--- description: Review of Arketa Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Arketa | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Gym Management Software](/directory/4468/gym-management/software) > [Arketa](/software/254111/sutra-fitness) # Arketa Canonical: https://www.softwareadvice.co.nz/software/254111/sutra-fitness Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/254111/sutra-fitness?page=2) > Arketa is a comprehensive solution designed specifically for wellness business owners, offering a single dashboard to manage various aspects of their studios. With Arketa, users can sell a wide range of offerings, including group classes, appointments, events, retreats, on-demand content, courses, and digital products, directly from their own branded website. The platform aims to save time and simplify operations with streamlined check-ins, automated workflows for payments and marketing, and a mobile-first approach that caters to both studio owners and customers. Additionally, Arketa allows users to create branded apps or custom websites for effective marketing and customer retention. > > Verdict: Rated **4.2/5** by 89 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 89 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.1/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Arketa ## Commercial Context - **Pricing model**: (Free Trial) - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Attendance Management - Attendance Tracking - Automated Scheduling - Billing & Invoicing - Booking Management - CRM - Calendar Management - Class Management - Class Scheduling - Client Management - Client Portal - Communication Management - Customer Accounts - Customer Database - Customisable Branding - Customisable Forms ## Integrations (10 total) - Flodesk - HubSpot CRM - Kisi - Klaviyo - Mailchimp - Stripe - Stripe Billing - Twilio - Zapier - Zoom Workplace ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Gym Management Software](https://www.softwareadvice.co.nz/directory/4468/gym-management/software) ## Related Categories - [Gym Management Software](https://www.softwareadvice.co.nz/directory/4468/gym-management/software) - [Yoga Studio Software](https://www.softwareadvice.co.nz/directory/4544/yoga-studio/software) - [Pilates Studio Software](https://www.softwareadvice.co.nz/directory/4185/pilates-studio/software) - [Fitness Software](https://www.softwareadvice.co.nz/directory/4675/fitness/software) ## Alternatives 1. [TrueCoach](https://www.softwareadvice.co.nz/software/164749/truecoach) — 4.8/5 (838 reviews) 2. [FitBudd](https://www.softwareadvice.co.nz/software/436748/fitbudd) — 4.6/5 (407 reviews) 3. [My PT Hub](https://www.softwareadvice.co.nz/software/34714/my-pt-hub) — 4.6/5 (3197 reviews) 4. [Mindbody](https://www.softwareadvice.co.nz/software/188104/mindbody) — 4.0/5 (2993 reviews) 5. [Everfit](https://www.softwareadvice.co.nz/software/369274/everfit) — 4.8/5 (382 reviews) ## Reviews ### "There are great features, but not a lot of help to utilize the features." — 3.0/5 > **Amanda** | *19 March 2026* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: The ability and ease to add on demand options and create a community. There are great features, but there needs to be help with learning how to best use them for our business. > > **Cons**: There is very little support. It is hard to find answers when you try to work on something. When you submit a question it has sometimes taken over a week to get an answer. > > I like the options, but need help knowing how to use it. It would be so helpful to have real people support us and not have to look things up through support. ----- ### "Arketa is the ONLY solution you need" — 5.0/5 > **Theresa** | *27 February 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I love the entire system.  It is very refreshing to find a studio platform that thinks of the future and considers the studio's clients to be an essential part of the development process. Their reports are to the penny, their setup is easy, and our clients love the ease of use.  We used this system for our clients and discovered that for the studio side, it was just as easy for us\! It is a lovely system, and if you are trying to decide who to go with, you won't look back once switching to Arketa.  They are a breath of fresh air. > > **Cons**: This is a minimal issue and nothing compared to other software cons. Their reports need a little assistance.  They are the most accurate and reliable reports I have ever had, but sometimes, our ability to see a transaction immediately — can be delayed for 24 hours. > > Arketa stands out with its exceptional support, making it the easiest-to-use and highly reliable platform. We've enjoyed growing our studio with them, knowing that we have their unwavering support. If you're tired of wasting time on software that doesn't meet your needs, Arketa is the solution you've been looking for. We've tested all the big and small ones, and Arketa is the only one that checks every box and surpasses our every expectation. Stop searching and start switching over to Arketa. You'll feel the difference in their support from day one. ----- ### "Revised Arketa Review, with Happy Ending\!" — 3.0/5 > **Jillian** | *8 April 2025* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: Very affordable Online Platform, for exercise instructors teaching both Private \& Group Classes Online, and for building an On Demand Library. Stripe Payment Platform and Zoom interface. I LOVE that there is an option to choose the client paying the extra credit card fees when they book a class\! > > **Cons**: I was automatically migrated to the new Arketa website from Sutra Pro (the previous iteration of Arketa) which I signed up for in 2022. I loved Sutra Pro-it was easy to use and quite intuitive. This will probably NOT be an issue for new Arketa users, but for me the changeover to Arketa was mind boggling\! They have added many automations, but I really didn't understand how they were supposed to work, and there a re SO many choices\! The new Arketa Dashboard is MUCH more complicated than Sutra Pro, and it is NOT very intuitive, at least for me\! With the migration from Sutra Pro in 2024 to Arketa and as a longtime Member (from Sutra Pro days) I felt the tech support I personally needed was simply not there for me Yes, there is an online help chat line, and there are recorded instructional videos, but I found I would sit for hours with many different windows open on my computer, trying to "fix" my ongoing issues, as I followed the instructional videos. Sometimes it worked, other times it didn't. As with any new launch, there were some big missteps, including a tech mess-up with my (previously flawless) Zoom interface. With Arketa, many new Automations have been added, and although I worked very hard at updating my account I was really struggling with the lack of communication \& support, until quite recently. FYI, although every user might not need it, I would be happy to pay a bit more for some personalized tech support and help\! I'm happy to report that \[sensitive content hidden\], from the Arketa tech team, stepped up and reached out to me to help resolve most of my outstanding issues. I have now received the tech support I needed to navigate the (still rather confusing) dashboard. Thank you \[sensitive content hidden\]\! You are terrific\! > > FULL DISCLOSURE: I previously left an extremely negative Review here about my frustrations with the Arketa tech interface. I'm very happy to report that \[sensitive content hidden\], from the Arketa tech team, subsequently reached out to me and she has helped to resolve most of my outstanding tech issues, which involved the Zoom interface, automated confirmation emails to my clients, as well as some difficulties with clients logging on to their accounts. I have yet to resolve my problems with client invoicing, but I think that will be our next hurdle. Thank you \[sensitive content hidden\], for going the extra mile for me and helping to guide me through to a happy resolution\! ----- ### "Pilates Laboratory 🤍s Arketa\!" — 5.0/5 > **Chandler** | *13 December 2024* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Building real relationships with genuine people makes all the difference\! I deeply value the support I receive and the opportunity to know exactly who I’m collaborating with on a software team. It’s incredible how much that personal connection positively impacts my business. Huge gratitude to the entire Arketa team for their dedication and partnership\! > > **Cons**: -Not having Apple Pay, -No font selections on branded app -More style selection options on buttons in branded app (I love how you can round the buttons-- but I don't like how the same function rounds the preview boxes of promo cards and video thumbnails) -Linked Instagram -- it would be cool to be able to link instructors' instagram profiles to their bio info > > Great\! Honestly I can say my experience has been 10/10 -- there's always a glitch here or there that you would expect to run into with converting software... but seeing the people behind the scenes and building relationships with these individuals goes and has gone a very long way. The branded app has elevated my clients' experience in all ways of PL. I'm super grateful to be part of all of Arketa's growth as a business but also to other studios\! I've had the opportunity to meet and chat with studio \[sensitive content hidden\] on more than one occasion to reiterate my level of satisfaction with the software and how it impacts me/PL. I love to give love and support to those who have done the same for me\! ----- ### "An Amazing Team That Has Really Gone Above and Beyond for Me" — 5.0/5 > **David** | *14 March 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The Arketa team has truly impressed me with their dedication and support. Coming from Mindbody, I was conditioned to expect a fight to get anything handled—and I definitely put their team through the wringer in the beginning. But they showed up, time and again, with patience, solutions, and genuine care. They’ve proven that they’re here to support you every step of the way. > > **Cons**: Any early hiccups were met with real follow-through. It’s clear they’re committed to growing and improving, and they’ve earned my trust. > > I’m actually amending a previous review because Arketa has made such an amazing impression on me. Their team consistently goes above and beyond, listens to feedback, and makes things right. I’m very glad to be proven wrong here—it’s refreshing to work with a company that truly cares about its clients’ success. I’m excited to keep building with them ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/254111/sutra-fitness?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/254111/sutra-fitness) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data