--- description: Review of VXT Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: VXT | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Business Phone Systems](/directory/1714/business-phone-service/software) > [VXT](/software/253345/vxt) # VXT Canonical: https://www.softwareadvice.co.nz/software/253345/vxt Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/253345/vxt?page=2) > VXT is a cloud-based VoIP phone system built for professionals. By integrating with the tools you use to run your business, VXT helps you to save time, mitigate risk and generate revenue by automatically managing your admin. VXT is the easiest phone system you will ever use. Enjoy reliable calling and industry-specific features like: recording and transcriptions, automatic time recording, SMS, advanced call routing, IVR, analytics, call tagging, and internal team chat. Join professionals worldwide in automating administrative tasks for a better client experience. VXT is perfect for businesses that make and receive calls frequently. In particular: law firms, staffing and recruitment agencies, accounting firms, financial services and other professional services. > > Verdict: Rated **4.7/5** by 39 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 39 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: VXT - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$37.50 - **Pricing model**: Per User - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, British Virgin Islands, Canada, Ireland, Isle of Man, New Zealand, South Africa, US Virgin Islands, United Kingdom, United States ## Features - AI/Machine Learning - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Automated Attendant - Automatic Transcription - CRM - Call Centre Management - Call Conferencing - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Tagging - Call Tracking - Call Tracking Metrics - Call Transcription ## Integrations (18 total) - 8am MyCase - Access Vincere Evo - Actionstep - Bullhorn ATS & CRM - Clio - HubSpot CRM - JobAdder - Karbon - Lawmatics - Loxo - MiTime - Pipedrive - RecruitOnline - Smokeball - TargetRecruit ... and 3 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Business Phone Systems](https://www.softwareadvice.co.nz/directory/1714/business-phone-service/software) ## Related Categories - [Business Phone Systems](https://www.softwareadvice.co.nz/directory/1714/business-phone-service/software) - [Transcription Software](https://www.softwareadvice.co.nz/directory/4397/transcription/software) - [Call Tracking Software](https://www.softwareadvice.co.nz/directory/3509/call-tracking/software) - [VoIP Software](https://www.softwareadvice.co.nz/directory/4508/voip/software) - [Call Recording Software](https://www.softwareadvice.co.nz/directory/1718/call-recording/software) ## Alternatives 1. [Ringover](https://www.softwareadvice.co.nz/software/120988/ringover) — 4.7/5 (871 reviews) 2. [800.com](https://www.softwareadvice.co.nz/software/120982/800-com) — 4.7/5 (330 reviews) 3. [Nextiva](https://www.softwareadvice.co.nz/software/2683/nextiva-business-voip) — 4.6/5 (916 reviews) 4. [RingEX](https://www.softwareadvice.co.nz/software/173497/officeuk) — 4.2/5 (1203 reviews) 5. [3CX](https://www.softwareadvice.co.nz/software/4936/3cx-phone-system) — 4.4/5 (465 reviews) ## Reviews ### "VXT is the best VOIP system I've tried" — 5.0/5 > **Trevor** | *20 January 2025* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: My firm uses Karbon, so have the contacts synced and the transcripts of the calls saved within Karbon is huge timesaver. > > **Cons**: There's nothing really that I don't like. ----- ### "VXT is modern, intuitive & effective\!" — 4.0/5 > **Karolina** | *4 July 2025* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: It integrates with our software and it’s very user friendly. Workflow and client response has improved significantly because of the integrations. Really happy with this product. The staff is friendly, patient and accesible. > > **Cons**: We are in USA CST time zone. Sometimes is little challenging if we need support during our working business hours and there is not technical support at that time. But the staff is amazing and responded timely to the best of their ability. We wish the team chat was a bit more team oriented (could respond to threads, label chats, etc). Looking forward to see those changes in the future\! > > We love it\! VXT has helped increase the productivity and efficiency of the team. Would recommend to any business\! ----- ### "Cool Concept, Terrible Execution and even worse customer support" — 1.0/5 > **Verified Reviewer** | *23 April 2026* | Law Practice | Recommendation rating: 0.0/10 > > **Pros**: I liked the concept, but the execution didn't work. We had people trying to reach us on our personal cells or Facebook, because they would end up stuck in an endless loop on the phone. Avoid this at all costs. This hurt our business, and they did not take responsibility for their mistakes. > > **Cons**: We weren't told it works best on a computer rather than a cellphone. Never told you need to reset your computer constantly. Also, we lost many calls because people got stuck in the call tree, and VXT couldn't resolve this or explain why it was happening. We had billing questions, but we kept going in circles and didn't get answers from them, just emails with an AI Bot. Huge lag time between calls being transferred from one caller to the next. > > Only able to interface with an AI Bot most of the time. There is no phone number for a helpdesk or support. When emailing for support, they just sent the same articles over and over that did not solve problems with the system. ----- ### "Founder- Partner" — 5.0/5 > **Scott** | *13 March 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I love VXT\!\! One of the greatest pieces is the mobile experience. I have not experienced a VOIP system with a mobile app like VXT. > > **Cons**: It is not integrated with campaigns in loxo. > > From the original launch with \[sensitive content hidden\], are experience has been wonderful. \[sensitive content hidden\] is VERY involved with the day to day, and often chimes in. They are always working on making things better every day. ----- ### "VXT is a no brainer for firms using Actionstep" — 5.0/5 > **darren** | *14 January 2025* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: it's integration w Actionstep allows seamless capture and optional billing of all client calls the AI transcription of calls and their seamless insertion as file notes into Actionstep is wonderful. the intuitive call flow building GUI let us tailor the incoming call flow to suit us the onboarding experience was excellent as we transitioned from our previous VOIP provider the platform has been rock solid - far more so than our NBN service when we had a transferring from reception problem, the VXT tech support kept working the problem w us until it was resolved. > > **Cons**: that I can't search across messages w all contacts that I can't get a summary of interactions w a contact I can't filter by contact types needs an outlook add in > > a pleasure to deal with and an integral, foundational cornerstone of the business - so it must be rock solid, and it is. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/253345/vxt?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/253345/vxt) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data