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description: Review of Refrens Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Refrens | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# Refrens

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> Refrens is an AI-powered finance and operations platform that connects invoicing, accounting, GST compliance, expenses, payments, inventory, CRM, vendors, reporting, and sales workflows in one system.&#10;&#10;\#\#\# Manage invoicing and accounting&#10;&#10;Create invoices, quotations, proforma invoices, sales orders, purchase orders, credit notes, debit notes, delivery challans, and payment receipts. Track receivables and payables, record payments and expenses, manage recurring transactions, and maintain connected books of accounts.&#10;&#10;GST-related workflows help businesses manage compliant invoices, tax information, e-invoicing, reports, and accounting requirements without relying on multiple disconnected tools.&#10;&#10;\#\#\# Capture bills automatically with Refrens Eagle&#10;&#10;Refrens Eagle reduces the manual work involved in collecting and recording vendor bills and expense receipts.&#10;&#10;Forward documents received through WhatsApp or email, and Refrens AI scans them, extracts relevant information, and prepares a Purchase or Expense entry for review. Teams can verify the details and save the transaction without repeatedly downloading, organizing, and uploading the same files.&#10;&#10;\#\#\# Assess customers with Refrens Trust Score&#10;&#10;Refrens Trust Score helps teams evaluate customers and vendors using GST-related business information. Review GST filing history, GSTIN status, registration details, filing behaviour, and other compliance signals before extending credit or deciding payment terms.&#10;&#10;\#\#\# Manage leads and sales with Refrens ABC&#10;&#10;Refrens ABC is the built-in Sales CRM for managing enquiries, pipelines, follow-ups, meetings, communication, and sales reporting.&#10;&#10;Capture leads through customizable forms, CSV imports, IndiaMART, TradeIndia, Meta Lead Ads, APIs, and external systems. Route enquiries to the right pipeline, stage, and salesperson, manage custom stages and fields, detect duplicate leads, schedule follow-ups, and communicate through email and WhatsApp.&#10;&#10;Teams can also schedule meetings using Google Calendar and Google Meet and use sales reports to track conversion, response time, closure time, revenue, lead sources, and team performance.&#10;&#10;\#\#\# Work from ChatGPT and Claude with Refrens MCP&#10;&#10;Refrens MCP lets teams work with their Refrens business data directly from ChatGPT or Claude using conversational instructions.&#10;&#10;Create and update leads, set follow-ups, move opportunities through stages, create quotations and invoices, record payments and expenses, check overdue receivables, review low or critical stock, view stock movements, transfer inventory between warehouses, and access business information without repeatedly navigating through different screens.&#10;&#10;\#\#\# Manage inventory and operations&#10;&#10;Track inventory across warehouses, batches, serial numbers, purchases, sales, returns, credit notes, debit notes, and stock transfers. Monitor low and critical stock, manage warranty information for serialized products, and maintain connected inventory records.&#10;&#10;\#\#\# Keep every workflow connected&#10;&#10;Refrens connects sales, finance, accounting, payments, vendors, and inventory so information can move across workflows without being recreated.&#10;&#10;A lead can move into a quotation, an accepted quotation can become an invoice or sales order, payments can be recorded against documents, inventory can update with transactions, and accounting records remain connected to the original business activity.&#10;&#10;Refrens also includes customizable Roles and Permissions, custom email templates, custom formulas, APIs, global search, reporting, web and mobile access, and integrations for growing teams.&#10;&#10;By bringing core finance and operations workflows into one platform, Refrens helps reduce manual work, duplicate entry, scattered spreadsheets, and switching between multiple business tools.
> 
> Verdict: Rated **4.9/5** by 278 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 278 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Refrens Internet

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Pricing Details**: Refrens uses modular pricing, allowing businesses to choose accounting, Sales CRM, inventory, vendor workflow, or combined plans based on their requirements.&#10;&#10;A limited Basic option is available at $0 with capped access to selected features, documents, users, custom fields, and AI OCR usage. Businesses can explore the platform before selecting a paid module or bundle.&#10;&#10;Accounting plans start with Accounts Lite at $130 per year, equivalent to approximately $11 per month with annual billing. The full Accounts plan costs $250 per year, or approximately $21 per month, and adds complete double-entry accounting, automated bookkeeping, bank reconciliation, financial statements, and advanced reporting.&#10;&#10;Sales CRM plans start with CRM Essentials at $150 per year, equivalent to approximately $13 per month. CRM Pro costs $250 per year, or approximately $21 per month, and provides higher limits, advanced roles and permissions, meeting scheduling, integrations, and additional controls for dedicated sales teams.&#10;&#10;Inventory Management starts with Inventory Starter at $360 per year, equivalent to $30 per month, for businesses with lower stock volumes. The advanced Inventory plan costs $900 per year, or $75 per month, and supports higher stock volumes and more extensive inventory requirements.&#10;&#10;Vendor Management and approval workflows are available through the Workflows plan at $350 per year, equivalent to approximately $29 per month. It includes vendor onboarding, RFQ and RFI workflows, KYC/KYB verification, approval stages, advanced roles and permissions, and process controls.&#10;&#10;The complete Operations plan is available at $1,050 per year and combines advanced finance, workflow, and inventory capabilities.&#10;&#10;Discounted bundles are also available, including Accounts \&amp; CRM Pro at $425 per year, Accounts \&amp; Inventory Starter at $535 per year, Workflows \&amp; Inventory Starter at $450 per year, and Inventory \&amp; CRM Pro at $1,075 per year.&#10;&#10;The prices above reflect annual billing. Monthly and three-year billing options are also available, with longer commitments offering additional savings. Applicable taxes, optional add-ons, API usage, additional users, and custom requirements may involve separate charges.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 209 more

## Features

- AI Copilot
- API
- Access Controls/Permissions
- Accounting Integration
- Accounts Payable
- Accounts Receivable
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Approval Process Control
- Audit Management
- Audit Trail
- Backup and Recovery
- Bank Reconciliation
- Billing & Invoicing
- Billing Portal
- Budgeting/Forecasting
- Bulk Send
- Cash Flow Management
- Categorisation/Grouping

## Integrations (12 total)

- Cashfree
- ChatGPT
- Claude
- Gmail
- IndiaMART Connector
- Meta for Business
- Pabbly Connect
- RazorSign
- Razorpay
- Shopify
- WhatsApp
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Accounting Software](https://www.softwareadvice.co.nz/directory/4220/accounting/software)

## Related Categories

- [Accounting Software](https://www.softwareadvice.co.nz/directory/4220/accounting/software)
- [Expense Management Software](https://www.softwareadvice.co.nz/directory/427/expense-management/software)
- [Billing and Invoicing Software](https://www.softwareadvice.co.nz/directory/263/billing-invoicing-software/software)

## Alternatives

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2. [QuickBooks Online](https://www.softwareadvice.co.nz/software/393202/quickbooks-online) — 4.3/5 (8543 reviews)
3. [Abby](https://www.softwareadvice.co.nz/software/370101/abby) — 4.7/5 (604 reviews)
4. [Bookipi](https://www.softwareadvice.co.nz/software/314679/bookipi) — 4.8/5 (176 reviews)
5. [Jobber](https://www.softwareadvice.co.nz/software/3660/jobber-lawncare) — 4.6/5 (1487 reviews)

## Reviews

### "Refrens, you are THE GOAT\!" — 5.0/5

> **Wanatsha** | *9 July 2026* | Food Production | Recommendation rating: 10.0/10
> 
> **Pros**: My favourite thing about Refrens is the simple and user friendly dashboard. It's easy to find quotations, invoices and even switching a quotation to an invoice can be done at the touch of one button\!&#10;&#10;This makes it easy and faster to move from a quote to now receiving payments. You are also able to include or exclude details such as banking information with an easy tap. &#10;They even went as far as allowing you to email your client any documents straight from Refrens to any email address or domain. &#10;&#10;Refrens makes being efficient easy.
> 
> **Cons**: Bug problems here and there. Nothing major. I am sure they are working on it now as they are always working on improving the app.
> 
> I love how Refrens takes the stress of my plate. Refrens does it all tracking payments, project management and a whole lot of financial benefits. At SME level, I love anything that makes life easier and efficient for both the business and valued clients. There is value for money. Your data is also safe with Refrens.

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### "Very customizable" — 4.0/5

> **J.J.** | *20 August 2026* | Marketing & Advertising | Recommendation rating: 7.0/10
> 
> **Pros**: I like how customizable it is. Being able to have different templates for different documents is extremely helpful.
> 
> **Cons**: The learning curve isn't steep, but it could be better. I took some getting used to to get things working the way I like.
> 
> Overall it's extremely positive. It has a lot of features, some I didn't even know I needed. More than just being used for invoicing.

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### "Don't fall in trap, They don't pay the funds." — 1.0/5

> **Mohd** | *20 January 2024* | Design | Recommendation rating: 0.0/10
> 
> **Pros**: Nothing. They are liars and scammers as they don't pay freelancers money.
> 
> **Cons**: Most of the times international payments get failed. And for the successfull transactions they don't release the funds. The customer support is worst I have used in my experience.
> 
> They are not paying my payout of Rs 45,820. The dashboard is clearly showing Rs. 45,820 as pending settlement. I have sent multiple emails to care@refrens.com and info@refrens.com but no response received. I tried writing on support chat from the dashboard as well but the message fails to send everytime. I think they have blocked my email. They only released 1 settlment of Rs 9k around and not releasing the higher amount. Scammers\!\!\!

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### "BEST BIULLING" — 5.0/5

> **Rohan** | *17 September 2026* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Refrens Accounting helps us simplify and centralize our accounting and invoicing processes. It reduces the time spent on creating invoices, tracking payments and expenses, and maintaining financial records. This improves accuracy, gives us better visibility into our finances, and allows us to spend more time focusing on our business rather than manual accounting work.
> 
> **Cons**: What I like best about Refrens Accounting is how simple and user-friendly it is. It makes invoicing, payment tracking, expense management, and maintaining financial records much easier. The automation saves time, reduces manual errors, and gives me a clear overview of my business finances.
> 
> My overall experience with Refrens has been very positive. The platform is easy to use, reliable, and helps simplify invoicing and accounting tasks. It saves time by keeping important financial information organized in one place, while making it easier to manage invoices, payments, expenses, and business records. Overall, it has made our day-to-day financial manage

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### "Best accounting software" — 5.0/5

> **MEET** | *21 August 2026* | Computer Hardware | Recommendation rating: 10.0/10
> 
> **Pros**: Refrens makes freelancing and business management effortless. What I like most is its all-in-one simplicity, seamlessly combining professional invoicing, expense tracking, and lead management into one clean dashboard. Creating GST-compliant invoices takes less than a minute, and the automated payment reminders save me from awkward client follow-ups. The integrated payment gateway makes international and domestic collections completely hassle-free. Additionally, the platform’s networking and lead-generation features help me discover new business opportunities directly. It eliminates the need for multiple expensive software tools, keeping my business organized, saving valuable time, and letting me focus entirely on growing my work.
> 
> **Cons**: Refrens is a powerhouse, but its massive feature set means the mobile interface has a slight learning curve on smaller screens. I look forward to seeing them optimize the mobile app to match the brilliant desktop layout. Because the platform offers so much value, certain advanced customization options are tucked behind premium tiers, which simply shows how much room there is to scale your business. Additionally, its robust, comprehensive dashboard can occasionally feel a bit busy, but this is only because Refrens provides so many helpful tools in one place, proving they truly understand a business owner's diverse needs.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/247075/refrens)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/accounting/refrens-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/247075/refrens> |
| en-GB | <https://www.softwareadvice.co.uk/software/247075/refrens> |
| en-IE | <https://www.softwareadvice.ie/software/247075/refrens> |
| en-NZ | <https://www.softwareadvice.co.nz/software/247075/refrens> |

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