--- description: Review of Orion Voice Platform Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Orion Voice Platform | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Internal Communication Software](/directory/4370/employee-communication-tools/software) > [Orion Voice Platform](/software/245422/orion-voice-platform) # Orion Voice Platform Canonical: https://www.softwareadvice.co.nz/software/245422/orion-voice-platform Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/245422/orion-voice-platform?page=2) > Orion Voice Platform is a communication solution that helps businesses of all sizes send emergency alerts, manage workplace inspections/audits and automate standard operating procedures. The push-to-talk module enables businesses to create multiple communication groups and send direct messages via a centralized platform. Orion Voice Platform comes with an emergency response tool, which utilizes 3D location technology to identify the precise location of staff members or assets. The dispatch console allows businesses to record/replay voice-messages and identify as well as analyze team processes \& operations. Additionally, administrators can utilize the command center module to onboard new resources and create numerous voice notifications on a unified platform. Orion Voice Platform facilitates integration with several third-party applications including Salesforce and Skype. It also provides Android and iOS mobile applications, allowing businesses to manage operations remotely. Pricing is available on request and support is extended via phone, email, documentation and other online measures. > > Verdict: Rated **4.5/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 14 Reviews | | Ease of Use | 4.5/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Orion Labs - **Location**: San Francisco, US - **Founded**: 2014 ## Commercial Context - **Pricing Details**: Contact Orion Labs for pricing details. - **Target Audience**: 11–50, 51–200, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, Andorra, Angola, Argentina, Armenia, Austria, Azerbaijan, Bahrain, Bangladesh, Belarus, Belgium, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, Brunei and 151 more ## Features - API - Activity/News Feed - Alerts/Escalation - Alerts/Notifications - Audio Calls - Chat/Messaging - Communication Management - Compliance Tracking - Configurable Workflow - Contact Management - Discussions/Forums - Dispatch Management - Email Alerts - Emergency Dispatch - Employee Communities - Employee Directory - Employee Management - Employee Onboarding - Employee Portal - Feedback Management ## Integrations (2 total) - IFTTT - Salesforce Sales Cloud ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - Chat ## Category - [Internal Communication Software](https://www.softwareadvice.co.nz/directory/4370/employee-communication-tools/software) ## Related Categories - [Internal Communication Software](https://www.softwareadvice.co.nz/directory/4370/employee-communication-tools/software) - [Digital Workplace Software](https://www.softwareadvice.co.nz/directory/4667/digital-workplace/software) - [Team Communication Software](https://www.softwareadvice.co.nz/directory/4594/team-communication/software) - [Collaboration Software](https://www.softwareadvice.co.nz/directory/4138/collaboration/software) - [Internal Communications Software](https://www.softwareadvice.co.nz/directory/4572/internal-communications/software) ## Alternatives 1. [Bitrix24](https://www.softwareadvice.co.nz/software/128326/bitrix24) — 4.2/5 (984 reviews) 2. [Slack](https://www.softwareadvice.co.nz/software/154669/slack) — 4.7/5 (24046 reviews) 3. [Blink](https://www.softwareadvice.co.nz/software/126757/blink) — 4.7/5 (131 reviews) 4. [Jostle](https://www.softwareadvice.co.nz/software/123145/jostle) — 4.4/5 (73 reviews) 5. [Beekeeper](https://www.softwareadvice.co.nz/software/82980/beekeeper) — 4.6/5 (80 reviews) ## Reviews ### "Promising product" — 4.0/5 > **Jessica** | *28 April 2020* | Computer Software | Recommendation rating: 7.0/10 > > **Pros**: Push to talk combadges are a fantastic way to stay in touch. I am considering rolling them out to all employees. They work very well in a stable wifi environment. > > **Cons**: They suffer a little on reliability when moving between networks/driving- especially when the phone picks up a stray open wifi with a password portal that fools the phone into thinking it has internet instead of staying on LTE. Some of that is outside their control, but it felt more could be done with some of the glitches we experienced. Tried to offer our environment testing to support but they were unresponsive. > > When it works, it's the best. When it's glitchy, it's 'fine' to annoying. ----- ### "Orion Review" — 4.0/5 > **Michelle** | *6 May 2020* | Medical Practice | Recommendation rating: 10.0/10 > > **Pros**: The software is easy to use and was smoothly integrated into our office as a communication system. I like that it works off of a cell phone, which you would have near you anyway, so there are no bulky devices or wires attached to your clothing. I like that the earpiece is always attached to you. It is easy to use and every update has made it easier. The sound quality is clear and consistent. I like that there is a choice of colors. > > **Cons**: The things That I don’t like are all minor, but valid...the software does not work well if you don’t have an iPhone. They told us that it would work just fine on both platforms, but it really would never work with my Samsung, or with any of the other non-apple phones in the office. Orion made it work, though. They gave us several I phones, and we rounded up a few other spares and everything was fine. Now we just don’t hire anyone whom doesn’t have an apple phone. Haha. Another thing I don’t like is the weight of the “round thing”. It is heavy to attach to clothing and still remain assessable for communication. On several occasions they just quit working, I believe that they were at least mostly replaced by Orion. The cords that attach to the earpieces are long and awkward. Some girls in my office wrap them around their entire upper bodies to avoid the long cord dangling in the way, The earpieces are large and bulky, They come in several styles and sizes, but I was never able to find one that would fit my ear. I had to buy one myself...the speaker sits just outside my ear, the cord is smaller and shorter and it works very well for me. > > My overall experience with the system and the way it works is great as long as you have an iPhone. I wish the parts and pieces were smaller and not so heavy; it would make it easier to wear and use. ----- ### "Radios are more functional" — 3.0/5 > **Michael** | *22 April 2020* | Food & Beverages | Recommendation rating: 2.0/10 > > **Pros**: The appearances of the application are attractive. > > **Cons**: The lag in communication. Some phones don’t support it. The application seems to only work if the application is running and on the main screen, not sleeping or running in the background. ----- ### "Convenient, mostly reliable" — 4.0/5 > **Jenna** | *27 April 2020* | Hospitality | Recommendation rating: 7.0/10 > > **Pros**: The product is convenient, easy to use. The map is usually accurate has helped us locate employees who weren't where they were supposed to be (macro level). One the fun side we all changed our profile pictures to various comic book characters. I like I can see who is available and not available. > > **Cons**: First Terms and Conditions said that data could be collected and used for third party. Current T\&C says recordings will only be access to satisfy business needs but that changed recently and available 24/7 on the app. What I really dislike is that any data collected will be processed "fairly and lawfully". That's VERY open to interpretation. Before this change, it said date could be given to third parties, which this new T\&C doesn't exclude. Another Con is that we sometimes get booted out of the app and don't know it and miss important contact. If you are an Android user, I can't tell if I can do one to one calls yet and Last but not least, sometimes you think you are logged out but it is still running when I go to log back in. > > No privacy protection for end user or company Mostly reliable Don't know what battery optimization msg 24/7 means on Android Don't know if I can to 1 - 1 calls on Android Never trust that it is truly logged out ----- ### "Easy Communication and IoT Functionality" — 5.0/5 > **Corbin** | *4 May 2020* | Furniture | Recommendation rating: 10.0/10 > > **Pros**: The best thing about this product is that it is easy to use and easy to master. We like having only one button to push to communicate with each other. Another major pro is the admin interface. The interface makes it easy to add users and groups. The IoT functionality through ITTT is also very cool. > > **Cons**: The software can have a few hardware issues from time to time. We have sent back a few devices as they stopped functioning. Orion did replace them for free though. > > We have made communication through our warehouse and sales floor simple. We are able to communicate a sale and get a delivery set up very quickly though Orion. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/245422/orion-voice-platform?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/245422/orion-voice-platform) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data