---
description: Review of Pobuca Experience Cloud Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Pobuca Experience Cloud | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/4574/customer-experience/software) > [Pobuca Experience Cloud](/software/254379/customer-voice)

# Pobuca Experience Cloud

Canonical: https://www.softwareadvice.co.nz/software/254379/customer-voice

> Pobuca Experience Cloud is a solution that leverages AI to analyze what customers say at all touchpoints and produces CX metrics \& VoC insights. This helps organizations understand why customers are dissatisfied, what they like and dislike, so they can make improvements or create new products. Teams can collect and analyze customer feedback through surveys and social media channels, administer in-store experiments, benchmark customers against competitors and peers, design new service models and conduct marketing campaigns.
> 
> Verdict: Rated **4.5/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.5/5** | 2 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Pobuca
- **Location**: London, UK
- **Founded**: 2015

## Commercial Context

- **Starting Price**: €900.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize and 188 more

## Features

- API
- Access Controls/Permissions
- Alerts/Notifications
- CRM
- Customer Journey Mapping
- Customer Segmentation
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dashboard
- Data Visualisation
- Drag & Drop
- Email Management
- Engagement Tracking
- Feedback Management
- Knowledge Management
- Multi-Channel Communication
- Multi-Channel Data Collection

## Support Options

- Email/Help Desk
- Phone Support
- Chat

## Category

- [Customer Experience Software](https://www.softwareadvice.co.nz/directory/4574/customer-experience/software)

## Alternatives

1. [SurveyMonkey](https://www.softwareadvice.co.nz/software/157864/surveymonkey) — 4.6/5 (10455 reviews)
2. [Trustpilot](https://www.softwareadvice.co.nz/software/364802/trustpilot) — 4.5/5 (1204 reviews)
3. [Broadly](https://www.softwareadvice.co.nz/software/336003/broadly) — 4.8/5 (336 reviews)
4. [Experience.com](https://www.softwareadvice.co.nz/software/113604/xmp) — 4.7/5 (89 reviews)
5. [Jotform](https://www.softwareadvice.co.nz/software/433821/jotform) — 4.7/5 (2885 reviews)

## Reviews

### "It’s a great tool, totally recommended\!" — 5.0/5

> **Ioannis** | *4 July 2022* | Automotive | Recommendation rating: 9.0/10
> 
> **Pros**: Pobuca allows us to understand better our customers and offer them better personalized campaigns
> 
> **Cons**: Nothing in particular has bothered me so far

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### "Overall a well structured CRM system, which help  to make our job easier." — 4.0/5

> **Marianan** | *20 April 2018*
> 
> **Pros**: Effectively Reward your Customers.t 
Identify market needs  and help to better segment the market and better target your customers
> 
> **Cons**: customer support behind the product as well as the need to get evolved and more modern, so as to satisfy needs of the market.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/254379/customer-voice)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-experience/customer-voice-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/254379/customer-voice> |
| en-GB | <https://www.softwareadvice.co.uk/software/254379/customer-voice> |
| en-IE | <https://www.softwareadvice.ie/software/254379/customer-voice> |
| en-NZ | <https://www.softwareadvice.co.nz/software/254379/customer-voice> |

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