---
description: Review of Enghouse SmartDial Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Enghouse SmartDial | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Auto Dialer Software](/directory/1564/auto-dialer/software) > [Enghouse SmartDial](/software/261598/enghouse-smartdial)

# Enghouse SmartDial

Canonical: https://www.softwareadvice.co.nz/software/261598/enghouse-smartdial

> Enghouse SmartDial is an outbound dialer designed to help contact center agents increase customer engagement with features for proactive communications. It works natively with Enghouse Interactive Contact Center solutions. As a rules-driven platform, SmartDial can help improve agent productivity as well as business compliance. It supports multiple dialing algorithms including preview, predictive, and progressive. Other capabilities include do-not-call list scrubbing, abandon rate control, multiple time zone support, and more. Enghouse SmartDial is available via cloud, on-premise, and hybrid deployment.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Enghouse Interactive
- **Location**: Markham, US
- **Founded**: 1998

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise)
- **Supported Languages**: English
- **Available Countries**: Austria, Brazil, Canada, Germany, Ireland, Switzerland, United Kingdom, United States

## Features

- Activity Dashboard
- Activity Tracking
- Answering Machine Detection
- Auto-Dialer
- Automatic Call Distribution
- Automatic Outbound Dialer
- CRM
- Call Disposition
- Call List Management
- Call Routing
- Call Scheduling
- Campaign Management
- Computer Telephony Integration
- Contact Database
- Contact Management
- Customer Database
- IVR
- Integrations Management
- Power Dialer
- Predictive Dialer

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support

## Category

- [Auto Dialer Software](https://www.softwareadvice.co.nz/directory/1564/auto-dialer/software)

## Alternatives

1. [Readymode](https://www.softwareadvice.co.nz/software/171343/Readymode) — 4.6/5 (142 reviews)
2. [Convoso](https://www.softwareadvice.co.nz/software/2799/safesoft-contact) — 4.5/5 (387 reviews)
3. [DialedIn CCaaS](https://www.softwareadvice.co.nz/software/20027/chasedata) — 4.8/5 (324 reviews)
4. [Call Logic](https://www.softwareadvice.co.nz/software/266176/call-logic) — 4.7/5 (56 reviews)
5. [Kixie PowerCall](https://www.softwareadvice.co.nz/software/28441/kixie-powercall) — 4.6/5 (294 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/261598/enghouse-smartdial)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/call-center/enghouse-smartdial-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/261598/enghouse-smartdial> |
| en-GB | <https://www.softwareadvice.co.uk/software/261598/enghouse-smartdial> |
| en-IE | <https://www.softwareadvice.ie/software/261598/enghouse-smartdial> |
| en-NZ | <https://www.softwareadvice.co.nz/software/261598/enghouse-smartdial> |

-----

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