Superchat
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All Superchat Reviews Apply filters
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- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Revolutionizing Communication with Secure and Efficient Features
Superchat has greatly enhanced our communication process. The integration of note-taking right within the chat is a game-changer, ensuring we stay organized and efficient.
Pros
I appreciate how Superchat seamlessly integrates note-taking within the chat, keeping everything organized. Its GDPR compliance ensures our data's privacy and security, which is crucial for us.
Cons
While Superchat offers a robust set of features, having additional customization options for the interface would be a welcome enhancement to better suit individual preferences.
- Industry: Automotive
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Alles Super
Pros
Einfach in der Handhabung, schnelle Einrichtung.
Cons
Gelegentlich werden Nachrichten erneut als ungelesen angezeigt, obwohl sie schon gelesen wurden.
Reasons for Switching to Superchat
Langsame Reaktion, verspätete Terminvergabe, dann ziemlich aufdringlich im Nachgang.- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Monthly for 1-5 months
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Great Product but expensive commitment
Pros
The set up was easy and straight forward. Support responded always super quickly.
Cons
I didn't like that we had to make a 12-month commitment. We don't need the service all the time.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Great product and service
The overall experience is amazing, we love superchat and it has made our work much easier and faster!
Pros
The possibility of sending campaigns to a very large amount of leads
Cons
It should be integrated with the functionalities of Pipedrive. Whenever you add a tag in superchat or in pipedrive, it should also be modified on the other platform
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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You've got to check out Superchat!
I often have demos of SAAS products and usually end up questioning what problem they are trying to solve or unimpressed by the system itself. Superchat blew me away with it's functionality, simplicity and potential. I was also very impressed with both the representatives I spoke to. The software works like a dream and I had an annual ROI within 24 hours of going live.
Pros
The onboarding was amazing, the system is so intuitive anyway though. It really has supercharged our chat!
Cons
There's not really anything I dislike about it, other than only offering 2 automations for free on the basic plan.