--- description: Review of Kenect Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Kenect | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/4285/review-management/software) > [Kenect](/software/254872/kenect) # Kenect Canonical: https://www.softwareadvice.co.nz/software/254872/kenect Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/254872/kenect?page=2) > Kenect is a cloud-based reputation management solution, which enables organizations of all sizes to engage with clients, capture payments and generate leads and reviews via text messages. Kenect helps marketing professionals prepare text messages and send them to customers to collect and respond to reviews in real-time. Team members can receive email or text notifications when a new message is sent through the website. The application also allows employees to route the text messages to respective teams across locations or departments. Additionally, administrators can create custom groups from the contact list and send them a broadcast message. Kenect offers integration with several third-party applications including LawPay, Clio and Tripleseat. It comes with mobile applications for iOS and Android. Pricing is available on request and support is extended via phone. > > Verdict: Rated **4.6/5** by 93 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 93 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Kenect ## Commercial Context - **Starting Price**: US$1.00 - **Pricing model**: Per User - **Pricing Details**: Get a Quote: https://go.kenect.com/get-quote/ - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - ACH Payment Processing - Appointment Scheduling - Autoresponders - Batch Communications - Billing & Invoicing - CRM - CRM Integration - Campaign Management - Canned Responses - Chat/Messaging - Complaint Monitoring - Customisable Branding - Dashboard - Data Security - Debit/Credit Card Processing - Electronic Signature - Feedback Management - File Sharing - Group Messaging - In-Person Payments ## Integrations (3 total) - 8am LawPay - Clio - Tripleseat ## Support Options - Phone Support ## Category - [Feedback and Reviews Management Software](https://www.softwareadvice.co.nz/directory/4285/review-management/software) ## Related Categories - [Feedback and Reviews Management Software](https://www.softwareadvice.co.nz/directory/4285/review-management/software) - [Live Chat Software](https://www.softwareadvice.co.nz/directory/4569/live-chat/software) - [Customer Satisfaction Software](https://www.softwareadvice.co.nz/directory/4627/customer-satisfaction/software) - [Customer Communications Management Software](https://www.softwareadvice.co.nz/directory/4742/customer-communications-mngt/software) - [Conversational Marketing Platforms](https://www.softwareadvice.co.nz/directory/4671/conversational-marketing/software) ## Alternatives 1. 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Sending files, scheduled messages, and review links are 1-2-3 click. > > **Cons**: The only con I have is certain integration glitches between our case file management program and Kenect but it's not Kenect's fault. > > Overall the program's development and consistent change for the better of the program users has gotten our firm very efficiently communicating with our clients. We are able to track our reviews between 2 locations, and notify the Legal teams assigned to their clients chats immediately in more ways than 1. very customizable and handy on computer or mobile devices. ----- ### "Kenect for messaging" — 4.0/5 > **melissa** | *13 October 2022* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: I like the text messages sent and received to our clients are preserved in their Clio client for preservation of the communications for each client and each file. > > **Cons**: expensive, price point is high we bought this when Clio did not have a texting feature, now they do so we will more than likely not renew since we are already paying for a product that can provide these same features in the future > > good customer service, quick response and updates when new features are available ----- ### "Extremely pricey for what it is and very hard to get out of the contract" — 1.0/5 > **Sarah** | *1 May 2024* | Law Practice | Recommendation rating: 0.0/10 > > **Pros**: it allows texting from our main line - other than that there is nothing else. > > **Cons**: The price point is insane - I am paying $4k a year when I could be paying $60 a month for the same service. They also require a year contract and you have to cancel at least thirty days prior to renewal or they will not let you cancel for another year. > > Terrible. Poor customer service and communication. I would not recommend this company. There are plenty of other companies that are less expensive and do more. ----- ### "Officie Manager" — 5.0/5 > **Debb** | *26 January 2021* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: That we can send out message and get text message from our customer. Our customers like sending pictures to us with there trade in of the 4-w, side by side, snowmobile, motorcycle that they want to trade to buy a new or different unit. now we have a way of doing that. A lot of cell phone voice mails are phone or not set up to leave message that the parts are here or their unit has been repaired and they can come pick it up and we can now text that to them. It is awesome. My customer can get me the information that I need to finish the paper work for the unit that they purchased. Kennect has made things flow better > > **Cons**: sometimes the message goes to the wrong person that is a little frustrating > > Customer like that they can send a text message after hours if they find that they need a part and work during our business hours. they can let us know and we can receive the message in the Morning. that works great for our part manager who is very busy and has lots of phone calls. Customer will sometimes choose to text instead of waiting to talk to parts to. they like the option. ----- ### "Too easy to not utilize\!" — 5.0/5 > **Kathy** | *26 January 2021* | Retail | Recommendation rating: 10.0/10 > > **Pros**: Kenect has made it beyond easy to interact with our customers in a more digital fashion. Its quick, super easy, and requires very little effort for the user or recipient. > > **Cons**: I would like to be able to sort thru messages depending on what I am looking for. > > Kenect made sending pictures, texting and communicating quickly so easy. Before I implemented this service at my business, I was using my personal cell phone to text customers.....always a scary thing as I do not was to give out that info when it is not necessary. This made it a wonderful thing to stay in touch. Also, customers are much more receptive to answering a quick text as opposed to calls or voicemails. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/254872/kenect?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/254872/kenect) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data