--- description: Review of Thought Industries Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Thought Industries | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [eLearning Authoring Tools](/directory/1495/elearning-authoring/software) > [Thought Industries](/software/25991/thought-industries) # Thought Industries Canonical: https://www.softwareadvice.co.nz/software/25991/thought-industries Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/25991/thought-industries?page=2) > Thought Industries is the Customer Learning \& Intelligence Platform that turns customer education into growth. Create, deliver, monetize, and measure learning for customers, partners, and the market. Unlike traditional LMS platforms that silo content and measure completion, Thought Industries offers personalization at scale to influence behavior and outcomes. - Segment learning for different audiences with learning paths, custom portals, and appropriate privacy controls. - Deliver on-demand courses and instructor-led training from a single platform. - Enhance the learner experience with AI video, coaching, and custom recommendations. - Offer guidance beyond the LMS with omni-channel learning and content syndication. - Boost demand and influence sales pipeline by opening courses and content to prospective customers without a log-in. - Increase brand visibility in AI search results by structuring and indexing learning content for AI assistants like ChatGPT, Gemini, and Claude. - Capture value from premium learning experiences with native eCommerce capabilities and flexible monetization options. - Award certifications and digital credentials for product knowledge and professional skills to build brand awareness and customer loyalty. - Author, update, and manage your learning catalog from inside Claude with Thought Industries for Claude. - Unify learning across your customer academy, product documentation, in-product tutorials, and help center through pre-built integrations and content structured for agentic delivery. - Track customer engagement, identify unmet needs, and assess the impact of learning on business goals with data and analytics you can connect to your tech stack. Drive adoption, improve retention, and prove the business impact of learning. > > Verdict: Rated **4.5/5** by 80 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 80 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.4/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Thought Industries - **Location**: Boston, US - **Founded**: 2012 ## Commercial Context - **Pricing Details**: Contact Thought Industries for pricing information - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop) - **Supported Languages**: Arabic, Basque, Brazilian Portuguese, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, European Portuguese, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more ## Features - AI Copilot - API - Academic/Education - Access Controls/Permissions - Account Alerts - Account Management - Activity Dashboard - Activity Monitoring - Activity Tracking - Alerts/Notifications - Assessment Management - Assignment Management - Asynchronous Learning - Audience Targeting - Audio/Video Recording - Blended Learning - Built-in Course Authoring - Built-in LMS - CRM - Catalog Management ## Integrations (31 total) - Adobe Connect - Bongo - Credly - GoTo Training - GoTo Webinar - Google Ads - Google Analytics 360 - HubSpot Content Hub - LinkedIn for Business - Localize - Meta for Business - Microsoft Teams - Oracle Eloqua Marketing Automation - SCORM Cloud - SCORM Dispatch ... and 16 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [eLearning Authoring Tools](https://www.softwareadvice.co.nz/directory/1495/elearning-authoring/software) ## Related Categories - [eLearning Authoring Tools](https://www.softwareadvice.co.nz/directory/1495/elearning-authoring/software) - [Training Software](https://www.softwareadvice.co.nz/directory/1232/online-training/software) - [Mobile Learning Tools](https://www.softwareadvice.co.nz/directory/3753/mobile-lms/software) - [Course Authoring Software](https://www.softwareadvice.co.nz/directory/3777/course-creation/software) - [LMS Software for Nonprofits](https://www.softwareadvice.co.nz/directory/3816/nonprofit-lms/software) ## Alternatives 1. 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I love that we're able to offer some education for free, and other courses at a cost for users. TI makes it easy for us to do both and the detailed reporting helps us track information about all of the users visiting the site. I genuinely love using this platform. > > **Cons**: The platform can be a bit pricey, but you get what you pay for and in my book, this is well worth the investment. ----- ### "As we near full launch of our school..." — 5.0/5 > **Giovanna** | *15 December 2021* | Computer Software | Recommendation rating: 9.0/10 > > **Pros**: I have found the overall school configuration and course authoring easy to use. There are many ways to customize the learner's experience. The people at Thought Industries are great to partner with, especially \[SENSITIVE CONTENT\]. She helped our team navigate all the parts to get our school up and running. Additionally the support team members I've encountered \[SENSITIVE CONTENT\] are very thorough, with quick replies \& recorded video explanations. The Office Hours and the academy are great resources for learning the platform. > > **Cons**: The reporting continues to evolve, and I appreciate that movement forward. However, understanding how the report "dimensions" match up with the fields of the platform is not always clear, as different wording is used. So that takes a bit of trial and error. Additionally, I wish there was more ability to target messaging to different Panoramas at the page and course detail sidebar levels. Finally, the learning paths could benefit from more customization options. > > Overall, my experience with Thought Industries has been extremely positive. It is a fun project to get off the ground, and we're looking forward to a full launch of our school in Q1 2022. Our beta periods and smaller launches have gone very well so far. ----- ### "YOU DO NOT WANT MY REVIEW" — 1.0/5 > **Christine** | *19 November 2020* | Education Management | Recommendation rating: 0.0/10 > > **Pros**: THERE IS NOT ONE POSITIVE THING I CAN SAY ABOUT THIS SOFTWARE, WORKING WITH THE IMPLEMENTATION OR THE LACK OF FEATURES THAT WE REQUIRE. CHOOSING THIS WAS A MISTAKE ON OUR PART THAT WE ARE NOW STUCK. > > **Cons**: THIS LMS SHOULD NEVER BE USED TO TEACH COURSES. WE HAVE HAD PROBLEMS WITH EVERYTHING FROM HOW TO CONFIGURE, INABILITY TO GRADE DISCUSSION, HOW TO GET OUR MEDIA INTO THE SOFTWARE, HOW TO DEVELOP PAGES, THAT WE HAD TO KNOW HTML TO DO THIS...THE LIST GOES ON AND ON. > > TRUE COMMITTMENT TO HEL P AND SUPPORT THIS IMPLEMENTATION, IT IS LIKE 'TOO BAD, SO SAD' ----- ### "Love Thought Industries" — 5.0/5 > **Ben** | *12 June 2019* | Professional Training & Coaching | Recommendation rating: 10.0/10 > > **Pros**: The TI Platform has such a myriad of page types and lesson functionality that we keep our learners entertained and progressing while tackling the tough concepts of accounting and finance. > > **Cons**: The reporting functionality is improving, which I like. At first, I was generating custom reports as requested by clients, and it seemed like the most basic of information regarding learner progress was overlooked. Clients wanted to know percentage completion by learner within each course, rather than the basic reporting fields of "Started" and "Completed" which were so black and white. I believe the dev team is working on making this reporting more mainstream and I'm encouraged by that. > > From day 1, I've been incredibly impressed with TI, their platform, and their customer support. There was a bit of a learning curve to navigate through the admin side and understand all of the functionality, but how else would you engrain in the trenches of such a robust eLearning hosted experience. And their Voice of the Customer process for submitting real-time feedback and product improvements is awesome\! Their customer support is unmatched and always ready to dive in and find solutions to my errors or admin requests. ----- ### "Great B2B and B2C eLearning Platform" — 5.0/5 > **Ashley** | *14 December 2021* | E-Learning | Recommendation rating: 9.0/10 > > **Pros**: The ease of use is fantastic. I love the Office Hours as well. The support team puts this together for weekly customer education on new and current features. > > **Cons**: There are things that wish the software would do, however increasing my proficiency on the software may generate a solution that is already there. Learner tracking is one thing that I wish was easier for my use case. > > The division of my organization that uses Thought Industries migrated away from a website that was built by a small company. It was old and rusty. We also had multiple websites for each of our B2B clients that wanted administrative access to oversee learner completions. Thought Industries has helped bring a fresh look as well as an easier to use platform for our B2B and B2C clients. We have been able to combine the multitude of legacy sites into one with the Panorama feature, which is fantastic. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/25991/thought-industries?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/25991/thought-industries) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data