendaring Software](https://www.softwareadvice.co.nz/directory/4657/calendar-app/software)

## Alternatives

1. [Trustpilot](https://www.softwareadvice.co.nz/software/364802/trustpilot) — 4.5/5 (1202 reviews)
2. [rater8](https://www.softwareadvice.co.nz/software/313432/rater8) — 5.0/5 (181 reviews)
3. [Birdeye](https://www.softwareadvice.co.nz/software/86768/birdeye) — 4.7/5 (702 reviews)
4. [TrueReview](https://www.softwareadvice.co.nz/software/193489/truereview) — 5.0/5 (150 reviews)
5. [Brand24](https://www.softwareadvice.co.nz/software/24347/brand24) — 4.7/5 (254 reviews)

## Reviews

### "Mass texting" — 5.0/5

> **Muhammad Faizan** | *23 May 2022* | Food & Beverages | Recommendation rating: 9.0/10
> 
> **Pros**: We were using TrustAnalytica Services for Mass Texting to send messages to our vendors and clients for the update of upcoming deliveries and other updates loved their services.
> 
> **Cons**: To be honest I found nothing negative about their firm.

-----

### "Highly recommend" — 5.0/5

> **Paul** | *22 December 2025* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Excellent experience with TrustAnalytica. We use their platform to support our clients with reputation management and increased online visibility, and the results have been outstanding. Their customer support is excellent—responsive, knowledgeable, and genuinely helpful. This is one of the best reputation management SaaS platforms we’ve worked with, and we confidently recommend it to all of our clients. The SEO King, \[sensitive content hidden\]
> 
> **Cons**: So far nothing… everything has been positive to date. I highly recommend this to individual businesses or other SEO agencies that need these services
> 
> They have helped us with results. Support communication and most importantly results for our clients.

-----

### "Fraudulent Company" — 1.0/5

> **Jamie** | *11 February 2023* | Consumer Services | Recommendation rating: 0.0/10
> 
> I am the owner of a small business. I had a disgruntled past client go on trustanalytica and make multiple fake accounts with multiple fake 1 star reviews. When I went to address these reviews, trustanalytica wouldn’t allow me to do so without paying a fee. Once I paid the fee it still wouldn’t allow me to address the multiple fake reviews because they weren’t real reviews from Google. I even tried to respond to the reviews publicly and still would not let me do so. I’ve contacted “customer support” about this. No response. Complete scam. Allowing fake reviews on a company profile, charging the company money to address them and then still not allowing the reviews to be addressed. Completely fraudulent.

-----

### "One of the finest services ever experienced" — 4.0/5

> **Lorenzo** | *1 June 2022* | Automotive | Recommendation rating: 8.0/10
> 
> **Pros**: The best part about the whole software is that they have an open integration policy, secondly, they provide a bunch of features in budgeted packages, which obviously is a plus for dealerships of our size.
> 
> **Cons**: I think the organization could work on the interface and design of the platform.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/262672/trustanalytica)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/scheduling/trustanalytica-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/262672/trustanalytica> |
| en-GB | <https://www.softwareadvice.co.uk/software/262672/trustanalytica> |
| en-IE | <https://www.softwareadvice.ie/software/262672/trustanalytica> |
| en-NZ | <https://www.softwareadvice.co.nz/software/262672/trustanalytica> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Software Advice helps businesses in New Zealand find the best software. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.co.nz","url":"https://www.softwareadvice.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@id":"https://www.softwareadvice.co.nz/#organization","@type":"Organization","parentOrganization":"Gartner, Inc.","sameAs":[]},{"name":"TrustAnalytica","description":"Trust Analytica is the best online interaction solution that helps businesses grow and be discovered online. With a universal business toolkit, Trust Analytica can help businesses provide excellent customer experiences and retain their customers by using modern technologies.\n\nUsers can add various messaging accounts and passwords into the system. Upon starting up the software, it logs into each messaging service. It allows a single panel to communicate between several platforms rather than skipping between different messaging services. Marketing automation and reputation management tools allow users to monitor their marketing actions and judge the results with analytics. Businesses can interact with customers through Webchat and reduce friction in terms of the timing and the submission of payments. Customer inquiries and positive reviews can be easily transmitted and replied to.\n\nEngagement is the key to a company's success. Trust Analytica developed a simple, workable solution.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6f11cc5a-6b5d-46e7-a16d-ed149e881772.png","url":"https://www.softwareadvice.co.nz/software/262672/trustanalytica","@id":"https://www.softwareadvice.co.nz/software/262672/trustanalytica#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":3.8,"bestRating":5,"ratingCount":4},"offers":{"price":"99","@type":"Offer","priceCurrency":"CAD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Chrome"},{"@id":"https://www.softwareadvice.co.nz/software/262672/trustanalytica#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Feedback and Reviews Management Software","position":2,"item":"/directory/4285/review-management/software","@type":"ListItem"},{"name":"TrustAnalytica","position":3,"item":"/software/262672/trustanalytica","@type":"ListItem"}]}]}
</script>