About ETAP

ETAP is an energy, power and distribution management solution designed to help businesses in manufacturing, mining, fossil fuel generation, transportation and other industries predict system behavior, schedule electrical transactions, manage, control, visualize, optimize and automate utility distribution networks, among other processes. Key features of ETAP include asset management, personnel training, reporting and load forecasting. Administrators can receive alerts or warnings about status changes, operating conditions, network abnormalities, equipment ratings, system failures and other defined categories based on region, zone and area via email and SMS. Additionally, engineers, operators and managers can design, build, operate and maintain power systems across multiple stages of the electrical installation lifecycle. ETAP streamlines several industrial processes related to outage management, energy tracking, asset performance monitoring, what-if analysis and more. Pricing is available on request and support is extended via phone, video tutorials, documentation and other online measures.
ETAP Software - ETAP cable editor
ETAP Software - ETAP edit mode
ETAP Software - ETAP interactive protection and coordination studies
ETAP video
ETAP Software - ETAP cable editor - thumbnail
ETAP Software - ETAP edit mode - thumbnail
ETAP Software - ETAP interactive protection and coordination studies - thumbnail

ETAP pricing

ETAP does not have a free version but does offer a free trial. ETAP paid version starts at US$1.00/year.

Starting Price:
US$1.00/year See pricing details
Free Version:
No
Free trial:
Yes

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ETAP Reviews

Overall rating

4.5
Write a Review!

Feature rating

Value for Money
4.2
Functionality
4.4
Ease of Use
4.2
Customer Support
4.3
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All ETAP Reviews

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82 reviews
Anny
Anny
  • Used Weekly for 2+ years
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
5

4.0
Reviewed on 23/05/2018

I have been using the etap for short circuit, load flows and especially coordination of...

Pros

It has a large number of electrical equipment libraries that facilitate simulations. It is extremely practical when using the Star module, since when running the shortcuts it shows in a real way how they cut the protection curves, in the same way it shows in a very dynamic way the performance of the protection equipment (relays, fuses, contactors) in order and time in order to efficiently diagnose a coordination, existing or proposed.

Cons

Given the existence of several libraries, many users could be carried away by the data that has predefined the software and would not be motivated to look for the real field information, I have made simulations with both information to compare and give very similar, but can arrive tend to trust the user in case there may be data that does not match reality.
I have had several complications when updating the versions, since once I have updated the document to a latest available version, it does not allow me to open it in a previous version.

Response from ETAP

Our modules come with an alert view which will flag the results if they are outside of a certain percentage. This value is set by you and would be a way to check if the results are off. Unfortunately you can only open older projects in newer versions. This is because the library and sql database changes per release.

Replied 23/09/2019
Radha Krishna
  • Industry: Oil & Energy
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 21/09/2019

ETAP Software for Electrical Engineers

I am working with Arc Flash Hazard Study to generate Arc Flash labels. Hence need to use Short-circuit, Protection co-ordination study software's as well.
I am very much impressed with the software builder keeping in mind the user flexibility and moreover libraries its tested and provides users on Electrical components like relays, breakers etc.,

Pros

User friendly, flexibility to open. Abundant library files for each electrical components like relays, circuit breakers, etc., Running the program and easy understanding of the analysis at the finger tip of the user

Cons

Hardlock dongle makes it difficult to enter the power plant in Middle east, instead it should have be software controlled dongle. In Middle east Power plants controlled by Military team it is not allowed to enter USB or pendrive or any external harddrive devices. Hence request to look into the solution of Software opening with softlock key.

Even though some of Library files are available with ETAP team, it is not send as a whole package with the latest Software version, need to request the same through the ticket.

When Arc Flash is running it takes couple of mins to come back to normal screen. Instead an progress bar display will help user to understand the estimated time to complete calculation.

Alternatives Considered

AutoCAD Architecture

Reasons for Switching to ETAP

ETAP provides comprehensive solutions for any analysis requirement in the electrical world. Its one stop shop for electrical engineers. Other competitors does not provide this. Mumbai ETAP support team is very good in resolving the tickets, especially Asavari & Uttam. Many thanks to these to personnel.

Response from ETAP

Thank you for your great review and feedback. contact our local ETAP office to inquire about our soft key which is now available for installation without USB key. Also, the latest ETAP release has improved performance, but you may want to check our system requirements to make sure you get the best performance from ETAP. https://etap.com/software/sales/system-requirements

Replied 26/09/2019
Jim
  • Industry: Nonprofit Organisation Management
  • Company size: 5,001–10,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
1
Customer Support
3

3.0
Reviewed on 23/09/2019

Depends on what you are looking for in Power Systesm Software

Power Systems issues. Wow this "survey" is really a "one size fits none" bit of work isn't it.

Pros

Flexibility, but it comes with some sever downsides

Cons

The user interface, both in getting data in to the software, and getting useable results back out.

Response from ETAP

Thank you for your review and feedback. Please contact our 24/7 HelpDesk if you need assistance with any interface matters. We do have a very comprehensive data exchange module (DataX) that provides a wide range of import and export options and interfaces with third party software (https://etap.com/packages/data-exchange). We also offer our Data Exchange Service (https://etap.com/services/data-exchange-services) if you need assistance with one-off import/export or interface projects.

Replied 26/09/2019
Christopher
  • Industry: Utilities
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 14/09/2021

ETAP Review

It is an excellent package and its my right hand. I could not do my jobs without it.
Also thanks for the outstanding tech help!!!

Pros

I can make a model very quickly and run cases as fast as can design them. Allows for quick answers to customer/management questions.

Cons

Having dongle identification trouble. I have to reset License Manager EVERY time. The regular start cannot see it. Run LM and then I run ETAP. Printing setup could be easier to use.
Having trouble with printing output not changing. I have a ticket open now on it.
Would to turn off data from certain buses and lines. I do not need to see all when it turn it on in the display options. Just certain buses. It muddies the screen.
TCC could be easier to use.

Response from ETAP

Thank you for your great feedback. I am sure our Tech Support will come up with an answer to the issues you ran into.

Replied 15/09/2021
Verified Reviewer
  • Industry: Oil & Energy
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5.0
Reviewed on 12/05/2020

User-friendly Electrical Modelling

Etap is very useful for an electrical engineer, and is fantastic to model electrical systems. It allows you to complete many different types of studies, from load flow to arc flash, grounding, and many more. Certain modules are sold separately, such as the harmonic study and motor starting modules, which is fine, but can get expensive if you need all of them, but only sporadicly. Customer support has been pretty good, they will assist you when you have technical questions on how to model certain things, or if the library does not have a specific model of breaker, for example.

Pros

- Etap has a wide variety of equipment that can be connected
- The help function is very well put together, for every single user interface window
- Highly customizable for reporting

Cons

- Sometimes difficult to print a Single Line Diagram as intended
- VFDs typical show overloaded, even if the rating of the drive matches the motor, and that issue has not been resolved, as far as I know, even if it was pointed out several years ago
- Training from etap is a must to use the software properly, especially the case scenario options

Response from ETAP

Thank you for your review. Our latest release ETAP 20 has an abundance of new features and enhancements. Please feel free to contact our 20/7 HelpDesk to assist you with any of the questions you may have. https://etap.com/support

Replied 8/07/2020
Verified Reviewer
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
3

4.0
Reviewed on 26/05/2021

ETAP Arc Flash Analysis, Coordination Study and Short Circuit Analysis Review

Overall the experience is good.
The user interface is straightforward and doesn't require a big learning curve to get started.

Pros

The product is easy to use. The diagram can be easily created with multiple networks as well.
Once the network is created, we can carry out a short circuit analysis with a single click.
The report feature allows the export of results in multiple formats (pdfs/excel/word etc).
Can create a copy of the base case, with proposed or amended case results can be easily compared.
Faults can be easily simulated, and thus coordination curves can be easily generated.

Cons

Limitation of the number of buses. If bus sizes go around 300 buses, the network takes a bit longer to run the analysis.
The installation process is not simple with matching the key and license. Required help from IT department to get it on my computer.
Faults can be inserted however, not of a specific value (overvoltage conditions not possible), only high currents (Short circuit 3PH, 1PH) can be simulated.

Response from ETAP

Thank you for your review and positive feedback. ETAP is improving it's performance with every release. The ETAP 20 Series is showing considerable performance improvements over previous releases. Please go to our Help Center and download the latest ETAP release.

Replied 14/07/2021
Verified Reviewer
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4.0
Reviewed on 19/07/2022

Indeed a good software for Electrical Analysis

It's great ! Overall it is a decent software to carry out some research and even real time approaches.

Pros

Easy to use, you just have to drag and drop the bus bars/ circuit breakers from the column to the drawing page. Major settings are done automatically (by default), and you also have the option of selecting different models of various companies.

Cons

Some of the features are missing. For example STATCOM was missing in all the prior versions.

Response from ETAP

Thank you for your positive feedback. STATCOM is available in the last few releases of ETAP. Please refer to our solution catalog or web site for more information.

Replied 9/08/2022
Verified Reviewer
  • Industry: Oil & Energy
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 14/11/2020

It's user friendly.

Various tutorials, examples and helps are existed online.

Pros

It can be used in power system stability analysis.

Cons

defining standard between ANSI/IEC and measurement SI/English metric

Response from ETAP

Thank you for your review and your feedback

Replied 14/07/2021
Verified Reviewer
  • Industry: Mining & Metals
  • Company size: 1,001–5,000 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

5.0
Reviewed on 12/09/2019

Etap Power System Review

The software has helped us for many simulations such as Arc Flash, Load Flow, Motor Acceleration and short circuit

Pros

The software has a very good user-friendly ability. Also, the simulation is well done and the report well compiled.

Cons

The language barrier is sometimes an issue. For instance, in DRC we speak french and thus if the software can be in french also will help other users as well

Response from ETAP

Thank you for your time to write a review. Please note that ETAP is available in multiple languages, including French since release 16.0.
ETAP 19.0.1 is our latest full language release with languages in French, Spanish, Portuguese, Korean, Chinese, Japanese and Russian. Many report are vailable in additional languages.

Replied 23/09/2019
Verified Reviewer
  • Industry: Utilities
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 14/09/2021

Great Software for Electrical Engineers

Grounding studies, Arc Flas Studies, SC and protection coordination studies, Cable Pulls, Line Impedance calculations,

Pros

Ease of use, user friendly, lot of tools for various studies

Cons

ETAP needs to invest in better libraries and ensure that they are getting updated faster than they are doing currently.

Response from ETAP

Thank you for your positive feedback. Our Engineering Library team is continuously adding and updating our library with every release. You can also contact our technical support at [email protected] to request any missing libraries.

Replied 23/09/2021
Danny
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 201–500 Employees
  • Used for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 13/09/2019

The best overall

Pros

The 3-D Database is a base feature compared to CYME and SKM Powertools to manage scenarios.

Cons

Harmonic parameters for the utility have some limitations. I didn't find a way to set "lieux d'impédance" given by the utilty or his harmonic contribution for each harmonice frequence.

Response from ETAP

Thank you for your great feedback & review. Please contact our 24/7 HelpDesk to request assistance with this matter. We take customer feedback into account whenever possible to improve ETAP software. Opening a ticket in HelpDesk will escalate this issue to our R&D team if our support engineers can't find a solution to your problem.

Replied 25/09/2019
Troy
  • Industry: Oil & Energy
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 20/09/2019

ETAP Review

Overall, ETAP is our go to software for Arc Flash Risk Assessment and makes it very easy for us to analyze and report on projects.

Pros

What i like about the software is that it is easy to use and update. We started using the ETAPApp so that field data collection is much faster and more efficient. Great addition to the software.

Cons

Large projects typically take a long time to run. We currently have a 4,200 bus model that takes more than 5 hours to analyze for Arc Flash

Response from ETAP

Thank you for your feedback. Please contact our HelpDesk engineers and inquire about hardware specifications to speed up your calculations.

Replied 23/09/2019
James (Jim)
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

4.0
Reviewed on 17/09/2019

ETAP Evaluation

ETAP is great software. However, I feel some features are released before they’re ready and the user ends up doing R&D

Pros

Very technical; very inclusive with options

Cons

Written help features need greatly improved. Need more technical explanation of features available. Need more technical webinars to define modules

Response from ETAP

Thank you for your feedback. We are working constantly to update our product documentation and training materials. Feel free to contact our Golf Coast office in Houston for assistance and training opportunities. You can also contact our HelpDesk 24/7 with any product questions or help with a project. Sign up for our next webinar in October.

Replied 25/09/2019
Jack
  • Industry: Oil & Energy
  • Company size: 10,000+ Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Features
2
Ease of Use
2
Customer Support
4

5.0
Reviewed on 24/09/2019

Sometimes too complicated to use.

We are doing power modelling for projects

Pros

It is a great software. The final output product is very good.

Cons

1. It is hard to use. It is hard to create a customized report and a customized border for the single lines. It's very hard to get our logo on the drawing let alone creating a general borer that could always be pulled up and the SLD would be inserted.
2. When we transfer files to customers, again it is not as easy as your competitor (Easy Power). Their software just save file and transfer. Your software you need to attach the library and ancillary files then transfer. Why is so hard.

Response from ETAP

Thank you for your review of ETAP software; we appreciate your feedback. Even though we are trying to make it as easy as possible to use ETAP, we also acknowledge the complexity of the software. To help our users we offer 24/7 support via HelpDesk, offer comprehensive hands-on workshops and, provide a large variety of tutorials and webinars on our website.

Replied 8/10/2019
Myat
  • Industry: Logistics & Supply Chain
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 14/09/2021

Excellnet software for electrical design

Excellent software to use for electrical study

Pros

breaker coorination, arc flash, short circuit and load flow analysis

Cons

If ETAP can add in more features like DC features to the standard features that will be great.

Response from ETAP

Thank you for your positive feedback and your suggestions. ETAP is continuously enhancing its existing features and adds many new features with every release, including for DC power studies and design.

Replied 15/09/2021
David
  • Industry: Environmental Services
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 20/09/2019

David Levi with using ETAP Fifteen years

With ETAP I always optimize calculated electrical system with Optimum electrical equipment and minimal cost

Pros

Software is very ease too use. You could modeled simple electrical system ( distribution system, transmission system and Generating system with supply to system.
The study provide stability during normal operation as well transient.
I have used ETAP in my electric calculation and after geting result I could write proper specification and be fully confident that I provide the best offer to costumer.

Cons

ETAP Software is very easy to use and provide true results.

Response from ETAP

Thank you for your feedback and review of ETAP software

Replied 23/09/2019
David
  • Industry: Oil & Energy
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
5

4.0
Reviewed on 25/09/2019

Versatility

We are solving power system design and protection studies including arc flash with ETAP. We benefit in being able to do the studies in-house.

Pros

The software with its various modules is sufficiently versatile to cope with all of our applications. ETAP is regularly updated with new features and to the latest standards. Files can be exported in the format of some other softwares where our client requires such different software inputs. One day we would like to do a project using ETAP live.

Cons

Adding circuit breakers and protection relays to the library takes time.

Response from ETAP

Thank you for your review and feedback. You can contact our 24/7 HelpDesk to assist with adding new breaker and relay libraries. You can also contact our local ETAP representative to assist. We hope that you will have a project to use ETAP Real-Time in the future. we have many customers who use ETAP as the Digital Twin to their live operations. A good place to get the latest info about ETAP and it's application in the industry is the ETAP Global Conference & Expo https://etap.com/events/user-conference

Replied 10/10/2019
Juan
  • Industry: Oil & Energy
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 15/01/2020

ETAP Review

My overall experience is really good. ETAP offers seminars and their help support is quite responsive.

Pros

The software is quite simple to use and ETAP keeps improving the interface. ETAP really listens to its costumers and makes lots of changes for the next upgrade.

Cons

There are lots of modules that you can buy instead of making a bundle with all of the capabilities.

Response from ETAP

Thank you for your review and feedback. I are always considering our customers suggestions in order to enhance ETAP Software and customer experience.

Replied 14/04/2020
Joshua
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 19/09/2019

Excellent Power System Protection and Grading Package

Excellent Power System Protection and Grading Package
EATP’s Automated Grading (Star Auto Protection and Coordination) is valuable in automatic identification and assessment of system protection and coordination / selectivity built on solid design criteria and industry guiding principles.

Pros

Power System Protection and Grading Package Advantages:
-Greatly cuts out many hours of modelling and simulation
-Speedily generates Time Current Characteristic (TCC) curves from the automated path of protection
-The system is standardized on industry rules and guidelines for system protection & coordination
-Great product for real projects as well as a great learning tool for young professionals

Cons

Having encountered ETAP Software as a user and a technical support personnel, I fail to come up with legitimate complains on the software. The sky is the limit.

Response from ETAP

Thanks you for your feedback. We hope you will continue to enjoy working with ETAP software

Replied 23/09/2019
Rebecca
  • Industry: Renewables & Environment
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

4.0
Reviewed on 20/09/2021

ETAP Review

We use ETAP for modelling power systems to check overload on cables, we also mainly use it to evaluate short circuit and find values for the short circuit contribution as is required by DNOs during applications for new generation

Pros

It is easy to pick up most of the features, has good displays of information in real time and in report form. Flags issues visually with red so can quickly identify where the system is facing an overload

Cons

Sometimes it is unclear what error is stopping the simulation running, The same diagram sometimes will work and sometimes throws and error and not always clear what it is that is changing between iterations

Daniel
Daniel
  • Industry: Mechanical or Industrial Engineering
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 20/09/2019

Etap is a great software

Pros

Architecture of the software, mainly in assembly one line diagrams and alter create scenarios to simulate the system.
Reports and labels in portuguese is perfect to deliver to our costumers.

Cons

Lack of more brasilian manufactory equipment like library of cables, relays and circuit-breakers

Response from ETAP

Thanks you for your feedback. Please contact our local ETAP office or ETAP support with a list of the equipment you like to have added our libraries.

Replied 23/09/2019
Guillaume
  • Industry: Utilities
  • Company size: 501–1,000 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
3

5.0
Reviewed on 23/09/2019

EMS review

Pros

report with crystal report, editable
Help guide
large protection library

Cons

multisource arc flash
High voltage arc flash (how to select the right method...)

Response from ETAP

Thank you for your review and feedback. Please take a look at our website https://etap.com/arcflash for more information about the different types of arc flash analysis and how and when to use the different types.Also feel free to contact our 24/7 HelpDesk or your local ETAP office.

Replied 26/09/2019
Asif
  • Industry: Utilities
  • Company size: 201–500 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
3
Features
5
Ease of Use
4
Customer Support
4

5.0
Reviewed on 15/09/2021

Good tool for simulation

Good experience

Pros

Easy to use and nice features. Easy to navigate.

Cons

I think its a good idea the add some video tutorial to slef train the first time users.

Response from ETAP

Hello Asif, thanks you for your positive feedback. We are have many tutorials and webinars on our web site to get started https://etap.com/resources. in addition we offer hundreds of workshops virtual and in-person worldwide. Please check out our training events at https://etap.com/events

Replied 22/11/2021
Naveen
  • Industry: Oil & Energy
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 18/09/2019

ETAP- an Electrical Engineering tool

I have a very nice experience with ETAP.I have been using this software from last 10-12 years.
It is a very user friendly software for Electrical Engineers.I must recommend it for every Electrical Engineer.

Pros

ETAP is a very user friendly software. It is very useful & helpful tool for every electrical engineer. High level Calculations can be done very precisely & with high level of accuracy.

Cons

Customisation of the ETAP library is least liked by me. ETAP Library should be more versatile.

Response from ETAP

Thank you for your feedback. Please contact one of our regional offices or our online HelpDesk. We would love to hear how we can help you with your libraries.

Replied 23/09/2019
NICHOLAS
  • Industry: Utilities
  • Company size: 51–200 Employees
  • Used Monthly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
3
Customer Support
4

5.0
Reviewed on 20/01/2020

ETAP review

Great product. Many tools available. Challenge to learn how to use them, however well worth it.

Pros

Model and analyze system coordination and protection.

Cons

Certain aspects of presenting results. For instance, other software options offer some easy to use presentation options that easily capture sections of the one line diagram next to the results. Another example is outputting revision differences in a complete report rather than one by one listing differences.

Response from ETAP

Thanks for your positive feedback. Please contact our support team or you local sales engineer to help you create the reports or output results you are looking for. There is a wide range of possibilities on how to approach this.

Replied 13/02/2020

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