---
description: Review of Adereso Helpdesk Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Adereso Helpdesk | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/4742/customer-communications-mngt/software) > [Adereso Helpdesk](/software/250924/adereso-helpdesk)

# Adereso Helpdesk

Canonical: https://www.softwareadvice.co.nz/software/250924/adereso-helpdesk

> Adereso is an omnichannel customer service software that centralizes multiple communication channels like WhatsApp, Facebook, Instagram, Twitter, Email, and more into one unified workspace. The software caters to businesses across industries looking to deliver excellent digital customer experiences. 

With Adereso, agents can respond to customer inquiries from all channels in one place. The software also has a campaign management feature for sending mass WhatsApp messages and surveys for measuring key metrics like CSAT, NPS, Effort Score, and FCR. Businesses get access to detailed statistics and metrics on the customer service operation, helping identify friction points. 

Integrations with platforms like Shopify, HubSpot, and Salesforce allow accessing ecommerce data and syncing with CRMs right within Adereso. This streamlines workflows and provides agents with complete customer information for delivering efficient service. Adereso centralizes communication and helps companies scale while keeping customers happy.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: Adereso
- **Founded**: 2014

## Commercial Context

- **Starting Price**: US$41.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Spanish
- **Available Countries**: Argentina, Bolivia, Brazil, Chile, Colombia, Ecuador, Falkland Islands, French Guiana, Guyana, Mexico, Paraguay, Peru, Suriname, Uruguay, Venezuela

## Features

- API
- Alerts/Notifications
- Autoresponders
- Batch Communications
- CRM
- Chat/Messaging
- Collaboration Tools
- Customer Database
- Customer History
- Email Management
- IVR
- Multi-Channel Communication
- On-Demand Communications
- Personalisation
- Reporting & Statistics
- Social Media Integration
- Template Management

## Integrations (4 total)

- HubSpot CRM
- Salesforce Platform
- Shopify
- Watson

## Support Options

- Email/Help Desk
- Chat

## Category

- [Customer Communications Management Software](https://www.softwareadvice.co.nz/directory/4742/customer-communications-mngt/software)

## Alternatives

1. [WhatsApp](https://www.softwareadvice.co.nz/software/285733/whatsapp) — 4.7/5 (16297 reviews)
2. [Viber](https://www.softwareadvice.co.nz/software/146449/viber) — 4.4/5 (4058 reviews)
3. [Text Request](https://www.softwareadvice.co.nz/software/306855/text-request) — 4.6/5 (1193 reviews)
4. [Telegram](https://www.softwareadvice.co.nz/software/146545/telegram) — 4.7/5 (6406 reviews)
5. [Sociocs](https://www.softwareadvice.co.nz/software/377457/sociocs) — 4.6/5 (118 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/250924/adereso-helpdesk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-communications-mngt/adereso-helpdesk-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/250924/adereso-helpdesk> |
| en-GB | <https://www.softwareadvice.co.uk/software/250924/adereso-helpdesk> |
| en-IE | <https://www.softwareadvice.ie/software/250924/adereso-helpdesk> |
| en-NZ | <https://www.softwareadvice.co.nz/software/250924/adereso-helpdesk> |

-----

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