About Workamajig

Workamajig is a cloud-based HTML5 project management solution designed for creative ad agencies and in-house advertising teams of all sizes. Key features include opportunity tracking, project management, time tracking, resource management and complete finance and accounting. Workamajig enables users to create project tasks, assign them to people and collaborate on these tasks from a single message portal. The creative management functionality of the solution allows users to create project schedules, manage freelancers and track time spent on each project with the help of automated timesheets. Workamajig also features resource management, which allows users to plan and execute their marketing schedules and monitor all the ongoing projects from a single portal. This product helps creative agencies manage all the aspects of their businesses starting from finance management and revenue forecasting, scaling all the way up to customized management reporting and profitability assessment. Available on per user per month subscription, it offers support via phone and email.
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Workamajig pricing

Workamajig does not have a free version. Workamajig paid version starts at US$38.00/month.

Starting Price:
US$38.00/month See pricing details
Pricing Details:
The more users, the lower the price per user. For agencies: Entry Level: $50/month per user (5 users) Agencies: $38/month per user (10 users) Mid-Sized Agencies: $34/month per user (50 users) Larger Agencies: $32/month per user (100 users or more) For in-house teams: Entry Level: $50/month per user (5 users) Small Department: $38/month per user (10 users) Mid-Sized Department: $34/month per user (50 users) Enterprise: $32/month per user (100 users or more) View Pricing Plans
Free Version:
No
Free trial:
N/A

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Workamajig Reviews

Feature rating

Value for Money
3.6
Functionality
3.7
Ease of Use
3.3
Customer Support
3.9
5 reviews of 292 View all reviews
Rachel D.
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 29/10/2018

14+ years using WMJ

From dealing with customer service to upgrades to the software over the years the overall experience has been exceptional. I work on the Finance side but whats wonderful that it doesn't matter which piece of the software you go in to, the layout and functionalities throughout are consistent. In a small office under 20 sometimes people only touch parts of the software or their roles cross, the customization that WMJ offers to be able to handle the crossover in security and viewing ability makes this feasible.

Being able to leverage the ability to look at financials by client/campaign/project and then report on efficiency and profitability is important to our management​ team.

Pros

The ability to integrate our CRM, time tracking, project management​, and accounting to leverage the ability to look at our leading and lagging KPIs to be profitable.

Cons

The variety of offering the software can do is massive. Deciding in our office whats a priority to run as efficiently as possible can be challenging. For example, there is WIP in the software but because of our size its the right fit for us.

Response from Workamajig

Hi Rachel,

Thank you for taking the time to review Workamajig. It's great to hear from someone who's been with us for so long, benefitting from the very features we've spent years developing!

As always, please feel free to reach out to [email protected] with any questions, comments or suggestions.

Regards,
Hannah
Team WMJ [: ]

Replied 16/11/2018
Gwen S.
  • Industry: Marketing & Advertising
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
5

4
Reviewed on 6/05/2021

We call it Jiggy!!

The software is consistent, our team loved the UI and it was relatively easy to implement because the customer success team was so hands on.

Pros

This is our 4th attempt at finding the right software to manage our agency, projects and tasks. Jiggy is here to stay!

Cons

The true PM side of this solution is not MS Project (but that is not necessarily a bad thing). We have made it work for our agency and are happy with the results.

Alternatives Considered

monday.com and Wrike

Reasons for Choosing Workamajig

There were concerns in the organization that the UI was not modern or intuitive. As the adminstrator and a user, I was happy with the product but you can't force something on a large team and have good adoption rates.

Switched From

eSilentPARTNER

Reasons for Switching to Workamajig

Great customer success team. Like the UI. Good value.
Dan C.
  • Industry: Broadcast Media
  • Company size: 201-500 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
3
Customer Support
4

3
Reviewed on 13/01/2020

A dense, useful, but often unituitive task management platform

As an end-user, Workamajig was helpful once I overcame the long process of learning the system. The system worked for a long time in helping manage complex tasks, budgets, etc, but we ultimately are transition for something more MEDIA friendly.

Pros

In the complex world of task management for video production, Workamajig fielded many of the needs we threw at it, to varying degrees of success.
Fairly customizable, with a ability to create custom and interdependent forms
When they upgraded to Platinum a few years ago (from Classic) the interface improved its usability.
Notifications settings were easy, and program didn't default to an overwhelming amount of email.

Cons

A fairly steep learning curve.
The interface is very text heavy.
Tracking the progress of tasks was often difficult, without intuitive features like status bars, etc.
No simple and effective way (in our video environment) to store and display media, generate proofs, etc.
Search functions didn't live update, making navigating backlogs more cumbersome.

Emily G.
  • Industry: Environmental Services
  • Company size: 51-200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5
Reviewed on 6/04/2022

Project Management Made Easy

Pros

We used this platform for a marketing agency, where we dealt with multiple different clients and different types of projects. This software was perfect for managing time sheets, time put to projects, working on a project with multiple departments within the agency, and keeping all the financial details easy to find and work on. I highly recommend this software.

Cons

Sometimes there were glitches with building schedules and not getting the notifications sent out properly to notify people when the project was on their plate. This was a bug that would be great to fix.

Shelley (.
  • Industry: Marketing & Advertising
  • Company size: 2-10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
5

4
Reviewed on 26/10/2018

Great Project Management & CRM Software for Mid-Sized Agencies

Overall I really like this software and would highly recommend it to any small to mid-sized agency that needs help to organize their project flow, tracking, client and vendor communications/task tracking/follow up and A/R or A/P.

Pros

Workamajig helps our brand management agency track all necessary project information in one central location. Everything can be documented, from tasks to meetings, time entry, creative briefs, project proofs, PO's and invoicing. It is fairly easy to use. Also it is great for looking up projects from the past and creating new dockets based on the structure of past projects.

Because Workamajig is web-based it provides a very user-friendly interface for team members no matter where they are located.

Project home pages can be customized by each user, so they can show or hide a dashboard that features what is most important to them based on their role or how they work. Access rights and privileges are easy to assign as well.

Cons

It can take a while for new users to get used to where everything is accessed as far as entry points for critical information or reports that you can pull. The user interface can be a bit confusing for project income forecasting - for example having to open more than one area of the project to enter Accounting information and billing dates, as well as checking off - "Include in Forecast" at the estimate stage. There are also many ways to achieve the same goal but it can be more confusing than helpful for some - I think there could be some simplification of steps needed for setting up things like project sales forecasts.

Response from Workamajig

Hi Shelly,

Thank you for sharing!
I'm glad to hear that your team is gaining value from having everything detailed in Workamajig.

I'd like to do what I can to make your experience even better. We do have different options available for revenue forecasting, as flexibility is necessary to cover the various needs in this area. Ex: fixed fee vs. time and materials, and the ability to create different versions of estimates on a single project, and decide which should be a part of the revenue forecast.

We'd love to hear your thoughts on how we can simplify this, while providing the same flexibility - please let us know at [email protected]

Looking forward to hearing from you :)

Regards,
Hannah
Team WMJ [: ]

Replied 20/11/2018

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