About Bullhorn ATS & CRM

Bullhorn provides cloud-based CRM solutions for relationship-driven businesses. The solution offers automated data capture and customer insight technology to help companies win customers and keep them engaged. Bullhorn’s CRM software is a web-based solution built for companies that need to closely manage and nurture prospect and customer relationships. Bullhorn's CRM functionality can be used by many different types of organizations, from a consulting firm that needs relationship management insights and detailed lead/opportunity reporting to a PR agency that needs internal reporter management capabilities and greater visibility into pitch effectiveness. Mobile-ready and available in any browser, Bullhorn CRM offers users the flexibility to work anywhere, anytime and on any device. Bullhorn CRM also provides an open API upon which organizations can build and integrate business-critical tools and apps.
Bullhorn ATS & CRM Software - Dashboard
Bullhorn ATS & CRM Software - Job List
Bullhorn ATS & CRM video
Bullhorn ATS & CRM Software - Dashboard - thumbnail
Bullhorn ATS & CRM Software - Job List - thumbnail

Bullhorn ATS & CRM pricing

Bullhorn ATS & CRM does not have a free version.

Starting Price:
Not provided by vendor
Pricing Details:
Pricing varies and depends on the business' recruiting needs. Contact Bullhorn for further pricing information.
Free Version:
No
Free trial:
N/A

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Bullhorn ATS & CRM Reviews

Feature rating

Value for Money
3.7
Functionality
4.0
Ease of Use
4.1
Customer Support
4.0
5 reviews of 999 View all reviews
Wendy
  • Industry: Information Technology & Services
  • Company size: 501-1,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5
Reviewed on 18/08/2016

Bullhorn for your Daily Use- Staffing Recruiters Best Friend

Bullhorn is both our ATS and CRM. We utilize the tool on a daily basis for Activity Tracking, Reporting, Job Order Management and Candidate Search. The tool has helped bring everyone to a common platform with a common process. This has helped us maintain better performance metrics, overall reporting and candidate engagement.

Pros

Bullhorn is a great tool that is very user friendly and easy to navigate. The time to get a recruiter or an account manager up to speed on the basics of Bullhorn is relatively simple. Getting people to use all the power of Bullhorn is where consistent reminders and training is needed. The tool is great for tracking anything and allows you to forget because you can set reminders to follow up on items, track past emails, etc. The tool really will change how you recruit.

Cons

Bullhorn has lots of great tools out of the box so it is best to explore this before completing too much customization and automations. You may find better out of the box ways to do things versus spending money on customizations that you don't need or use after going live.

Talib
  • Industry: Staffing & Recruiting
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
3

4
Reviewed on 21/04/2021

A great tool to use with a few minor issues

Overall the experience was good but if we knew what we know now, we might have opted for a different tool or at least we would have done more research

Pros

I like the GUI the most as the simplicity and the ease of use of this tool makes it a fantastic product

Cons

I like the IT support the least, I think there could be a lot more support that could have been given to us when we were implementing and having some issues at the start of the implementation

Alternatives Considered

Bullhorn for Salesforce

Reasons for Switching to Bullhorn ATS & CRM

We already had an existing relationship with Bullhorn with our US office
Wyatt
  • Industry: Staffing & Recruiting
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
4

4
Reviewed on 8/06/2022

Mostly good, with fixable needed improvements

It's been mostly positive. I've used TEKsystems' internal ATS and CRM, and I've used Greenhouse. As a staffing company, I don't think Greenhouse is the right tool. Bullhorn definitely hits the must-haves, but there are many ways it could improve that don't seem like asking too much.
If my complaints with the product are just my lack of knowledge of the product offering, that would mean they could do a better job of teaching the best use-cases and practices of their product.

Pros

The 'Last People Contacted' is a very useful tab to have auto-loaded. Finding candidates can be difficult without it considering you need their number memorized, if they have a common name, or their profile name is different than the name you call them (Charles vs Chuck).
The moving across stages from 'Connect' to 'Placement' is aesthetically pleasing and well designed.

Cons

Tracking which candidates are in play and submitted should be front and center on "My Dashboard". The cards available on "My Dashboard" are nearly all irrelevant to the recruiting lifecycle, making it fairly useless apart from "My Activity" if the admin sets some goals for you. Even the "Recruiting Manager" dashboard report is fairly useless as it only tracks candidates who's stage hasn't changed in 5 days. It is still important to track candidates within that 5 day timeframe so it should be easier to see that.
The Last Note should show up on "Latest Comment" on the candidates profile page. There's often 'one-too-many-clicks' instances or journeys that should be trackable by a ML engine, or just customer surveys, and then make those changes to the product, introducing a one-click suggestion button, or just making those actions easier to find via the profile.

Scott
  • Industry: Staffing & Recruiting
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
4
Ease of Use
3
Customer Support
5

3
Reviewed on 5/07/2022

Good Platform

This is a good platform that is trying to continuously improve its product to keep up with the evolving industry.

Pros

The product is easy to use and navigate from the start. There are some good reports generated once you figure out the "behind the scenes".

Cons

During my time there were a few acquisitions by Bullhorn that were meant to help with automation. The roll-out of the new tools was slow and clunky.

Blair
  • Industry: Staffing & Recruiting
  • Company size: 11-50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
3
Ease of Use
3
Customer Support
2

4
Reviewed on 12/07/2022

Not a whole lot of glam for the price tag

Pros

Bullhorn is easy to implement and a one stop shop for keeping your candidates, clients, and job orders organized.

Cons

The customer service is difficult to get in contact with. It also comes with a hefty price tag and we have since found other alternatives at a lower cost that offer much more customizability.

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