About Salesforce Sales Cloud

Grow your revenue and profits with intelligent sales automation with Sales Cloud. Help every rep be more efficient. Close more deals. Collect cash faster. Boost growth and profit with intelligent automation and integrated tools from Sales Cloud. This Salesforce platform has CRM capabilities that include lead management, marketing automation, and contact management. These applications help organizations to manage customer accounts, track sales leads, conduct and monitor marketing campaigns and provide service post-sale. Salesforce Lightning Experience is upgraded CRM version of Sales Cloud that streamlines the sales process by allowing any sales rep to generate and follow-up on leads, manage account activity, track the status of each campaign, and create reports without hassle. With Salesforce for Outlook, users can synchronize contacts, calendars, emails, and tasks in both applications without interrupting any business process. Salesforce Sales Cloud for small businesses allows users to manage contacts, track sales deals, manage tasks and events, harvest leads, and track performance. The sales cloud enterprise edition layers in call scripts, team-selling functionality, business workflow, setup approval and automation, custom applications, API integrations, and more. The Salesforce CRM solution is available only for software-as-a-service (SaaS) deployment. In addition, this Salesforce app provides a technology stack that covers database and security as well as workflow and user interfaces.
Salesforce Sales Cloud Software - Salesforce dashboard
Salesforce Sales Cloud Software - Salesforce sales rep dashboard
Salesforce Sales Cloud Software - Salesforce team forecasting
Salesforce Sales Cloud Software - Salesforce opportunities/leads
Salesforce Sales Cloud Software - Salesforce mobile interface
Salesforce Sales Cloud video
Salesforce Sales Cloud Software - Salesforce dashboard - thumbnail
Salesforce Sales Cloud Software - Salesforce sales rep dashboard - thumbnail
Salesforce Sales Cloud Software - Salesforce team forecasting - thumbnail
Salesforce Sales Cloud Software - Salesforce opportunities/leads - thumbnail
Salesforce Sales Cloud Software - Salesforce mobile interface - thumbnail

Salesforce Sales Cloud pricing

Salesforce Sales Cloud does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor
Free Version:
No
Free trial:
Yes

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Salesforce Sales Cloud Reviews

Feature rating

Value for Money
4.0
Functionality
4.4
Ease of Use
4.0
Customer Support
4.1
5 reviews of 18,122 View all reviews
Vipul
  • Industry: Consumer Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 3/10/2023

Salesforce Sales cloud feedback from a professional consultant

Sales cloud is basically helpful for the companies looking to boost the overall sales productivity and pipeline management with clear understanding on leads and opportunity lifecycle.

Pros

It is SAAS based application which is best in the market and far ahead from its competitor and available for a fee based on user licenses. It's ease and ability to integrate with external third party application. Standard and custom based APIs. Further web to lead will allow better tracking of its leads.

Cons

Salesforce Sales clould is easy for a normal user and even salesforce has got lots of inhouse systems(trailhead) that would help any individual to learn and implement sales cloud in their daily work. Salesforce reporting and dashboards with AI(analytics) is improving a lot better to show and present the statistics in the lot clearer picture to the management.

Michelle
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5
Reviewed on 16/10/2023

Helpful With Building A Small Business Pipeline

Pros

Being able to put all of the opportunity information into Salesforce for tracking.

Cons

Starting the implementation has been slower than we'd like because of training on the project.

Susan
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
2
Features
3
Ease of Use
2
Customer Support
3

3
Reviewed on 15/11/2023

A Great Choice for a Powerful and Adaptable Program

My overall experience is good. I wish I could say it was great, but weighing the pros and cons, there are struggles with this program.

Pros

The most potent and adaptable sales platform is Salesforce Sales Cloud. This platform is essential for all shapes and sizes of sales departments, as it is specifically designed with the sales department in mind. We have been using this platform at my company for a very long time and have made numerous adjustments. This platform is mostly used by me for reporting and keeping track of out in the field activities. The procedure of generating reports and accounts is quite easy. I can add the contacts and notes manually, or I can import the list using a data loader. I can state that the customization is ideal for this platform because I have made numerous changes to the contacts and accounts properties.

Cons

The full functionality can be difficult for someone who is not that technically inclined. Being a small business owner, the cost is super high on a monthly basis, and can be hard to manage with all other expenses we need to manage. The customer support could be better when it comes to training and questions.

Audrey
  • Industry: Information Technology & Services
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

4
Reviewed on 21/08/2023

The robust and efficient database facilitates contact with customers

I really appreciate how flexible the system is, as each of our business segments has very specific needs. By deploying our Salesforce administrators and developers on every project, we can provide value to every sales team.

Pros

The dashboard is my favorite part of Salesforce Sales Cloud. Its cheery hue helped us forget about the quotas we were supposed to meet. I can also attest to its ease of usage. I was concerned that there would be a lot of fields to fill out, but the system's auto-population feature quickly put my mind at ease.

Cons

I wouldn't call it a complaint because every system has its quirks, but Salesforce's slow performance is occasionally frustrating. Given the limitations of our network and the sheer quantity of people using the internet, I suppose it is to be expected.

Raisa
  • Industry: Financial Services
  • Company size: 201–500 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 19/11/2023

AMAZING!

Overall it is a great software and I am quite happy with it

Pros

I appreciate Salesforce Sales Cloud for its robust customer relationship management (CRM) features, customizable dashboards, and seamless integration with various business tools. It helps organizations streamline sales processes and improve overall efficiency.

Cons

There was really nothing that I did not like

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