---
description: Review of Smark CRM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Smark CRM | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Smark CRM

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> Smark CRM is a cloud-based customer relationship management software designed to help businesses automate, handle and streamline the entire sales pipeline, from goal management and lead qualification to conversion rate tracking and client portfolio management. The application allows users to forecast sales performance and build marketing strategies to expand their customer base.&#10;&#10;Key features of Smark CRM include email communication, sales reports, workflow management, and discount management. Managers can utilize the platform to monitor inventory levels and control investments by implementing the portfolio rotation strategy. Additionally, the software lets administrators send daily reminders for follow-ups and timely visits to multiple clients. &#10;&#10;Smark CRM facilitates integration with several third-party applications such as RD Station, Connectinc, Catacliente, DocuSign and Reev. It offers mobile applications for Android and iOS devices, which lets users track monthly sales and view customer enquiries. Support is extended via phone, FAQs, email and other online measures.
> 
> Verdict: Rated **4.5/5** by 62 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 62 Reviews |
| Ease of Use | 4.3/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 4.4/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: SMark

## Commercial Context

- **Starting Price**: R$160.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Brazilian Portuguese
- **Available Countries**: Brazil

## Features

- API
- Activity Dashboard
- CRM
- Calendar/Reminder System
- Contact Database
- Contact Management
- Customisable Templates
- Customizable Fields
- Dashboard
- Data Import/Export
- Electronic Signature
- Email Management
- Email Marketing
- Email Templates
- Forecasting
- Goal Management
- Lead Qualification
- Mobile App
- Opportunity Management
- Pipeline Management

## Integrations (1 total)

- TOTVS ERP

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Sales Performance Management Software](https://www.softwareadvice.co.nz/directory/4481/sales-performance-management/software)

## Related Categories

- [Sales Performance Management Software](https://www.softwareadvice.co.nz/directory/4481/sales-performance-management/software)
- [Small Business CRM Software](https://www.softwareadvice.co.nz/directory/489/small-business/software)
- [Sales Coaching Software](https://www.softwareadvice.co.nz/directory/4369/sales-coaching/software)
- [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software)
- [Healthcare CRM Software](https://www.softwareadvice.co.nz/directory/393/healthcare-crm/software)

## Alternatives

1. [Bitrix24](https://www.softwareadvice.co.nz/software/128326/bitrix24) — 4.2/5 (990 reviews)
2. [Salesforce Sales Cloud](https://www.softwareadvice.co.nz/software/2764/salesforce-sales-cloud) — 4.4/5 (18781 reviews)
3. [Odoo](https://www.softwareadvice.co.nz/software/77019/odoo-pos) — 4.2/5 (1306 reviews)
4. [Zoho CRM](https://www.softwareadvice.co.nz/software/392464/zoho-crm) — 4.3/5 (6972 reviews)
5. [HubSpot CRM](https://www.softwareadvice.co.nz/software/1854/hubspot) — 4.5/5 (4458 reviews)

## Reviews

### "Opinião do sistema" — 4.0/5

> **Nathaly** | *20 October 2022* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: O smark crm e bem pratico e fácil de aprender a usar, informações bem claras e objetivas se você estive procurando uma plataforma onde consiga visualizar atividades por minutos ou hora esse e um bem avaliado nesses requisitos. Tem alguns problemas quando vai puxar relatórios mas nada muito grave, Atendimento bem rápido.
> 
> **Cons**: Não gosto da forma que tem que registrar os e-mail e tem opção de todos apaga
> 
> atualização de informação bem rápido e pratica

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### "Satisfação Geral CRM" — 5.0/5

> **vania** | *24 August 2022* | Outsourcing/Offshoring | Recommendation rating: 10.0/10
> 
> **Pros**: Facilidade de uso e ajustes; algumas funcionalidades como por exemplo o comando de voz para registro das reuniões e checkin das visitas.
> 
> **Cons**: Falta de checkout das visitas para acompanhamento do tempo de visita de cada vendedor e rastreio do dia do vendedor; Integração que ainda não temos; apresentação de dashboard e relatórios poderia ser melhor, comparado ao mercado.
> 
> Gosto muito do sistema, mas em relação aos relatórios e dashboards poderia ser melhor. Ser mais visual, colorido e ter alguns filtros a mais. Os materiais de treinamento poderiam ser em forma de vídeo aula, pois é o que tem facilitado quando acionamos o Customer Experience. Inclusive gostaria de reforçar minha satisfação 100% em relação ao atendimento do \[CONTEÚDO SENSÍVEL\], são excepcionais.

-----

### "Smark Avaliação." — 4.0/5

> **Everson** | *10 October 2022* | Facilities Services | Recommendation rating: 8.0/10
> 
> **Pros**: A análise dos produtos em formatação em PDF, recurso ao qual o software permite, agiliza muito o processo.
> 
> **Cons**: O software tem suas instabilidades aos quais atrasa os prazos de entrega.
> 
> O software melhorou muito a execução das minhas atividades, na agilidade do recebimento e entrega das informação. Os clientes não precisam aguardar mais do que os prazos negociados.

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### "avaliçao crm unimedfranca" — 5.0/5

> **adriano** | *29 September 2022* | Consumer Services | Recommendation rating: 8.0/10
> 
> **Pros**: gerencia que tenho sobre meus contatos,deixando mais tempo livre\!
> 
> **Cons**: travas de algumas funçoes, pois quando preciso mudar algum item nao tenho acesso
> 
> muito bom ....me ajuda nas minhas vendas

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### "Ótimo custo benefício" — 5.0/5

> **Tales** | *6 September 2022* | Automotive | Recommendation rating: 10.0/10
> 
> **Pros**: o servidor é excelente o que torna a plataforma bastante rápida mas a grande vantagem do sistema é sua simplicidade de uso e a gestão visual dos indicadores.
> 
> **Cons**: acredito que falta um feed de relacionamento com cada cliente, isso facilitaria manter o histórico de cada cliente mais visual
> 
> nossas reuniões de metas e fechamento das vendas ficaram mais rápidas e bem informadas

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/257892/smark-crm)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/crm/smark-crm-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/257892/smark-crm> |
| en-GB | <https://www.softwareadvice.co.uk/software/257892/smark-crm> |
| en-IE | <https://www.softwareadvice.ie/software/257892/smark-crm> |
| en-NZ | <https://www.softwareadvice.co.nz/software/257892/smark-crm> |

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