---
description: Review of Substrata Q Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: Substrata Q | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Sales Engagement Platforms](/directory/4071/sales-engagement/software) > [Substrata Q](/software/245729/substrata-scip)

# Substrata Q

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> Emotions, attitudes and perceptions of social status play a tremendous role in the world of business dealmaking, negotiation and sales.&#10;&#10;Substrata Q is an email genius for dealmakers and sales professionals. It uses social signal processing AI to deeply analyze sales conversations in emails - read between the lines - and infer true meaning. &#10;&#10;Q provides real-time data-driven suggestions on how to respond to every email in a way that will maximize your chances of winning the deal. &#10;&#10;Its Performance Q  feature allows you to study your own communication patterns and improve your overall performance as a dealmaker.
> 
> Verdict: Rated **4.9/5** by 166 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 166 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.9/5 | Based on overall reviews |
| Features | 4.9/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Substrata Technologies

## Commercial Context

- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: 50
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Germany, Ireland, Israel, Netherlands, New Zealand, South Africa, Spain, United Kingdom, United States

## Features

- API
- Access Controls/Permissions
- Activity Tracking
- CRM
- Contact Database
- Contact Management
- Conversation Intelligence
- Dashboard
- Deal Management
- Email Management
- For Sales Teams/Organizations
- Onboarding
- Opportunity Management
- Performance Management
- Performance Metrics
- Pipeline Management
- Real-Time Data
- Real-Time Updates
- Recommendations
- Reporting & Statistics

## Integrations (20 total)

- Bitrix24
- ClickUp
- Dynamics 365
- Freshsales
- Gmail
- Google Chrome
- Google Workspace
- HubSpot CRM
- HubSpot Sales Hub
- Microsoft Outlook
- NetSuite
- Nimble
- Pipedrive
- Salesflare
- Salesforce Revenue Cloud

... and 5 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Sales Engagement Platforms](https://www.softwareadvice.co.nz/directory/4071/sales-engagement/software)

## Related Categories

- [Sales Engagement Platforms](https://www.softwareadvice.co.nz/directory/4071/sales-engagement/software)
- [Sales Enablement Software](https://www.softwareadvice.co.nz/directory/595/sales-enablement/software)
- [Sales Forecasting Software](https://www.softwareadvice.co.nz/directory/4678/sales-forecasting/software)
- [Sales Coaching Software](https://www.softwareadvice.co.nz/directory/4369/sales-coaching/software)
- [Inside Sales Software](https://www.softwareadvice.co.nz/directory/3602/inside-sales/software)

## Alternatives

1. [Vena](https://www.softwareadvice.co.nz/software/84108/vena) — 4.5/5 (139 reviews)
2. [Advantage Incentive Compensation Management](https://www.softwareadvice.co.nz/software/530386/Advantage-Incentive-Automation) — 4.9/5 (37 reviews)
3. [Zoho CRM](https://www.softwareadvice.co.nz/software/392464/zoho-crm) — 4.3/5 (6977 reviews)
4. [GlassHive](https://www.softwareadvice.co.nz/software/355500/glasshive) — 4.7/5 (103 reviews)
5. [Pipedrive](https://www.softwareadvice.co.nz/software/321306/pipedrive) — 4.5/5 (3055 reviews)

## Reviews

### "Smarter Daily Communication" — 5.0/5

> **Jennefer** | *12 December 2025* | Education Management | Recommendation rating: 10.0/10
> 
> **Pros**: Substrata makes it easier to understand the emotional direction of a conversation. It shows subtle cues that help me adjust my tone and timing without guessing. The insights are clear, steady, and useful in real time. It keeps discussions smoother and helps me stay aware of where the other person is mentally and emotionally.
> 
> **Cons**: Some parts of the platform feeling a bit slow and a few features taking time to get fully comfortable with.
> 
> Substrata gives me more clarity in every conversation and helps me communicate with more confidence.

-----

### "A tool helpful in sharpening legal voice." — 4.0/5

> **Aditi** | *9 December 2025* | Legal Services | Recommendation rating: 9.0/10
> 
> **Pros**: Substrata Q is very helpful for me it improves clarity and professionalism. It helps to handle sensitive and delicate things with clients and professors during internships. The program is very easy to use and offers good value for money as I'm using it regularly for negotiations and drafting messages. Its interface is very easy to understand and the features are improved through regular updates.
> 
> **Cons**: Sometimes it is overly formal which does not match with legal conversations that are emotional and unpredictable. Customer support is also very slow and is not as responsive as it should be.
> 
> Substrata Q is a very helpful tool for me for enhancing communication and negotiations skills especially in dealing with formal and high pressure situations. It's simple interface and recommendations makes it a good platform for me. Improvement in customer support will make it perfect.

-----

### "Prepare well talk to buyers" — 5.0/5

> **Jhenel** | *7 June 2025* | Events Services | Recommendation rating: 2.0/10
> 
> **Pros**: Substrata helps me notice small signs that a deal may not be going well. It gives quick advise on how to write better emails. The way it looks at behavior feels useful and not just guesswork.
> 
> **Cons**: At first, it took me a little while to understand how everything works, but once I got the hang of it, the experience became much smoother and more enjoyable. The interface is user-friendly, though a bit more guidance or tutorials could help new users get started faster. I’m hopeful that they’ll continue to improve the platform by adding more tools and features in the near future. Expanding the toolset would make it even more versatile and valuable for a wider range of tasks. Overall, it’s been a good experience so far, with room for exciting future updates.
> 
> It’s a quiet but smart tool. It detects unsaid words in my conversation and offers very comprehensive analysis to move forward. Best thing about substrata is AI features which can assist in closing the pipelines earlier while remaining at an upper edge

-----

### "Clear signals" — 5.0/5

> **Mary Rose** | *5 April 2026* | Accounting | Recommendation rating: 10.0/10
> 
> **Pros**: You start picking up on things you would normally miss, like small tone changes or delayed interest, and it just makes conversations easier to read without overthinking.
> 
> **Cons**: Nothing major so far, some users reported a slightly steeper initial learning curve. Everything feels quite straightforward once you get used to it.
> 
> Takes away the guesswork from replies and follow-ups, so conversations feel more controlled and less hit or miss.

-----

### "Best for automation and boosting sales\!" — 4.0/5

> **Diya** | *1 February 2026* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: Its the best platform for managing sales and communcation with clients specially when you belong outside the marketing field. The dashboard is very user friendly, and automates workflow very organically and smoothly so it does'nt seem as if you are being controlled by a bot.
> 
> **Cons**: As for now in my experience, if I look back there is hardly any flaw that noticed. Only the generative ai could be more organic in its approach.
> 
> Its a go to platfrom in case you want to boost your sales. My team and I have worked with and without substrata and we know for sure what difference it makes to your client communication and sales. Its interface is so smooth, it just gets what your client is looking for and automates the sales part. The suggestions seem completely organic and thoughtful and helps in focusing on building software as per client needs.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/245729/substrata-scip)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/sales-performance-management/substrata-scip-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/245729/substrata-scip> |
| en-GB | <https://www.softwareadvice.co.uk/software/245729/substrata-scip> |
| en-IE | <https://www.softwareadvice.ie/software/245729/substrata-scip> |
| en-NZ | <https://www.softwareadvice.co.nz/software/245729/substrata-scip> |

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