--- description: Review of VXT Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: VXT | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Business Phone Systems](/directory/1714/business-phone-service/software) > [VXT](/software/253345/vxt) # VXT Canonical: https://www.softwareadvice.co.nz/software/253345/vxt Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/253345/vxt?page=2) > VXT is a cloud-based VoIP phone system built for professionals. By integrating with the tools you use to run your business, VXT helps you to save time, mitigate risk and generate revenue by automatically managing your admin. VXT is the easiest phone system you will ever use. Enjoy reliable calling and industry-specific features like: recording and transcriptions, automatic time recording, SMS, advanced call routing, IVR, analytics, call tagging, and internal team chat. Join professionals worldwide in automating administrative tasks for a better client experience. VXT is perfect for businesses that make and receive calls frequently. In particular: law firms, staffing and recruitment agencies, accounting firms, financial services and other professional services. > > Verdict: Rated **4.8/5** by 40 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 40 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.7/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: VXT - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$37.50 - **Pricing model**: Per User - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Australia, British Virgin Islands, Canada, Ireland, Isle of Man, New Zealand, South Africa, US Virgin Islands, United Kingdom, United States ## Features - AI/Machine Learning - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Archiving & Retention - Automated Attendant - Automatic Transcription - CRM - Call Centre Management - Call Conferencing - Call Logging - Call Monitoring - Call Recording - Call Reporting - Call Routing - Call Tagging - Call Tracking - Call Tracking Metrics - Call Transcription ## Integrations (17 total) - 8am MyCase - Access Vincere Evo - Actionstep - Bullhorn ATS & CRM - Clio - HubSpot CRM - JobAdder - Karbon - Lawmatics - Loxo - Pipedrive - RecruitOnline - Smokeball - TargetRecruit - Webhook Relay ... and 2 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Business Phone Systems](https://www.softwareadvice.co.nz/directory/1714/business-phone-service/software) ## Related Categories - [Business Phone Systems](https://www.softwareadvice.co.nz/directory/1714/business-phone-service/software) - [Transcription Software](https://www.softwareadvice.co.nz/directory/4397/transcription/software) - [Call Tracking Software](https://www.softwareadvice.co.nz/directory/3509/call-tracking/software) - [VoIP Software](https://www.softwareadvice.co.nz/directory/4508/voip/software) - [Call Recording Software](https://www.softwareadvice.co.nz/directory/1718/call-recording/software) ## Alternatives 1. [800.com](https://www.softwareadvice.co.nz/software/120982/800-com) — 4.7/5 (359 reviews) 2. [Ringover](https://www.softwareadvice.co.nz/software/120988/ringover) — 4.7/5 (884 reviews) 3. [Nextiva](https://www.softwareadvice.co.nz/software/2683/nextiva-business-voip) — 4.6/5 (919 reviews) 4. [RingEX](https://www.softwareadvice.co.nz/software/173497/officeuk) — 4.2/5 (1205 reviews) 5. [3CX](https://www.softwareadvice.co.nz/software/4936/3cx-phone-system) — 4.4/5 (467 reviews) ## Reviews ### "A Game-Changer for Solo Practitioners" — 5.0/5 > **Rebecca** | *10 August 2026* | Law Practice | Recommendation rating: 10.0/10 > > **Pros**: VXT has eliminated the need for me to take manual notes during meetings and calls, it records everything automatically. The one-click import into FileVine and Lawmatics is the real differentiator: my call and meeting notes land directly in the correct project or matter without any extra data entry. As a solo practitioner, that integration alone has saved me hours every week. It's also made my timekeeping more accurate and my case files more thorough, since nothing gets lost to a rushed handwritten note or a fading memory after a long day of calls. > > **Cons**: Literally, Absolutely, Nothing. VXT GETS IT. My one ask is a proper PDF export for transcripts and a meeting summary, since that would let Filevine's LOIS AI work with the data directly. As it is, I just copy and paste the transcript into a Word doc and upload that into the project. Even with that gap, it's rare that a tool delivers this much practical value this fast. > > I've used VXT for about a week and it's already changed how I run my practice. Running a solo firm means every minute matters, and VXT has given me back time I used to spend on note-taking and manual data entry. The direct sync with FileVine and Lawmatics means my documentation is more consistent and my billing is more accurate. It's rare that a tool delivers this much practical value this fast. ----- ### "VXT is modern, intuitive & effective\!" — 4.0/5 > **Karolina** | *4 July 2025* | Legal Services | Recommendation rating: 10.0/10 > > **Pros**: It integrates with our software and it’s very user friendly. Workflow and client response has improved significantly because of the integrations. Really happy with this product. The staff is friendly, patient and accesible. > > **Cons**: We are in USA CST time zone. Sometimes is little challenging if we need support during our working business hours and there is not technical support at that time. But the staff is amazing and responded timely to the best of their ability. We wish the team chat was a bit more team oriented (could respond to threads, label chats, etc). Looking forward to see those changes in the future\! > > We love it\! VXT has helped increase the productivity and efficiency of the team. Would recommend to any business\! ----- ### "Cool Concept, Terrible Execution and even worse customer support" — 1.0/5 > **Verified Reviewer** | *23 April 2026* | Law Practice | Recommendation rating: 0.0/10 > > **Pros**: I liked the concept, but the execution didn't work. We had people trying to reach us on our personal cells or Facebook, because they would end up stuck in an endless loop on the phone. Avoid this at all costs. This hurt our business, and they did not take responsibility for their mistakes. > > **Cons**: We weren't told it works best on a computer rather than a cellphone. Never told you need to reset your computer constantly. Also, we lost many calls because people got stuck in the call tree, and VXT couldn't resolve this or explain why it was happening. We had billing questions, but we kept going in circles and didn't get answers from them, just emails with an AI Bot. Huge lag time between calls being transferred from one caller to the next. > > Only able to interface with an AI Bot most of the time. There is no phone number for a helpdesk or support. When emailing for support, they just sent the same articles over and over that did not solve problems with the system. ----- ### "The best phone system we have used" — 5.0/5 > **Paul** | *26 November 2025* | Accounting | Recommendation rating: 10.0/10 > > **Pros**: We were previously with Focus Telecom. Comparing VXT to them is like night and day, VXT is just amazing, quality calls, easy to use, connects directly to our CRM - Karbon. Love it\! > > **Cons**: It's difficult to write something here as I literally have nothing to write as my experience has been great. > > Couldn't be happier\! The training has been great, everyone knows how to use the system, support is quick and efficient. \[sensitive content hidden\] helped us get setup and he's been just great\! ----- ### "Founder- Partner" — 5.0/5 > **Scott** | *13 March 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I love VXT\!\! One of the greatest pieces is the mobile experience. I have not experienced a VOIP system with a mobile app like VXT. > > **Cons**: It is not integrated with campaigns in loxo. > > From the original launch with \[sensitive content hidden\], are experience has been wonderful. \[sensitive content hidden\] is VERY involved with the day to day, and often chimes in. They are always working on making things better every day. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/253345/vxt?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/253345/vxt) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data