---
description: Review of RemoteCall Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: RemoteCall | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/4537/remote-support/software) > [RemoteCall](/software/254170/remotecall)

# RemoteCall

Canonical: https://www.softwareadvice.co.nz/software/254170/remotecall

> RemoteCall is a pioneering cloud-based remote support supplier that provides a fast and reliable solution for remote support through a web browser and on-demand sessions. 

Our product is widely accepted by a range of industries including financial services, telecommunication, and manufacturing. 

RemoteCall provides support via PCs and mobile devices, as well as visual support via smartphone camera that allows you to share your screen in real time. RemoteCall offers simple and secure remote assistance to any device. We provide exceptional service to tackle issues remotely.

RSUPPORT brings you a remote support experience as close as possible to you being there in person.
> 
> Verdict: Rated **4.0/5** by 4 users. Top-rated for **Likelihood to recommend**.

-----

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 4 Reviews |
| Ease of Use | 4.5/5 | Based on overall reviews |
| Customer Support | 4.3/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: RSUPPORT

## Commercial Context

- **Starting Price**: US$59.90
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: All purchase includes application and free web version.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, French, Japanese, Korean, Spanish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- API
- Access Controls/Permissions
- Activity Tracking
- Authentication
- Chat/Messaging
- Collaboration Tools
- Customisable Branding
- Diagnostic Tools
- Drag & Drop
- Event Logs
- File Sharing
- File Transfer
- Live Chat
- Multi-Channel Communication
- Multiple Monitor Access
- Multiple User Accounts
- Real-Time Chat
- Real-Time Data
- Remote Access/Control
- Remote Printing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support

## Category

- [Remote Support Software](https://www.softwareadvice.co.nz/directory/4537/remote-support/software)

## Related Categories

- [Remote Support Software](https://www.softwareadvice.co.nz/directory/4537/remote-support/software)
- [Remote Monitoring and Management (RMM) Software](https://www.softwareadvice.co.nz/directory/4344/remote-monitoring-and-management/software)
- [Remote Desktop Software](https://www.softwareadvice.co.nz/directory/4019/remote-desktop/software)

## Alternatives

1. [TeamViewer ONE](https://www.softwareadvice.co.nz/software/99131/teamviewer) — 4.6/5 (11626 reviews)
2. [AnyDesk](https://www.softwareadvice.co.nz/software/100985/anydesk) — 4.6/5 (1786 reviews)
3. [RemotePC](https://www.softwareadvice.co.nz/software/100979/remotepc) — 4.7/5 (583 reviews)
4. [Zoho Assist](https://www.softwareadvice.co.nz/software/392373/zoho-assist) — 4.7/5 (1406 reviews)
5. [GoToMyPC](https://www.softwareadvice.co.nz/software/99800/gotomypc) — 4.8/5 (588 reviews)

## Reviews

### "Best remote support solution tool in the market." — 4.0/5

> **Ashok** | *6 August 2022* | Information Technology & Services | Recommendation rating: 8.0/10
> 
> **Pros**: It can support computer as well as mobile devices which makes it handy. RemoteCall saves a lot of time and travelling cost for an IT professional and it is also very easy to use.
> 
> **Cons**: While it is very easy to use but the design needs some more work, it needs to be more smooth and interactive.

-----

### "Me gusto" — 4.0/5

> **Sebastian** | *3 August 2023* | Information Technology & Services | Recommendation rating: 9.0/10
> 
> **Pros**: Me parecio una herramienta muy util en cuanto a prestar servicio de asistencia remota, la cual me ha permitido incursionar en otras fotmas de trabajo en mi area.
> 
> **Cons**: me parece muy tedioso realizar el envio de archivos o instaladores por este medio.

-----

### "Mid-level tool for remote support" — 3.0/5

> **Manav** | *14 April 2022* | Information Technology & Services | Recommendation rating: 6.0/10
> 
> **Pros**: This tool is easy to download and install on our computers. Supports live chat and file sharing.
> 
> **Cons**: The UI is outdated which RemoteCall should upgrade and make it more user friendly.

-----

### "Excellent product" — 5.0/5

> **Tony** | *17 December 2020* | Machinery | Recommendation rating: 10.0/10
> 
> **Pros**: RemoteCall is very easy to use and easy for the end user to launch to allow us to support them.
> 
> **Cons**: I would like for it to update on it's own. If I havent used it for a while, it takes some time to update, and the customer that called in has to wait for that before we can start the session.
> 
> We've been using it for 6-8 years. Especially this year with COVID, people would prefer us to not come on site unless necessary. We are able to install drivers \& fix problems remotely. This saves us time and the expense of going on site. It also allows us to resolve the problem immediately.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/254170/remotecall)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/254170/remotecall> |
| en | <https://www.softwareadvice.com/remote-support/remotecall-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/254170/remotecall> |
| en-GB | <https://www.softwareadvice.co.uk/software/254170/remotecall> |
| en-IE | <https://www.softwareadvice.ie/software/254170/remotecall> |
| en-NZ | <https://www.softwareadvice.co.nz/software/254170/remotecall> |
| fr | <https://www.softwareadvice.fr/software/254170/remotecall> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":null,"address":{"@type":"PostalAddress","addressLocality":null,"addressRegion":null,"postalCode":null,"streetAddress":null},"description":"Software Advice helps businesses in New Zealand find the best software. Compare software options and learn more from our research and user reviews.","email":"info@softwareadvice.co.nz","url":"https://www.softwareadvice.co.nz/","logo":"https://dm-localsites-assets-prod.imgix.net/images/software_advice/logo-white-d2cfd05bdd863947d19a4d1b9567dde8.svg","@type":"Organization","@id":"https://www.softwareadvice.co.nz/#organization","parentOrganization":"G2.com, Inc.","sameAs":[]},{"name":"RemoteCall","description":"RemoteCall is a pioneering cloud-based remote support supplier that provides a fast and reliable solution for remote support through a web browser and on-demand sessions. \n\nOur product is widely accepted by a range of industries including financial services, telecommunication, and manufacturing. \n\nRemoteCall provides support via PCs and mobile devices, as well as visual support via smartphone camera that allows you to share your screen in real time. RemoteCall offers simple and secure remote assistance to any device. We provide exceptional service to tackle issues remotely.\n\nRSUPPORT brings you a remote support experience as close as possible to you being there in person.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/27319fe1-e181-4043-9a4e-3c963c41b0b5.png","url":"https://www.softwareadvice.co.nz/software/254170/remotecall","@type":"SoftwareApplication","@id":"https://www.softwareadvice.co.nz/software/254170/remotecall#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.softwareadvice.co.nz/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":4,"ratingValue":4.0},"offers":{"price":"59.9","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Remote Support Software","position":2,"item":"/directory/4537/remote-support/software","@type":"ListItem"},{"name":"RemoteCall","position":3,"item":"/software/254170/remotecall","@type":"ListItem"}],"@id":"https://www.softwareadvice.co.nz/software/254170/remotecall#breadcrumblist"}]}
</script>