--- description: Review of Uber Freight Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Uber Freight | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Freight Management Software](/directory/567/freight-broker-software/software) > [Uber Freight](/software/248457/uber-freight) # Uber Freight Canonical: https://www.softwareadvice.co.nz/software/248457/uber-freight Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/248457/uber-freight?page=2) > Powered by actionable data and insights, Uber Freight TMS is the all-in-one solution for planning, executing, and managing logistics operations across modes and regions. Since 2005, leading brands have trusted Uber Freight TMS to streamline their operations end-to-end, from procurement and execution to visibility and payments. With Uber Freight TMS today, shippers and their logistics partners can improve their networks while gaining visibility, foresight, and control across their shipments. Core Capabilities 1. Intelligent Procurement \& Carrier Management -Get more accurate spot load estimates with Uber Freight's predictive pricing models. -Run spot auctions or get instant quotes from multiple carriers, in one place. -Upload contract rates and routing guides directly from Uber Freight Exchange. -Manage awards, contracts, and carrier communication for all your freight from one place. 2. Unified Multimodal Execution -Optimize for price, capacity, mode, and service across your network with the Optimizer Tool. -Consolidate freight across modes including rail, truck, intermodal, and parcel. -Save money and reduce empty miles with smart load-matching to carriers and route planning. -Streamline dock appointments to prevent delays and promote productivity with Dock Scheduler. -Monitor carrier performance with transparent, data-driven carrier scorecards. 3. Full Visibility, Foresight, and Control -Secure multimodal and international support including truck, rail, ocean, and air tracking. -Track shipments end-to-end with Control Tower. -Enable customers and stakeholders to track their shipments from the Public Tracking Portal. -Get proactive service alerts powered by Uber Freight's service prediction algorithm. -Flag, monitor, and manage exceptions. 4. Carrier Document Audit and Payment -Automate freight payment and billing, including paperless invoicing. -Help prevent costly rate disputes with streamlined financial workflows. -Help reduce missing paperwork, mischarged late fees, overcharges, and duplicate invoices with carrier payment and document audits. -Create custom payment and audit rules aligning to your financial management frameworks. -Forecast freight spend with more accuracy and efficiency. 5. Analytics, AI \& Reporting -Gain deeper, actionable insights about your network with benchmarking and reporting. -Make more informed decisions with custom report builders, service dashboards, carrier scorecards, and route guide compliance—all fueled by network and industry data. -Compare your facility's performance against industry standards with facility insights and benchmarking. -DocAI, winner of the FreightWaves 2026 AI Excellence in Supply Chain Award, processes 20,000+ proof-of-delivery documents weekly at 99%+ accuracy and cut invoice disputes tied to document acceptance by 50%. Why This Matters for Mid-Market \& Enterprise Businesses: -Scale-ready: Built for complex, multimodal supply chains—not small volume or low-touch operations. -Unified Platform: Procurement, execution, visibility, settlement, BI, and analytics—all in one system. -Predictable Savings \& ROI: Optimized routing and AI-driven pricing deliver measurable cost reductions and efficiency gains. -Agile \& Future-Proof: Continually enhanced with AI, modular interface upgrades, and global visibility support. -Control Center Advantage: The modern Control Tower empowers logistics teams with instant insights and faster decision-making. 1 in 3 Fortune 500 companies partner with Uber Freight to improve cost position, service reliability, and network performance, with $17B+ in freight under management. Uber Freight is a licensed freight broker and is not a motor carrier. > > Verdict: Rated **3.6/5** by 29 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.6/5** | 29 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 3.4/5 | Based on overall reviews | | Value for Money | 3.7/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 60% | (6/10 Likelihood to recommend) | ## About the vendor - **Company**: Uber Technologies ## Commercial Context - **Pricing model**: Other - **Pricing Details**: Uber Freight TMS pricing is available upon request. Pricing reflects network size, shipment volume, modes, and the level of operational support, from software-only to fully managed transportation. To scope an engagement, Uber Freight runs a logistics value assessment on your shipment data, which typically uncovers up to 15% freight logistics cost position improvement while maintaining or improving service levels. - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Canada, Mexico, United States ## Features - API - Carrier Management - Communication Management - Delivery Tracking - Document Management - EDI - For Freight Operations - Generative AI - Geographic Maps - Quotes/Estimates - Real-Time Analytics - Real-Time Data - Real-Time Reporting - Real-Time Updates - Reporting & Statistics - Reporting/Analytics - Routing - Scheduling - Shipment Tracking - Shipping Optimisation ## Integrations (3 total) - ERP - NetSuite - Tableau ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Freight Management Software](https://www.softwareadvice.co.nz/directory/567/freight-broker-software/software) ## Related Categories - [Freight Management Software](https://www.softwareadvice.co.nz/directory/567/freight-broker-software/software) - [Logistics Software](https://www.softwareadvice.co.nz/directory/406/logistics/software) - [Supply Chain Management Software](https://www.softwareadvice.co.nz/directory/4250/scm/software) - [Transportation Management Systems](https://www.softwareadvice.co.nz/directory/252/transportation-management-software/software) - [Procurement Software](https://www.softwareadvice.co.nz/directory/249/procurement-software/software) ## Alternatives 1. 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[Item](https://www.softwareadvice.co.nz/software/429471/item) — 4.6/5 (16 reviews) ## Reviews ### "Uber Freight simplifies logistics for the small business" — 5.0/5 > **Verified Reviewer** | *27 August 2022* | Medical Devices | Recommendation rating: 7.0/10 > > **Pros**: It’s ability to easily coordinate shipments on a mobile device when you are on the go > > **Cons**: Sometimes the shipping times and options do not fall within the desired delivery > > It’s been great and I hope it expands ----- ### "Value money because saving so many steps and we can set appointment tender correct amount and more things" — 5.0/5 > **Sandra** | *21 October 2025* | Warehousing | Recommendation rating: 9.0/10 > > **Pros**: Well the most I like about uber freight easy of use easy to learn you can found order with shipment number or PO number you can see routes going to diferents places and planing pickup about customer services in case you can get in easy you just request for help support and they send you fast code by email > > **Cons**: Well I don't like sometimes is disconected really I don't know what reason happend this I'm not sure is our internet or an issue with the web site > > Well my expirence is wonderfull I think is easy to learn because we just start usse Ubrer freight for our Office depot orders I really recomended I like ----- ### "Hidden Fees and Terrible Customer Service" — 1.0/5 > **Njood** | *27 May 2026* | Wholesale | Recommendation rating: 0.0/10 > > **Pros**: No significant pros based on my experience. The service did not meet expectations, and the overall process was frustrating and disappointing. > > **Cons**: My experience with Uber Freight was extremely disappointing. At first, their pricing seemed reasonable and competitive, but after the service was completed, unexpected hidden charges were added increasing the final cost by nearly 50% above the original quote. What made the situation even more frustrating was the lack of transparency and customer support. When I requested proof or documentation for the additional charges they claimed were necessary, they were unwilling or unable to provide clear evidence. Customers deserve honesty, communication, and accountability, especially when unexpected fees are involved. Overall, I would rate my experience a 0/10. I would not recommend Uber Freight to others, nor would I choose to use their services again in the future. ----- ### "TMS Tool Used to Schedule the Warehouse" — 4.0/5 > **Radoslaw** | *22 April 2025* | Warehousing | Recommendation rating: 7.0/10 > > **Pros**: Ease of view of the daily inbound and outbound volumes. Helps the warehouse plan all the shipments for the following days, as well as, to make sure there is dock capacity for all the inbounds. > > **Cons**: Challenging to change shipping times after closing the orders. Sometimes a teammate can click the wrong thing or enter the wrong information and in turn that affects the transportation score. > > Easy to view and use TMS system that at times poses a challenge to fix mistakes. ----- ### "uber freight" — 5.0/5 > **FRANK** | *5 May 2025* | Logistics & Supply Chain | Recommendation rating: 10.0/10 > > **Pros**: The ease of finding loads to move within the region > > **Cons**: The updates of the products. needs more frequent updates. > > very pleased with this platform for owner operators ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/248457/uber-freight?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/248457/uber-freight) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data