--- description: Review of HelloFund Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: HelloFund | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Donation Management Software](/directory/418/crm-software/software) > [HelloFund](/software/247688/hellofund) # HelloFund Canonical: https://www.softwareadvice.co.nz/software/247688/hellofund Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/247688/hellofund?page=2) > What is HelloFund? HelloFund is a flat-fee auction and event management platform built for private schools, Catholic schools, and mission-driven nonprofits running galas, silent auctions, live auctions, and major annual fundraising events. Who is HelloFund best suited for? HelloFund is best suited for development directors, event chairs, and school administrators planning fundraising events expected to raise $25,000 or more. It is not designed for bake sales or small peer-to-peer campaigns — it is purpose-built for high-impact auction and gala events. How does HelloFund pricing work? HelloFund charges a flat annual license fee starting at $1,495 — not a percentage of funds raised. Most competing platforms charge 2-5% of every dollar bid or donated. HelloFund does not. Credit card processing is 3.5%, and roughly 90% of donors choose to cover that fee at checkout. What features does HelloFund include? HelloFund supports the full event lifecycle including silent and live auctions with mobile bidding, ticketing and sponsorship sales, guest management and table assignments, Paddles Up / Fund-a-Need appeals, raffle and sign-up parties, onsite check-in and checkout, real-time text notifications, automatic tax receipts, and board-ready post-event reporting. Does HelloFund offer onsite support? Yes. The Essentials package includes a dedicated onsite HelloFund rep on event night equipped with laptops, card readers, printed bid cards, and recording sheets for Paddles Up giving. Every plan also includes a dedicated Auction and Event Specialist for setup, training, and event night guidance. What results do HelloFund events achieve? Events on HelloFund average over $127,000 in credit card volume — significantly higher than results on general-purpose fundraising platforms. How is HelloFund different from other fundraising platforms? HelloFund charges a flat fee instead of a percentage of bids or donations, provides a dedicated event specialist with every account, and is purpose- built for auction and gala events rather than general nonprofit fundraising. It also delivers a board-ready Event Snapshot report automatically after every event. > > Verdict: Rated **4.8/5** by 92 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 92 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.9/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: HelloFund - **Location**: Austin, US - **Founded**: 2018 ## Commercial Context - **Starting Price**: US$1,495.00 - **Pricing model**: Flat Rate - **Pricing Details**: HelloFund makes it seamless to setup your online auction. Easily interact with your Donors with HelloFund's Mass Messaging feature. When the auction is over, payments are collected securely online and deposited directly into your account. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - API - Absentee Bidding - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Attendance Management - Auction Management - Bid Management - Billing & Invoicing - Buy Now Option - CRM - Campaign Analytics - Campaign Management - Catalog Management - Contact Management - Contribution Tracking - Credit Card Processing - Customisable Branding - Customisable Forms ## Integrations (6 total) - Blackbaud Raiser's Edge NXT - Bloomerang - Charityproud - GoFundMe Pro - Neon CRM - Salesforce.org Nonprofit Cloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Donation Management Software](https://www.softwareadvice.co.nz/directory/418/crm-software/software) ## Related Categories - [Donation Management Software](https://www.softwareadvice.co.nz/directory/418/crm-software/software) - [Charity Software](https://www.softwareadvice.co.nz/directory/4280/nonprofit/software) - [Fundraising Software](https://www.softwareadvice.co.nz/directory/1543/online-fundraising-platforms/software) - [Auction Software](https://www.softwareadvice.co.nz/directory/4461/auction/software) ## Alternatives 1. [Givebutter](https://www.softwareadvice.co.nz/software/380178/givebutter) — 4.8/5 (871 reviews) 2. [Zeffy](https://www.softwareadvice.co.nz/software/190855/simplyk) — 4.8/5 (479 reviews) 3. [DonorPerfect](https://www.softwareadvice.co.nz/software/389956/donorperfect) — 4.5/5 (1415 reviews) 4. [Donorbox](https://www.softwareadvice.co.nz/software/380685/donorbox) — 4.8/5 (625 reviews) 5. [Bonterra Network for Good](https://www.softwareadvice.co.nz/software/19063/network-for-good) — 4.6/5 (937 reviews) ## Reviews ### "Great Fundraising Solution for Nonprofits" — 5.0/5 > **Nikki** | *29 June 2020* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: HelloFund has an easy to use interface that is great for setting up fundraising pages (both for our nonprofit or individuals raising money for our nonprofit) and an easy system to use for event tickets, auctions, etc. at galas or other events. The browser design is sleeker and more modern than other fundraising platforms, which makes the end UI much easier to navigate. > > **Cons**: I would love to see more products available, like crowdfunding wish lists (similar to a gift registry) for item-based needs. > > HelloFund makes online fundraising very easy, and the support team listens to all needs to customize their tools to meet our event and nonprofit needs\! Great customer service and love the affordable service fee compared to other similar platforms on the market. ----- ### "couldnt do it without Hellofund" — 5.0/5 > **Ally** | *1 May 2025* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: Working with HelloFund has been an absolute pleasure. \[sensitive content hidden\] have been incredible partners in every sense. Phil is always just a phone call away, and his dedication to our mission at Partnerships for Children is evident in everything he does. He doesn’t just feel like a partner—he’s truly become a friend who cares deeply about the work we’re doing. Having \[sensitive content hidden\] present at our fundraising events makes all the difference. She brings a calm, confident presence that keeps everything running smoothly. Her laid-back yet professional demeanor puts everyone at ease and allows us to focus on our guests and our mission. > > **Cons**: If I had to pick one downside, it's purely selfish—I wish I got to see Phil more often, but I know he's still just as committed, even from out of town. > > Our auctions and donation pages simply wouldn’t be what they are without HelloFund. They’ve helped us raise critical funds for kids and families involved in the foster care system, and their platform has made it easy for our community to engage and give. From major fundraising events to everyday giving, HelloFund has played a huge role in helping us grow our impact at Partnerships for Children—and we’re beyond grateful for their partnership. ----- ### "HelloFund has helped us Fundraise Digitally" — 4.0/5 > **Mary** | *2 July 2020* | Nonprofit Organisation Management | Recommendation rating: 7.0/10 > > **Pros**: It is pretty easy to use\! I also like that everything is organized and you can easily pull and find information on donors. The design interface is very sleek and modern. > > **Cons**: It is not as customizable as I would like. I don't like that you can't really edit and customize to your brand. I wish you would edit the background of videos to not be black and that you could add more videos/photos to the page. > > Overall, it has been great and the customer service has been really phenomenal. ----- ### "HelloFund Takes the Stress Out of Event Planning" — 5.0/5 > **Kristina** | *1 October 2025* | Nonprofit Organisation Management | Recommendation rating: 10.0/10 > > **Pros**: \[sensitive content hidden\] and his team were incredible to work with. This was the smoothest an event with an auction has gone for us and that is due in large part to \[sensitive content hidden\] and his team's customer service and expertise with the platform. From a donor experience, everything was seamless, user friendly and quick. I highly recommend HelloFund for any of your event needs\! > > **Cons**: Honestly the only thing that was difficult was getting contact information from our table hosts for the people sitting at their tables and that doesn't have anything to do with HelloFund. Having that information allowed us to utilize text messaging for our auction and event communication which our donors really liked. > > Working with \[sensitive content hidden\] and the HelloFund team took so much stress out of our event for us. \[sensitive content hidden\] was very hands on with our team and ensured we were using the HelloFund platform to its fullest extent, which made a big difference in our donors having a positive experience at our event. ----- ### "Lily / HF at the Round Top Film Festival Gala" — 4.0/5 > **Lily** | *1 October 2025* | Events Services | Recommendation rating: 8.0/10 > > **Pros**: I liked the butler feature for check-in. I appreciated how easy it was to use when checking bidders in at the beginning of the event, logging bids during the event, and checking guests out at the end. > > **Cons**: On the back-end, I didn't love the variations of the "view ticket sales," "manage guests," and manage bidders pages. It was nice that they all updated with each other, but in a pinch, it was inconvenient to need to remember which one I can use to edit guest information directly, view certain fields, etc. This could be some amount of user error on my end, but we often got confused between these different pages/sheets and their capabilities. > > All was good\! I did receive error/form resubmission page responses several times throughout the night, so I often spent time refreshing my page and starting over the check-in/out process for guests. Like anything, as I use the platform more, it will get easier. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/247688/hellofund?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/247688/hellofund) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data