--- description: Review of Kross Booking Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Kross Booking | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Hotel Front Desk Software](/directory/671/front-desk/software) > [Kross Booking](/software/25143/kross-booking-suite) # Kross Booking Canonical: https://www.softwareadvice.co.nz/software/25143/kross-booking-suite Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/25143/kross-booking-suite?page=2) > Kross Booking Suite is a cloud-based hotel management suite for small and midsize hotel businesses, privately owned bed and breakfasts and luxury hotels and larger chains. Features include an advanced planner, which allows users to manage existing reservations and view real-time information regarding rates and payments. The platform offers daily rate management to monitor and set rates depending on date and room type. Kross Booking Suite offers an integrated channel management module that displays rates and tracks reservations for multiple booking channels to avoid overbooking and maintain rate parity. ISTAT modules recover the data on the tourist movement, downloads the file and sends it to the office of territorial jurisdiction to comply with regulatory norms. The point-of-sale (POS) feature supports invoicing, payment capture and reservation confirmation. The platform integrates with PayPal to ensure payment security. Pricing is per month and depends on the additional features and the number of rooms supported. > > Verdict: Rated **4.4/5** by 13 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 13 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Solutions Plus - **Founded**: 2012 ## Commercial Context - **Starting Price**: €3.00 - **Pricing model**: (Free Trial) - **Pricing Details**: Price per room. Above 20 Rooms will be provided a custom sales offer. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, French, Italian, Spanish - **Available Countries**: Italy ## Features - API - Activity Dashboard - Availability Management - Billing & Invoicing - Booking Management - Built-in Accounting - CRM - Calendar Management - Channel Management - Credit Card Processing - Employee Management - Extended Stay - For Vacation Rentals - Front Desk Management - GDS/OTA Integration - Guest Experience Management - Housekeeping Management - Loyalty Program - Maintenance Management - Mobile Access ## Support Options - Email/Help Desk - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Hotel Front Desk Software](https://www.softwareadvice.co.nz/directory/671/front-desk/software) ## Related Categories - [Hotel Front Desk Software](https://www.softwareadvice.co.nz/directory/671/front-desk/software) - [Resort Management Software](https://www.softwareadvice.co.nz/directory/582/resort/software) - [Bed and Breakfast Software](https://www.softwareadvice.co.nz/directory/3741/bed-breakfast/software) - [Hotel Management Software](https://www.softwareadvice.co.nz/directory/4504/hotel-management/software) ## Alternatives 1. 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[Cloudbeds](https://www.softwareadvice.co.nz/software/167761/cloudbeds) — 4.3/5 (337 reviews) ## Reviews ### "Best Software for property manager and hotel owner" — 5.0/5 > **Marco** | *14 June 2021* | Real Estate | Recommendation rating: 10.0/10 > > **Pros**: It's a completely tailor made software with a lot of function that could be add > > **Cons**: Best customer satisfaction ever and could be esile tailor made to meet your needs. ----- ### "Un software affidabile per chi gestisce strutture in modo professionale" — 5.0/5 > **Filippo** | *17 December 2025* | Recreational Facilities & Services | Recommendation rating: 10.0/10 > > **Pros**: La completezza e l’affidabilità del sistema. Channel manager stabile, sincronizzazioni puntuali e un PMS pensato davvero per chi lavora operativamente con più strutture. Ottime anche le integrazioni e la chiarezza nella gestione delle prenotazioni, che riducono errori e perdite di tempo. Da segnalare anche un supporto competente e concreto, orientato alla soluzione dei problemi reali. > > **Cons**: Essendo una piattaforma molto ricca di funzionalità, richiede un minimo di tempo iniziale per essere sfruttata al 100%. Nulla di critico, ma è importante dedicare un po’ di tempo alla configurazione iniziale per ottenere il massimo. > > L’esperienza complessiva è estremamente positiva. KrossBooking si è dimostrato un software solido, affidabile e adatto anche a contesti complessi e con volumi elevati. È uno strumento che accompagna la crescita dell’attività e consente di lavorare in modo più ordinato, efficiente e professionale. ----- ### "Nicest Front-end design, but...." — 3.0/5 > **Andonis** | *6 September 2022* | Hospitality | Recommendation rating: 3.0/10 > > **Pros**: The Front-end design is what first convinced me to give this solution a try. Having done thorough research on similar products (online-direct booking engines for hospitality businesses), I hadn't seen any other program come close to the seamless design and UX/UI functionality of Kross Booking\! > > **Cons**: Unless you are a VERY experienced and VERY patient user - I wouldn't recommend investing either your time or money here. Although they cover A LOT of functionalities in their interface at the back-end - setting this up even for a 2 property business (let alone a bigger hospitality business), can take months and a lot of frustrating moments\! Logging into the interface, the first impression is quite overwhelming\! A lot of work and many hours need to be spent setting up every single option they have. They have built this product from the ground up for hospitality businesses, however, unless you know your hospitality stuff and have had A LOT of experience in running either similar products or platforms (like Airbnb, Booking, etc), you will very soon bump into several walls (even if you're a super experienced hospitality professional, like myself)\! Support is medium at its best and while they have extensive documentation, most of the articles I ran in their knowledge base were either full Italian (despite the language switch to English) or English with the most critical terminology in Italian. I brought that up in several instances, but nobody really cared much\! This product belongs to an Italian company with efforts to expand to the rest of Europe, but, they still have a lot of ground to cover\!\!\! Support sometimes replies within the same day, but most of the time you need to prob to get a reply, even for critical issues you're facing. > > ...when you do get a reply, the level of English used is definitely not up to par with the level a company such as Kross needs to be, or, (which is the most frustrating part), the instructions are either wrong or not resolving the issue. When you express your concerns and frustration (going back and forth with messages in the middle of the season), they tell you off for being 'not polite' or 'abrupt'\! Also, they will come up with ...'don't expect super support with the amount you're paying...' as if I came up with their pricing tiers\!\!\! I wish their sensitivity to this was equal when providing solutions to problems in a day to day operation of their software\! I will be sad when I decide to move on to a different product, only because of their nice design for the user who is using the booking engine (especially when compared to some of the most popular platforms) and the months I spent setting this up\! But only because of this - definitely not for user support, or ease of use of this product. Many hours of frustration\!\!\! ----- ### "Overall great but can be better" — 5.0/5 > **Anthony** | *6 September 2023* | Hospitality | Recommendation rating: 8.0/10 > > **Pros**: All in one platform suitable for our needs > > **Cons**: A lot of upfront work required to set up but the team are very helpful. Some documents are generated in Italian language which comes across as weird for our customers > > The level of customisation is great, allowing us to implement what we need ----- ### "Un software completo per la gestione di strutture ricettive e affitti brevi" — 5.0/5 > **Emanuele** | *15 June 2021* | Leisure, Travel & Tourism | Recommendation rating: 10.0/10 > > **Pros**: Assistenza attraverso chat in Italiano molto veloce e competente. Funzionalità di rendicontazione per la gestione conto terzi, gestione burocratica cade vacanze (istat, alloggiati, city tax) e fatturazione elettronica che rendono il software unico rispetto ad altri. Tutte le funzioni relative alla tariffa e il channel manager sono fenomenali. Il Booking engine e le funzioni ad esso legate sono complete e aiutano la disintermediazione. > > **Cons**: Il software è complesso da settare, ci vuole tempo e la guida non è completa. Ma chi lavora in KrossBooking spiegherà cosa fare. > > Kross mi ha risolto tutta la gestione contabile, amministrativa e di connessione con le OTA snellendo completamente tutte le operazioni della mia agenzia che gestisce oltre 50 strutture a Roma. Non lo cambierei per nulla al mondo, ne ho provati altri in passato e in nessuno ho trovato tutte le funzioni necessarie per svolgere questo lavoro, sempre qualcosa di mancante. Lo consiglio vivamente. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/25143/kross-booking-suite?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/25143/kross-booking-suite) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data