--- description: Review of SAM Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: SAM | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Car Repair Software](/directory/4261/auto-repair/software) > [SAM](/software/253972/sam) # SAM Canonical: https://www.softwareadvice.co.nz/software/253972/sam Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/253972/sam?page=2) > SAM is an auto repair solution designed to help automotive workshops manage customers, quotes, job cards, payments, invoices, stock, discounts and more from within a unified platform. SAM allows businesses to view stock values and quantities, communicate with customers via text and send annual service reminders in bulk. Administrators can gain insights into year and month-end financials using reporting capabilities. Additionally, teams can access multiple stock pricing levels and send promotional messages to clients via marketing campaigns. SAM facilitates integration with various third-party platforms such as Xero, Genoapay, DebtorInfo and more. > > Verdict: Rated **4.5/5** by 30 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 30 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.6/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Auxo Software ## Commercial Context - **Starting Price**: $85.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Module-based pricing that varies depending on needs. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise) - **Supported Languages**: English - **Available Countries**: Australia, New Zealand ## Features - API - Accounting - Activity Dashboard - Alerts/Notifications - Appointment Management - Appointment Scheduling - Billing & Invoicing - CRM - Communication Management - Customer Database - Customer History - Data Import/Export - Employee Scheduling - Estimating - Inventory Management - Job Tracking - Labor Cost Reporting - Labor Rates - Maintenance Scheduling - Order Management ## Integrations (4 total) - Customer Radar - MYOB Business - Quicken - Xero ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Car Repair Software](https://www.softwareadvice.co.nz/directory/4261/auto-repair/software) ## Alternatives 1. [ARI](https://www.softwareadvice.co.nz/software/97484/ari-auto-repair-invoices) — 4.6/5 (600 reviews) 2. [AutoLeap](https://www.softwareadvice.co.nz/software/120367/autoleap) — 4.8/5 (742 reviews) 3. [AutoRepair Cloud](https://www.softwareadvice.co.nz/software/29965/autorepair-cloud) — 4.9/5 (163 reviews) 4. [NAPA TRACS](https://www.softwareadvice.co.nz/software/76836/napa-tracs) — 4.2/5 (258 reviews) 5. [Shopmonkey](https://www.softwareadvice.co.nz/software/88459/shopmonkey) — 4.6/5 (263 reviews) ## Reviews ### "User of 10+ years" — 5.0/5 > **Susan** | *19 November 2020* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: The responsiveness of the team - if something hits the fan, you KNOW the support ppl are available . I've managed to do many weird \& wonderful things to my data - always been rescued \!\! > > **Cons**: We're looking forward to the new diary revamp as it's now vital to us with the increase in staff \& workload - well overdue. There are a few minor tweaks I'd like in data range selection for the reports. > > I need to get some training in the background/setup areas now that we're using our GL level reports more (I've pretty much learnt on the job) but it's a very intuitive system \& the software ppl regularly release updates \& tweaks. I've considered jumping ship when I hear about features in other packages but when I've really looked at them; far better off with SAM. Better to suggest these features to SAM \& win both ways. ----- ### "Helpful" — 5.0/5 > **Gaileen** | *19 November 2020* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: I find this software very use to use. The staff are so friendly and helpful if you are unsure. Excellent feedback and notes to help. > > **Cons**: I would to be able to enter the same registration number of a vehicle in the system twice. Sometimes parents as a one off want to pay for repairs done to a vehicle but want the invoice in their names. At the moment I just put a space in front of the registration number. > > My overall experience has been wonderful. Helpful and knowledgeable staff and always very friendly. ----- ### "SAM" — 4.0/5 > **Carol** | *24 November 2020* | Automotive | Recommendation rating: 7.0/10 > > **Pros**: What I like about the SAM software is that it is a complete package from customer database, invoicing, accounts payable, cashbook and general ledger. Basically you can run your whole business from this one software package. > > **Cons**: It was setup by Sam but not enough training has been offered to know what aspects of the software we arn't doing well or even know exist. > > Overall I feel SAM is a great product, I just don't feel like we are using it to its full extent. ----- ### "Our friend Sam" — 5.0/5 > **Kay** | *23 November 2020* | Transportation/Trucking/Railroad | Recommendation rating: 10.0/10 > > **Pros**: I like the ease of use, and that Sam is linked in to NZTA - giving me all the details I need at once. I find it useful that Sam is displayed on all of our computers throughout the workshop > > **Cons**: i found being able to flag job in order of urgency to be a little confusing------also get frustrated that I cannot copy and keep pasting text messages...reminders can also be confsing and tedious > > Overall I find Sam a great programme and it helps the efficiency of the workshop and overall the business....will continue to use Sam in the future\! :) ----- ### "SAM user for 5+ years" — 4.0/5 > **Nick** | *18 November 2020* | Automotive | Recommendation rating: 9.0/10 > > **Pros**: For the general user what you need is right at your fingertips. You don't need to know alot about computers to be able to carry out basic daily functions. I also like the integration in the software between customer, their vehicle, and their invoices. Keeps everything tidy and easy to find in the future. > > **Cons**: There are certain limitations n advanced user may face, such as inability to override some system defaults. Additionally the UI is very dated and basic (although the software is not targeted towards an industry that worries much about UI). ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/253972/sam?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/253972/sam) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data