---
description: Review of Engage Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Engage | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Survey Software](/directory/4503/survey/software) > [Engage](/software/248030/workstep-retain)

# Engage

Canonical: https://www.softwareadvice.co.nz/software/248030/workstep-retain

> Engage by Confirm (formerly Learning Pool) 

Know what's happening on the frontline — before good people walk.

Engage (formerly WorkStep) gives HR and operations leaders a clearer view of workforce sentiment, helping them listen to frontline employees, spot emerging turnover risks, and act before problems become attrition.

Annual engagement surveys only tell you so much. Frontline teams need a more regular conversation.

- Listen at the moments that matter: Capture feedback during onboarding, at key tenure milestones, annually, and throughout the employee journey.

- Spot risk earlier: Identify teams, shifts, roles, and facilities where turnover risk is starting to build.

- Understand what's driving it: Surface potential issues around scheduling, safety, management, communication, and other factors affecting the frontline experience.
- Close the loop: Give managers the tools to respond to feedback, assign actions, and track issues through to resolution.

- Reach the people others miss: Connect with deskless workers through SMS, mobile, email, and multilingual surveys.

- Know where you stand: Benchmark sentiment and retention against industry peers to understand where you're strong and where you need to act.

Engage moves the conversation beyond “Are our people engaged?”

It helps leaders understand what's happening, why it matters, and what to do next.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## About the vendor

- **Company**: WorkStep
- **Founded**: 2017

## Commercial Context

- **Pricing model**: Per User (Free Trial)
- **Target Audience**: 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Action Management
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Benchmarking
- Chat/Messaging
- Communication Management
- Customisable Questions
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Data Analysis Tools
- Employee Engagement Software
- Employee Management
- Employee Onboarding
- Employee Recognition Software
- Engagement Tracking
- Feedback Management
- Mobile App
- Mobile Survey

## Integrations (1 total)

- HRIS

## Support Options

- Knowledge Base
- Phone Support
- Chat

## Category

- [Survey Software](https://www.softwareadvice.co.nz/directory/4503/survey/software)

## Related Categories

- [Survey Software](https://www.softwareadvice.co.nz/directory/4503/survey/software)
- [Human Resources Software](https://www.softwareadvice.co.nz/directory/4198/hr/software)
- [Employee Engagement Software](https://www.softwareadvice.co.nz/directory/3397/employee-engagement/software)

## Alternatives

1. [UmfrageOnline](https://www.softwareadvice.co.nz/software/449992/Enquetes-Maken) — 4.6/5 (1758 reviews)
2. [Google Forms](https://www.softwareadvice.co.nz/software/179230/google-forms) — 4.7/5 (11537 reviews)
3. [SurveyMonkey](https://www.softwareadvice.co.nz/software/157864/surveymonkey) — 4.6/5 (10495 reviews)
4. [Jotform](https://www.softwareadvice.co.nz/software/433821/jotform) — 4.7/5 (2919 reviews)
5. [Connecteam](https://www.softwareadvice.co.nz/software/109560/connecteam) — 4.6/5 (5308 reviews)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/248030/workstep-retain)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/survey/workstep-retain-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/248030/workstep-retain> |
| en-GB | <https://www.softwareadvice.co.uk/software/248030/workstep-retain> |
| en-IE | <https://www.softwareadvice.ie/software/248030/workstep-retain> |
| en-NZ | <https://www.softwareadvice.co.nz/software/248030/workstep-retain> |

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