Bullhorn ATS & CRM

4.1
Overall rating
Reviews

4.1
Overall rating
Reviews

About Bullhorn ATS & CRM

Bullhorn provides cloud-based CRM solutions for relationship-driven businesses. The solution offers automated data capture and customer insight technology to help companies win customers and keep them engaged. Bullhorn’s CRM software is a web-based solution built for companies that need to closely manage and nurture prospect and customer relationships. Bullhorn's CRM functionality can be used by many different types of organizations, from a consulting firm that needs relationship management insights and detailed lead/opportunity reporting to a PR agency that needs internal reporter management capabilities and greater visibility into pitch effectiveness. Mobile-ready and available in any browser, Bullhorn CRM offers users the flexibility to work anywhere, anytime and on any device. Bullhorn CRM also provides an open API upon which organizations can build and integrate business-critical tools and apps.
Bullhorn ATS & CRM Software - Dashboard
Bullhorn ATS & CRM Software - Job List
Bullhorn ATS & CRM video
Bullhorn ATS & CRM Software - Dashboard - thumbnail
Bullhorn ATS & CRM Software - Job List - thumbnail

Bullhorn ATS & CRM pricing

Bullhorn ATS & CRM does not have a free version. Bullhorn ATS & CRM paid version starts at US$99.00/month.

Starting Price:
US$99.00/month
Free Version:
No
Free trial:
No

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Bullhorn ATS & CRM Reviews

Overall rating

4.1
Write a Review!

Feature rating

Value for Money
3.7
Functionality
4.0
Ease of Use
4.1
Customer Support
4
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All Bullhorn ATS & CRM Reviews

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1,073 reviews
Jordan
Jordan
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 19/09/2024

GReat for Agencies!

Pros

Really easy to use, great for recruiting firms/agencies

Cons

Not great for internal recruiting, but thats what its marketed as

Dave
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 20/05/2024

Bullhorn - the internal recruiter's best friend

It's changed the way we recruit. Allows us to give a really positive candidate experience because we can track our interactions to be personable.

Pros

Easy to use, cost effective, customisable and bespoke to us. The file noting of candidate interactions, ability to easily merge profiles. It's a professional solution, so much better than the HRIS systems with their inbuilt ATS.
It's billed on per user, so its very cheap. The support team are excellent.

Cons

Rolling it out and customising was a challenge but was worth it. The mobile app with default customisation is pretty basic so needs work. Sometimes the viewing of CV's in the platform is clunky depending on the CV but still fine.

Alternatives Considered

Teamtailor, ELMO Software, BambooHR, JazzHR and JobAdder

Reasons for Choosing Bullhorn ATS & CRM

Cost, and a better ATS. There is a support team local to Australia.

Switched From

Criteria

Reasons for Switching to Bullhorn ATS & CRM

Price and features and a local support team.
Chris
  • Industry: Human Resources
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 14/11/2024

Good Recruitment ATS & CRM

Overall, it's quite good to deal with. Everything is laid out quite well and it integrates with a lot of 3rd party solutions.

Pros

I like that it's relatively easy to create pipelines of candidates, create jobs, track opportunities, and create tasks.

Cons

I wish Bullhorn would integrate candidate headshots (usually found on LinkedIn) to help identify candidates. I also find that the website will stop working properly after being open for about 5-6 hours and will need refreshing.

Deni
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
2
Features
1
Ease of Use
2
Customer Support
3

2.0
Reviewed on 7/11/2024

There are Better CRM/ATS Platforms Available

We used it for about a year before finding a better tool for our team. Once we started using our new tool, it was hard to look back at Bullhorn with fondness. We realized that recruiting was made more difficult by Bullhorn than it should have been.

Pros

I thought it was easy to understand how to use the product.

Cons

Bullhorn required double entry and had workflows that were clunky and made efficiency tough to achieve.

Ray
  • Industry: Renewables & Environment
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
2
Features
3
Ease of Use
4
Customer Support
2

4.0
Reviewed on 15/08/2023

Good solid CRM

Generally good, which is why we have stayed for 3 years. Works well. Solid CRM.

Pros

It is relatively easy to use, process thorugh the job etc works./ The system works which is better than when I sued Vincere. The help desk does repsond quickly. You have to log. Onboarding is ok - strong processes. But like any larger company it is on you. You have to watch vieos to learn the system and people supporting changes regularly so you will find your knowledge within a year will be better than people supporting you. But as I say the help team will pass you on to experienced people if the problem exists. Overall is a good system, a larger company with the usual larger company processes.

Cons

Advertising - works but adding a job for multiple jobs can be long winded. Indexing we have had issues with, searching for candidates and not coming up, but they are on there. The biggest issue is Bullhorn partners, very expensive and not al that great.Be wary for all CRMs and Bullhorn when they repsond with yes we have a partner that can do that, for example text messaging. Creating a branded Cv should be easier. Parsing could be better. There answer is we have a partner. Some of this you expect the CRM to do, at the end of the day what are you paying for, if the answer is we have a partner.

Vikram
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
1
Features
3
Ease of Use
3
Customer Support
1

2.0
Reviewed on 23/07/2024

Service Issues

Bullhorn has failed to implement the onboarding process correctly. Within the first 60 days, we raised over 20 complaints. Their analytics feature is non-functional, and they admitted to implementing the wrong version, requesting more time to fix it. Additionally, their LinkedIn integration does not work. We are extremely dissatisfied with the service provided.

We are very disappointed with the service provided. The wrong version of Bullhorn Analytics was implemented, causing discrepancies in our metrics. Despite attempts to rectify this, the issues persist.

Based on our experience, I cannot recommend Bullhorn.

Pros

Nothing much great to mention about. Except the Brand.

Cons

LinkedIn integration does not work.
Bullhorn Analytics was not implemented properly by the their vendor,

Alternatives Considered

LinkedIn Jobs

Reasons for Choosing Bullhorn ATS & CRM

Our [sensitive content hidden] has suggested to use.

Switched From

CEIPAL ATS

Reasons for Switching to Bullhorn ATS & CRM

Our [sensitive content hidden] has refered us. IT was a Mistake
emma
  • Industry: Staffing & Recruiting
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 2/01/2025

Great platform

great services, from inputting to invoices

Pros

great system to use easy and everything flows

Cons

there was not one thing i dint like about the platform

India
India
  • Industry: Insurance
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 28/03/2024

Makes timecard submission fast and easy!

Pros

Makes it easy to enter and submit work hours and the format is easy to follow. Also their customer support team is awesome!

Cons

Sometimes logging into your account can be difficult.

Kiersten
  • Industry: Staffing & Recruiting
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 28/09/2024

Bullhorn Review

Pros

I love that it's easy to sort through and use

Cons

I dislike that it can be a bit slow to run

Rod
  • Industry: Civil Engineering
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Features
1
Ease of Use
1
Customer Support
1

1.0
Reviewed on 16/10/2024

Outdated software

Poor experience in recruiting in the 21st century

Pros

Nothing to write home about. It is very dated

Cons

Slow, not intuitive and very clunky in the modern world

Amandeep Singh
  • Industry: Staffing & Recruiting
  • Company size: 201–500 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 19/06/2023

Sensible reviewer

Pros

I have used this software by weekly and it has the strength to be the best ATS in the market. Its features are diverse and can be very efficient when used for long term.

Cons

I have to find some of the features as some of them are not visible in the main window of this framework.

Ben
  • Industry: Staffing & Recruiting
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
0
Features
4
Ease of Use
3
Customer Support
5

5.0
Reviewed on 19/05/2023

Essential CRM for any recruiting activities

Pros

Having the access to track my clients and candidates during processes

Cons

Sometimes it does crash but I guess it’s because of the amount of information on there.

Aillen
Aillen
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 6/04/2023

Organized and ease

Great! its serves it purpose

Pros

i like the organized candidates profile and update every thing in this single database

Cons

all is serve well and perfect for the job

Pratham
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
5

4.0
Reviewed on 23/12/2022

System for tracking applications for candidates efficiently

Pros

Bullhorn provides you the opportunity to gain experience tracking different clients' movements, positions, and prospects. Find the person you're looking for by calling the number. Bullhorn can link to Sense and send pre-programmed messages for first-day checks, end-of-week checks, etc., allowing me to keep in touch with my staff and learn about any problems they are experiencing as well. You may choose multiple tabs based on your needs and designate one as the default so that it always displays the relevant information. I also appreciate having the opportunity to record notes for each sale or hiring discussion and having the flexibility to amend those notes to keep both you and your coworkers informed.

Cons

A candidate must first be manually created, after which notes and modifications must be added. Speaking about job advertisements, I believe it has to be resolved. Additionally, for the workers I deal with, Pridestaff's broadcast messages occasionally arrive at the wrong time. If/when we entirely close the tab, we have to reopen it. These days, the sidebar is likewise outdated.

Urvasi
  • Industry: Staffing & Recruiting
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 10/02/2023

Happy User of Bullhorn

Pros

easy way to tract all the applicants records and maintain our data.

Cons

when we do mail merge on 999 it goes to span or junk not into the inbox.

Kumaresan
  • Industry: Staffing & Recruiting
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 29/01/2023

Best Tool

Overall experience is too good slightly tough to find IT Candidates. Very easy to use. User friendly. Searching candidates with location Job posting responses are too good..

Pros

Bullhorn is very easy to use. User friendly software.the main advantage of bullhorn is to finding non IT candidates easily.

Cons

Best Tool ever simple search easy understand very much helpful for non IT recuirements best matching candidates with valid contact information.

Syed
  • Industry: Staffing & Recruiting
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

4.0
Reviewed on 11/01/2023

Happy User

Bullhorn is easy to use and a good software for tracking and manage the database.

Pros

The tracking feature is good in bullhorn

Cons

The logo of bullhorn could be better than now.

Mathumitha
  • Industry: Information Technology & Services
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 15/02/2023

Bullhorn ATS & CRM

very excellent.

Pros

Its help to reach the candidate easily with their contact details.

Cons

needed more credits views the new profiles.

Wyatt
Wyatt
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 8/06/2022

Mostly good, with fixable needed improvements

It's been mostly positive. I've used TEKsystems' internal ATS and CRM, and I've used Greenhouse. As a staffing company, I don't think Greenhouse is the right tool. Bullhorn definitely hits the must-haves, but there are many ways it could improve that don't seem like asking too much.
If my complaints with the product are just my lack of knowledge of the product offering, that would mean they could do a better job of teaching the best use-cases and practices of their product.

Pros

The 'Last People Contacted' is a very useful tab to have auto-loaded. Finding candidates can be difficult without it considering you need their number memorized, if they have a common name, or their profile name is different than the name you call them (Charles vs Chuck).
The moving across stages from 'Connect' to 'Placement' is aesthetically pleasing and well designed.

Cons

Tracking which candidates are in play and submitted should be front and center on "My Dashboard". The cards available on "My Dashboard" are nearly all irrelevant to the recruiting lifecycle, making it fairly useless apart from "My Activity" if the admin sets some goals for you. Even the "Recruiting Manager" dashboard report is fairly useless as it only tracks candidates who's stage hasn't changed in 5 days. It is still important to track candidates within that 5 day timeframe so it should be easier to see that.
The Last Note should show up on "Latest Comment" on the candidates profile page. There's often 'one-too-many-clicks' instances or journeys that should be trackable by a ML engine, or just customer surveys, and then make those changes to the product, introducing a one-click suggestion button, or just making those actions easier to find via the profile.

Marissa
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
4
Ease of Use
5
Customer Support
3

5.0
Reviewed on 11/01/2023

Sourcing Specialist Review

Pros

The ease of navigation throughout the platform.

Cons

Would love to have the ability to mass import files - specifically candidate resumes.

Glane
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
4
Ease of Use
4
Customer Support
0

5.0
Reviewed on 25/11/2022

More placements plus potential clients

I only knew recently that you can simply drop a downloaded PDF from a LinkedIn profile of a candidate into Bullhorn and it auto-populates the fields which makes the work faster.

Pros

I like that you can put as much information in Bullhorn about the candidate, my favourite feature would be adding notes and you can notify your manager of whatever changes you made by tagging them to internal recipients. It makes the job easier and faster.

Cons

Sometimes, Bullhorn gets laggy, it takes time to load. And sometimes I would receive an error message after clicking the 'save' button. Had to clear the cached or reset my laptop to refresh the software.

Verified Reviewer
  • Industry: Staffing & Recruiting
  • Company size: 501–1,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 31/01/2019

One Stop Shop

Overall, I can still say that Bullhorn is the best recruiting software. I would highly recommend this tool to other staffing firms.

Pros

Bullhorn is the best ATS I have ever used. It is very user-friendly. It only took me a day to know my way around bullhorn. It allows you to edit fields while you are looking at the list. This is very helpful as you do not need to click on a specific link to have it edited. Also, I love that it is integrated with MS Exchange as email conversations are recorded and can be seen by all internal employees. In addition, it is very easy to track the progress of each requisition. Bullhorn also allows you to set up reminders which are very helpful for busy recruiters like me. I love that text messages are also recorded in the system. Lastly, they have an awesome technical support team! Way to go!

Cons

For me, Bullhorn can still improve on tearsheets. Recruiters should be able to edit fields without them having to click a specific link/candidate. It would be very beneficial if they would add this feature as most job postings are really fast-moving. Another thing that I have noticed is with duplicate candidates. Sometimes I add a specific candidate and it shows me, 50 plus duplicate candidates. When I try to click one, it's nowhere similar to the resume that I uploaded. I hope they can do something about this.

Verified Reviewer
  • Industry: Staffing & Recruiting
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
2

4.0
Reviewed on 25/03/2021

Would be lost without it...

Pros

Bullhorn has helped us streamline considerably. It tracks everything from texts to emails by user and candidate/client.

Cons

There are so many features that are "so close" but not quite there yet. I do believe they will get there but it takes longer than anticipated for improvements to be implemented.

Verified Reviewer
  • Industry: Staffing & Recruiting
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 30/06/2022

Bullhorn ATS is way better than the rest of the competing ATS in the Market

Pros

Ease of use and friendly GUI that makes navigation a breeze

Cons

Crappy when it comes to internal sourcing. Bullhorn sometimes displays some glitches when synced with some of the commercial job boards.

Steve
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
5
Ease of Use
3
Customer Support
3

4.0
Reviewed on 25/11/2020

There's better alternatives especially for the $$$

Not impressed - good product, mediocre customer service yet one of the most expensive choices.

Pros

Did a decent job in all aspects but never a great job.
Product-wise it was decent to good
FAR better than Tempworks in functionality
A true CRM/ATS with modern-day capabilities - as most of the top 20 ATS's have

Cons

Customer service was lacking during presale, implementation, and during our migration
No help with "best practices" therefore they rely on their customer base to figure things out for themselves versus acting as professional advisors
Their initial salesmen were extremely "high pressure sales oriented" NOT focused on clients needs, wanted to close the deal
Ease of use is lacking therefore employees are reluctant to embrace it.

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