---
description: Review of Orbox Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Orbox | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/1556/ucaas/software) > [Orbox](/software/253388/orbox)

# Orbox

Canonical: https://www.softwareadvice.co.nz/software/253388/orbox

> Orbox is a cloud-based software that helps businesses manage communication processes from different locations using Voice over Internet Protocol technology through a unified platform. Key features include call recordings, real-time data, reporting/analytics, and more.

The tool allows users to automatically forward calls, add auto attendants, and record the average time taken to answer a phone call. Orbox enables managers to create multiple call routes and customize messages for automatic attendance set up. The system facilitates integration with third-party applications such as, MySQL, OpenLDAP, and more.
> 
> Verdict: Rated **4.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 1 Reviews |
| Ease of Use | 3.0/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money |  | Based on overall reviews |
| Features | 3.0/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: Orbcom
- **Founded**: 2002

## Commercial Context

- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English, Portuguese
- **Available Countries**: Portugal

## Features

- Access Controls/Permissions
- Alerts/Notifications
- Automatic Call Distribution
- Call Centre Management
- Call Conferencing
- Call Monitoring
- Call Queues
- Call Recording
- Call Routing
- Chat/Messaging
- Fax Management
- IVR
- Inbound Call Centre
- Mobile Access
- Multi-User Collaboration
- Outbound Call Centre
- PBX
- Progressive Dialer
- Queue Management
- Reporting/Analytics

## Category

- [Unified Communications Software](https://www.softwareadvice.co.nz/directory/1556/ucaas/software)

## Related Categories

- [Unified Communications Software](https://www.softwareadvice.co.nz/directory/1556/ucaas/software)
- [VoIP Software](https://www.softwareadvice.co.nz/directory/4508/voip/software)
- [Call Centre Software](https://www.softwareadvice.co.nz/directory/4588/call-center/software)
- [Business Phone Systems](https://www.softwareadvice.co.nz/directory/1714/business-phone-service/software)

## Alternatives

1. [Bitrix24](https://www.softwareadvice.co.nz/software/128326/bitrix24) — 4.2/5 (984 reviews)
2. [Ringover](https://www.softwareadvice.co.nz/software/120988/ringover) — 4.7/5 (858 reviews)
3. [Wildix](https://www.softwareadvice.co.nz/software/208756/wildix) — 4.7/5 (209 reviews)
4. [Nextiva](https://www.softwareadvice.co.nz/software/2683/nextiva-business-voip) — 4.6/5 (914 reviews)
5. [3CX](https://www.softwareadvice.co.nz/software/4936/3cx-phone-system) — 4.4/5 (465 reviews)

## Reviews

### "Good software" — 4.0/5

> **Fernando** | *5 November 2020* | Mechanical or Industrial Engineering | Recommendation rating: 6.0/10
> 
> **Pros**: The software works well and the price is ok.
> 
> **Cons**: The software could be more userfriendly
> 
> Good.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/253388/orbox)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/voip/orbox-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/253388/orbox> |
| en-GB | <https://www.softwareadvice.co.uk/software/253388/orbox> |
| en-IE | <https://www.softwareadvice.ie/software/253388/orbox> |
| en-NZ | <https://www.softwareadvice.co.nz/software/253388/orbox> |

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