---
description: Review of ChatSupport Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: ChatSupport | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/4569/live-chat/software) > [ChatSupport](/software/257491/chatsupport)

# ChatSupport

Canonical: https://www.softwareadvice.co.nz/software/257491/chatsupport

> Powerful free live chat app for all businesses. Set up unlimited widgets that help you deliver world-class live chat support, drive on-spot lead conversion, and help push your sales numbers from your own website. Seamless video calling, reporting, and many more features.
> 
> Verdict: Rated **4.0/5** by 4 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 4 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.3/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: AnywhereWorks
- **Founded**: 2016

## Commercial Context

- **Pricing model**: Other (Free version available) (Free Trial)
- **Target Audience**: 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana and 173 more

## Features

- Activity Dashboard
- Chat/Messaging
- Contact Management
- Customisable Branding
- File Sharing
- Geotargeting
- Interaction Tracking
- Multi-Channel Communication
- Proactive Chat
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Integrations (6 total)

- Joomla
- Microsoft Teams
- Shopify
- Slack
- WordPress
- Zendesk Suite

## Support Options

- Email/Help Desk
- FAQs/Forum
- 24/7 (Live rep)
- Chat

## Category

- [Live Chat Software](https://www.softwareadvice.co.nz/directory/4569/live-chat/software)

## Alternatives

1. [WhatsApp](https://www.softwareadvice.co.nz/software/285733/whatsapp) — 4.7/5 (16297 reviews)
2. [Slack](https://www.softwareadvice.co.nz/software/154669/slack) — 4.7/5 (24046 reviews)
3. [Text Request](https://www.softwareadvice.co.nz/software/306855/text-request) — 4.6/5 (1193 reviews)
4. [LiveChat](https://www.softwareadvice.co.nz/software/27068/livechat) — 4.6/5 (1715 reviews)
5. [LiveAgent](https://www.softwareadvice.co.nz/software/109980/liveagent) — 4.7/5 (1753 reviews)

## Reviews

### "Very good live chat but sadly not the best, need some few improvements" — 4.0/5

> **Mohamed** | *15 January 2022* | Computer & Network Security | Recommendation rating: 8.0/10
> 
> **Pros**: it's Free, the UI is very good and i like how it fits with my website
> 
> **Cons**: What i hate about chatSupport is there no Apps  there no Windows,Linux, and Mac Application where i can handle my clients and this really bad i have talked to them from 5 months asking when they will publish the app they told me very soon, i don't know when it will be, but this only Cons here.
> 
> ChatSupport is really good they live chat support is perfect, they just don't like to waste your time and they have a promise Feature if they going to add some few Features like as i said Apps, it's really really important

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### "Excellent Value" — 5.0/5

> **David** | *29 June 2021* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: It has a very clean interface, is intuitive, and it's easy to set up. The support team has also been great to work with.
> 
> **Cons**: It would be great to see more customization options in the future for the chat integrations.

-----

### "Good Product" — 3.0/5

> **Murtaza** | *4 August 2021* | Information Technology & Services | Recommendation rating: 7.0/10
> 
> **Pros**: Easy to implement and documentation is very good
> 
> **Cons**: No SDK For Angular 2+ and quick support would be good

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### "Simple and easy to use is the most important part of management" — 4.0/5

> **James** | *27 July 2021* | Architecture & Planning | Recommendation rating: 8.0/10
> 
> **Pros**: 1.Easy to install
2.Easy-to-understand interface
> 
> **Cons**: The form cannot be validated in other languages, such as Traditional Chinese
> 
> Missing mobile app

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/257491/chatsupport)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/live-chat/chatsupport-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/257491/chatsupport> |
| en-GB | <https://www.softwareadvice.co.uk/software/257491/chatsupport> |
| en-IE | <https://www.softwareadvice.ie/software/257491/chatsupport> |
| en-NZ | <https://www.softwareadvice.co.nz/software/257491/chatsupport> |

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