---
description: Review of Communal Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Communal | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Fundraising Software](/directory/1543/online-fundraising-platforms/software) > [Communal](/software/256636/communal)

# Communal

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> Communal is all-in-one operations software for community and member-based organizations. Community centres, associations, nonprofits, cultural centres, camps, and recreation departments use it to manage memberships, program registration, facility rentals, volunteering, giving, and front-desk sales from a single member database. The platform supports sign-ups, renewals, online registration, waitlists, attendance, waivers, facility bookings, invoicing, volunteer hours, donor gifts, tax receipts, and point-of-sale transactions.
> 
> Verdict: Rated **4.7/5** by 16 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.7/5** | 16 Reviews |
| Ease of Use | 4.6/5 | Based on overall reviews |
| Customer Support | 4.9/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.6/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Communal

## Commercial Context

- **Starting Price**: CA$75.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Membership Platform from $75/mo, scaling with active members. Optional Programs \&amp; Events +$50/mo. Optional Facilities \&amp; Bookings from +$65/mo. Volunteers, donors, and POS software included in Membership. Card reader optional ($300 purchase or $50/mo rent). Payments via Stripe. No long-term contracts; prorated billing.
- **Target Audience**: 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United Kingdom, United States

## Features

- ACH Payment Processing
- AI Copilot
- API
- Access Controls/Permissions
- Accounting
- Accounting Integration
- Acknowledgments & Communications
- Activity Dashboard
- Activity Tracking
- Ad hoc Reporting
- Alerts/Notifications
- Alumni Management
- Application Management
- Attendance Management
- Attendance Tracking
- Auction Management
- Automated Dues & Renewals
- Automation
- Autonomous Task Execution
- Budgeting/Forecasting

## Integrations (3 total)

- Google Sheets
- SurveyMonkey
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Fundraising Software](https://www.softwareadvice.co.nz/directory/1543/online-fundraising-platforms/software)

## Related Categories

- [Fundraising Software](https://www.softwareadvice.co.nz/directory/1543/online-fundraising-platforms/software)
- [Donation Management Software](https://www.softwareadvice.co.nz/directory/418/crm-software/software)
- [CRM Software for Nonprofits](https://www.softwareadvice.co.nz/directory/4788/nonprofit-crm-software/software)
- [Charity Software](https://www.softwareadvice.co.nz/directory/4280/nonprofit/software)
- [Membership Management Software](https://www.softwareadvice.co.nz/directory/4395/membership-management/software)

## Alternatives

1. [StarChapter](https://www.softwareadvice.co.nz/software/155218/starchapter) — 4.2/5 (656 reviews)
2. [GrowthZone](https://www.softwareadvice.co.nz/software/23362/memberzone) — 4.4/5 (294 reviews)
3. [Novi AMS](https://www.softwareadvice.co.nz/software/335196/novi-ams) — 4.9/5 (131 reviews)
4. [Easy HOA](https://www.softwareadvice.co.nz/software/368506/easy-hoa) — 4.6/5 (98 reviews)
5. [Glue Up](https://www.softwareadvice.co.nz/software/120874/glue-up) — 4.5/5 (198 reviews)

## Reviews

### "Easy to use" — 5.0/5

> **Alyssa** | *31 July 2026* | Events Services | Recommendation rating: 10.0/10
> 
> **Pros**: I like that its easy to use\! it takes no time to learn, and when i have questions the communal team is there for me.
> 
> **Cons**: Theres not really anything I dont like.. Anything I was having issues with were resolved by the communal team quickly.
> 
> Its been great. When i started using communal my workplace (now past) didn't secure any training for our team, So I reached out to wade personally for assistance and he got me trained and has been available to me every step of the way, I am currently setting my new work place up with communal as we speak.

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### "One of the best decisions our community has made" — 5.0/5

> **Shelley** | *2 July 2022* | Nonprofit Organisation Management | Recommendation rating: 10.0/10
> 
> **Pros**: It was easy to migrate from our antiquated, and expensive system over to Communal's modern and easy to navigate platform. The features on Communal were built for our needs and functioned how we needed them to. If there was something that needed tweaking, their support team listened and made it better. Their support was amazing and we are very, very happy with using Communal.
> 
> **Cons**: The only thing that I can say if I absolutely had to, is the invoicing module could be improved to include cloning and templates for recurring rental clients. It would also be great if the email module could be improved a little so that we could migrate from Mailchimp and integrate all of our communications through Communal.

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### "Great software for a Community Association\!" — 5.0/5

> **Jay** | *31 August 2026* | Nonprofit Organisation Management | Recommendation rating: 9.0/10
> 
> **Pros**: A boutique software company with a desire to continually evolve their product to meet the needs of their clients. A great help desk. And a design approach that allows for customization of each module.
> 
> **Cons**: The customization aspect. Sometimes confusing. But once you've done it once, it makes sense and is repeatable.
> 
> We researched seven software programs before deciding on Communal. Their help desk support sealed the deal.

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### "Solid membership management module" — 4.0/5

> **Gillian** | *18 February 2026* | Nonprofit Organisation Management | Recommendation rating: 8.0/10
> 
> **Pros**: automated sending renewal reminders, taking payment, issuing membership cards, and expiring memberships as needed. Saved many hours of manual effort per week
> 
> **Cons**: can’t see emails sent to members. when a member renews with a different email a new client record is created and continuity is lost
> 
> positive. technical support has been responsive and timely, most issues have been addressed. Solid product.

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### "Easy to use, fantastic customer support\!" — 5.0/5

> **Lisa** | *31 July 2026* | Civic & Social Organisation | Recommendation rating: 10.0/10
> 
> **Pros**: I appreciate the ease of use and the friendly, knowledgeable, patient and responsive customer support throughout the transition and beyond.
> 
> **Cons**: I dont think its specific to  Communal, but there was some confusion pertaining to automatic renewals because they could not carry over to the new platform.
> 
> Overall, it has been a positive experience and we're glad we switched as Communal has allowed us for focus less on admin work and more on serving our community.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/256636/communal)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/nonprofit/communal-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/256636/communal> |
| en-GB | <https://www.softwareadvice.co.uk/software/256636/communal> |
| en-IE | <https://www.softwareadvice.ie/software/256636/communal> |
| en-NZ | <https://www.softwareadvice.co.nz/software/256636/communal> |

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