About Paymo

Paymo is a work and project management software for small teams of up to 20 people. This solution supports remote work and offers project planning, resource scheduling, team collaboration, file proofing, time tracking, and project invoicing within a single suite. Its project management features enable you to create projects, add tasks with multiple assignees, and save them as a template for later use. Then, you can monitor the project progress (time tracked vs. initial budgets) and manage work through one of the four different task views: List, Table, Board, Calendar, and Gantt Chart. Paymo also has a built-in timer, desktop and mobile apps, and accurate timesheets that provide a window into your productivity. Data can be exported later as time reports and shared with your clients for extra transparency. The project accounting functionality to track expenses, create automated client invoices, transform proposals into projects, and get paid online will serve you well in keeping your financials close and making sure you get paid on time. Paymo offers three paid plans and a free plan as well.
Paymo Software - Kanban View
Paymo Software - Gantt Chart
Paymo Software - Team Scheduling
Paymo Software - Leave Planner
Paymo Software - Timesheets
Paymo Software - Invoicing
Paymo video
Paymo Software - Kanban View - thumbnail
Paymo Software - Gantt Chart - thumbnail
Paymo Software - Team Scheduling - thumbnail
Paymo Software - Leave Planner - thumbnail
Paymo Software - Timesheets - thumbnail

Paymo pricing

Paymo has a free version and offers a free trial. Paymo paid version starts at US$5.90/month.

Starting Price:
US$5.90/month
Free Version:
Yes
Free trial:
Yes

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Paymo Reviews

Overall rating

4.7
Write a Review!

Feature rating

Value for Money
4.6
Functionality
4.5
Ease of Use
4.6
Customer Support
4.7
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All Paymo Reviews

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691 reviews
Betsy
Betsy
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 12/03/2024

Paymo - Efficient and Cost Effective!

Pros

I use Paymo mostly for time tracking and invoicing, but also for tracking expenses. Paymo makes it a breeze to track my time and then invoice my clients - with one click, all the time I've entered is populated in my invoice and I can even choose to include a summary of my time entry notes if needed. Their Support team is also super responsive and helpful when I've had questions.

Cons

Nothing! Very happy with this platform.

Andrea
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0

4.0
Reviewed on 16/11/2024

Profitability track with time tracking and project managment

Pros

Paymo excels as a comprehensive project management and time tracking tool especially for freelancers and agencies handling multiple clients and projects.
The user-friendly interface makes it easy to navigate thorugh the app, and learn how to use it in minutes. The best feature is the ability of granularly keeping track of the profitability of a project at task level.
The balance between simplicity and advanced functionality is well-maintained. The ability to assign tasks, monitor progress, and generate detailed invoices all within one platform saves significant time and effort. Additionally, the Gantt charts and Kanban boards provide great flexibility for visualizing project timelines and workflows.

Cons

The mobile app, while functional, feels slightly less polished compared to the desktop version, and certain features, like time tracking, can be a bit cumbersome to use on smaller screens.
The lack of subtask feature is a big issue for managing complex projects.
Additionally, while the reporting capabilities are good, they could benefit from more customization options to accommodate diverse business needs.

Alternatives Considered

Clockify and Toggl Track

Reasons for Switching to Paymo

The ability to understand profitability of projects at task level
Alex
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
5
Ease of Use
5
Customer Support
4

3.0
Reviewed on 3/10/2024

Very useful tool, but expect to pay for included features whether you need them or not

Always loved using the tool, and happy with how it met our needs. Nearly tripling the price to continue using it as we had for years prior was not acceptable to us.

Pros

Very reliable and easy to use time tracking and project management tool.

Cons

Greatly increased their pricing (nearly tripled) as features were added. And they limited how much historical data could be held in the system unless we signed on with the price increase. The additional features were not needed by us, so the ability to continue to use the tool and to have continued access to the data we had saved to it were held hostage to agreeing the price increase, even though the service we need did not include any of the new features.

George
  • Industry: Internet
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 30/03/2024

Unveiling the Power of Paymo's Project Management Suite

Pros

Paymo offers a comprehensive suite of project management tools that have truly streamlined our workflow. What I like most about Paymo is its user-friendly interface, which makes it incredibly easy for our team to collaborate effectively. The time tracking feature is particularly helpful, allowing us to accurately monitor project progress and allocate resources efficiently. Overall, Paymo has significantly increased our productivity and organization, making it an indispensable tool for our business.

Cons

While Paymo offers a range of valuable features, there are a few areas where it could improve. While the existing templates are useful, having more flexibility to tailor them to our specific needs would be beneficial. Additionally, the mobile app interface could be more intuitive, as navigating certain features feels slightly clunky compared to the desktop version. Finally, while the customer support is generally responsive, there have been instances where resolution times could be quicker. Despite these minor drawbacks, Paymo remains a valuable tool for our team's project management needs.

Alternatives Considered

Basecamp and Toggl Track

Reasons for Choosing Paymo

I believe Paymo is more userfriendly and easy to use.

Switched From

Clockify

Reasons for Switching to Paymo

Paymo is more userfriendly and easy to use.
Tichaona Redemptor
Tichaona Redemptor
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
3
Ease of Use
3
Customer Support
4

4.0
Reviewed on 21/02/2024

Paymo is designed to meet the needs of small and medium-sized businesses

My overall experience with Paymo is that it is a useful and comprehensive software for managing projects, time tracking, invoicing, and billing. It has many features that can help freelancers and small businesses to plan, execute, and deliver their work efficiently and accurately.

Pros

Paymo helps you automate your invoicing process by setting up recurring invoices, late payment reminders, and thank you notes.

Cons

It does not have a native mobile app, only a web app that is not very responsive on small screens.

Alternatives Considered

ClickFunnels, nTask, ClickUp and Toggl Plan

Reasons for Choosing Paymo

as a software tester. I am eligible to test out as much software as i can in order to get the best for any business or cooperation

Switched From

nTask, ClickUp and Toggl Track

Reasons for Switching to Paymo

as a software tester. I am eligible to test out as much software as i can in order to get the best for any business or cooperation.
Manuel
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
0

4.0
Reviewed on 18/03/2024

Great platform for freelancers & agencies

Overall very satisified. I wish Paymo would offer more customization and more robust templates, or a clever AI assistant which analyzes my usage and makes suggestions to save me more time.

Pros

I like that Paymo can be used with different setups and requirements. As a freelancer, I can set up my clients, my projects and keep track of all of them. It's a critical app for me.

Cons

The mobile app needs more refinement. As i invite guests over to my project dashboard, I am currently unable to notify them whenever I post a comment. This has been unsresolved for a while so I barely use the app.

Alternatives Considered

SmartSuite and ClickUp

Reasons for Choosing Paymo

Trello is very easy to start out with, but it lacks collaboration features and time tracking. Collaboration is better when in the paid tier but that exceeds Paymo, since you have to pay for a seat for every client.

Switched From

Trello

Reasons for Switching to Paymo

Paymo had a competitive pricing in comparison.
Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 2/04/2024

I found Paymo and never looked back

I love it! I recommend this to those who are looking for easy to manage and straightforward platform for time, project, and task management and invoicing.

Pros

I love the ease of use and how the features suit all my needs (tasks management, time tracking, invoicing, project management, time reports).

It’s super user-friendly and pretty straightforward.

Cons

Top of mind room for improvement would be the Time Reports view. I hope when I archive reports, it won’t appear on the sidebar anymore. It just seems to cluttered seeing everything there.

What I’m doing is filtering but I hope there’s a fixed solution there.

Verified Reviewer
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5.0
Reviewed on 14/03/2024

Paymo works!

Very good. We have used a far more expensive program with far less results.

Pros

The simple nature and uncomplicated user experience means the team are more likely to use it effectively

Cons

Report is good but hope to create dashboards soon

Verified Reviewer
  • Industry: Graphic Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 18/03/2024

Good Service, Good Support, Great Pricing

Easy, Quick to use, remains cost effective

Pros

Quick Support response, always courteous.

Cons

Sometimes I can't find what I need and have to ask support

Alternatives Considered

Harvest

Reasons for Switching to Paymo

Ease of use, Good Support, integrates with my payment gateways
Lee
Lee
  • Industry: Design
  • Company size: Self Employed
  • Used Monthly for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5.0
Reviewed on 22/03/2024

Great tool for small business

It's been a seamless and easy to use experience with no major hassles.

Pros

I like that Paymo has everything included without the need to purchase another bit of software.

Cons

I would have liked contract management included.

Alternatives Considered

Wave

Reasons for Choosing Paymo

I wanted an independent app not connected to any big business.

Switched From

Zoho Desk
Barbara
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 12/03/2024

It works for what we want with it

We use it for hour tracking, registration and invoices, and for that, it works well. We don't need a separate manual because the UI is self-explanatory, which is really nice.

Pros

- Ease of setting it up
- Ease of making new projects
- How flexible the time report options are

Cons

- Invoice generation is quite slow sometimes
- It's not easy to add time entries from multiple projects on 1 invoice
- It isn't easy to remind customers of outstanding invoices manually
- Sometimes the totals in the table views aren't correct due to lazy loading the results

Alternatives Considered

HoorayHR

Reasons for Switching to Paymo

More features, at the time Paymo was more advanced than Moneybird
Riin
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 27/03/2024

Project management, social media management, estimate management - all with Paymo!

My main job is creating websites for my customers. I use Paymo to track projects, send offers etc. I also have an e-commerce site, and I use Paymo for marketing activities planning - like what end when to post and when to send e-mails.

Pros

Easy to set up, easy to continue using. a favorite feature is that I can make my project templates, offer templates etc. Customizable templates save me lot of time and makes my small company look professional. I like sync possibilities with Google calendar.

Cons

I would like to have labeling system fro task.

Response from Paymo

Hi Riin,

Thank you for the feedback, we appreciate it! Regarding labeling, wouldn't the kanban board view work? If you have questions, please don't hesitate to get in touch with us through the in-app chat.

Replied 28/03/2024
Michael
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 28/03/2024

A good tool that gets the job done.

Not good, not bad. It does what it’s supposed to do with little fuss. Could be better for the price, but is adequate, and after 10 years of using it, it’s just comfortable.

Pros

Fairly straight forward interface, customer support is helpful, but with some delay.

Cons

Some bugs after app update that have not been worked out - new releases do not always work well with Safari - a bit costly for what it is - desktop app is severely outdated, very low resolution (blurry) on modern high resolution monitors - new desktop app needs to be developed - no ability to view, create or edit invoices, estimates, projects or client info in the IOS mobile app. The IOS mobile app is only useful for time keeping, which is pretty much useless.

Christian
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 27/03/2024

Easy yet powerful project management software

We did a comprehensive review of project planning and management software available on the market for our needs as a small business consultancy and Paymo came up as the most comprehensive feature-set at a very reasonable price. In addition the firm and development team are European, very strong and responsive.

Pros

Easy to setup and use. We've developed models based on various project types and Paymo made its way into our daily routine.

Cons

The only feature missing for us as a small business consultancy is the ability to customize a viewing feature of a project plan and progress for various roles outside the delivery team. I'm confident though that the product team will build it.

Dejan
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5.0
Reviewed on 14/03/2024

Almost tailor made for my needs

Overly positive, I’ve been researching for a tool long and wide and tried 20+ options. This one was the closest to perfection for me.

Pros

The ease of tracking the work, employees time, billables and efforts.
Extremely well presented clients timesheets and work with shareable links.

Cons

There is space for improvement on tasks, and discussion tab feels like it can be upgraded with documentation and notes input options.
There is a bit of improvement for task workflows for my liking.

Alternatives Considered

monday.com and ClickUp

Reasons for Choosing Paymo

It’s vastly overall more complete product

Switched From

Trello
Joanna
  • Industry: Law Practice
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 20/03/2024

Paymo is my best friend

Paymo allows me to stay on track, plan my time and tasks accordingly to their importance and priority. My firm has been using it for several years and it's great tool.

Pros

It helps me to plan my day and schedule my tasks. it allows my to track time spent on different projects by my and my team and therefore to assign work to different team members more effectively.

Cons

That I cannot plan the tasks in real time (the calendar like feature) or that after assigning time to a certain task the day is not planned by Paymo.

Rachael
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
3
Ease of Use
4
Customer Support
4

4.0
Reviewed on 27/03/2024

Good, could be better.

It's fine, it's the best out of all the products we've tried. It's not quite nuanced enough to allow for the most customization.

Pros

Dragging and dropping time and slots into the weekly timesheet manager is very easy to use, color coded time slots are nice.

Cons

Many small functionalities with the task tracking lacks my needs. But requests to change those aspects have gone unanswered.

Gidon
Gidon
  • Industry: Design
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 20/03/2024

The best time tracking and project management tool

For me it was a game changer, once I started working with Paymo.
Today it's one of my most important business tools.

Pros

Using this excellent time tracking suite changed the way I manage my business.
It's been more than 10 years of understanding the big picture, charging the clients accordingly, having my own database of project durations and scope.

Cons

I wish I could customize more dashboard settings, though what's there is quite good

Mitch
Mitch
  • Industry: Architecture & Planning
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3

5.0
Reviewed on 26/03/2024

Paymo has been very slick so far

It has been very good. I have been very glad to have found Paymo!

Pros

Great time tracking and project management for professionals.

Cons

Would prefer if it could be set to send invoices to customers fro. Company email address. Also, i wish there was a way to back it up daily in case something were to get deleted by accident.

Florian
  • Industry: Graphic Design
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

4.0
Reviewed on 15/03/2024

Our Agency-Backbone

A good piece of software that keeps on getting better and better with a very quick and friendly support.

Pros

Many useful features: Paymo supports all of our workflows with ease.

Cons

Downtimes during working hours, sometimes the paymo interface is slow. I would like to have templates for tasks.

Response from Paymo

Hi Florian,

Thank you for your feedback, we appreciate it. We're constantly working on improving the speed and user experience. Please note that you can use project templates and also duplicate your tasks if needed. For more details, please contact our support team.

Replied 18/03/2024
Verified Reviewer
  • Industry: Internet
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
5

4.0
Reviewed on 13/03/2024

Powerful tool

Very powerful tool and the custom support is very reactive

Pros

Time and project management
Tasks and sub tasks are very useful

Cons

Timesheet by 15mn/30mn
We are working with 20mn/40mn I our Internal process

Oliver
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5.0
Reviewed on 27/03/2024

Very good time tracking app

Overall, I find Paymo Track to be very good at tracking time, and do not find that a lot of AI time trackers work as well.

Pros

I really like the Paymo Track time management tool which can sync with my desktop apps. The small widget allows me to track time while also having other work on the screen at the same time. Being able to have a way of tracking time which isn't on another browser tab is invaluable to me.

Cons

I find the way Paymo Track clumps together some of my tasks on the timeline view hard to use. I often have to switch tasks quite regularly due to the nature of my work so this makes it a bit harder sometimes for me to allocate my time to the appropriate client.

Quintus
  • Industry: Architecture & Planning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0

4.0
Reviewed on 27/03/2024

Efficient Software for Project Management

Pros

The interface of paymo is user-friendly and easy to operate. It allows you to monitor your budget time of the project specifically. On top of that, you can review your work efficiency with full time sheet record.

Cons

Sometime the website is abit lag. For example, the project/task is selected wrongly due to lag/delay problem on website. However, I am not sure if this due to script issue or office network issue.

Response from Paymo

Hi Quintus,

Thank you for the feedback, we appreciate it. If you're still having issues with the app, please try a differ network, for example a mobile hotspot and see if it still behaves the same. Also you can reach our support team to help you figure out why it's behaving like this.

Replied 29/03/2024
Alexander
  • Industry: Arts & Crafts
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 31/03/2024

Excellent tool

Pros

I love the project planning feature. Very easy to use, it has everything I need to set up projects, estimate the hours of every task and track the actual hours of completion. The reporting feature is also excellent and can be adjusted to my needs. The desktop and mobile apps are also quite useful.

Cons

I can't really find anything I didn't like about Paymo.

Verified Reviewer
  • Industry: Design
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
5

4.0
Reviewed on 28/03/2024

Good tool for the job

Pros

Easy, scalable, has a good pace in implementing new feature, good support

Cons

It's mora task/time manager. No specific features for project management

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