---
description: Review of Radaro Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Radaro | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Food Delivery Software](/directory/1831/food-delivery/software) > [Radaro](/software/243450/radaro)

# Radaro

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> Radaro is a route planning software designed to help businesses connect with drivers to optimize last-mile deliveries and services. Key features include real-time in-field email escalations, barcode scanning, automatic customer email and SMS communications, job restrictions based on skill sets, net promoter scores (NPS) feedback options and shift bidding.&#10;&#10;Administrators can utilize AI-enabled tools to view the expected time arrival (ETA) of drivers and receive delivery confirmations in real-time. Radaro offers a transit label scanning feature, which allows teams to create a driver chain of custody and monitor inventory updates. Additionally, supervisors can create, allocate and handle jobs and track product deliveries on a unified interface.&#10;&#10;Radaro offers an application programming interface (API), which lets stakeholders integrate the system with several existing applications including warehouse management systems (WMS), transportation management systems (TMS) and booking tools. Pricing is available on request and support is extended via knowledge base, FAQs, phone, email and an online contact form.
> 
> Verdict: Rated **5.0/5** by 28 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 28 Reviews |
| Ease of Use | 4.9/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.8/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Radaro
- **Founded**: 2016

## Commercial Context

- **Starting Price**: US$495.00
- **Pricing model**: Usage Based
- **Pricing Details**: Radaro subscription pricing starts at $495 + local taxes p/month is based on scaling, volume, users.
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Dutch, English, European Portuguese, French, Japanese, Korean, Spanish
- **Available Countries**: Australia, Canada, Finland, France, Germany, Hong Kong SAR China, India, Ireland, Japan, Malaysia, Netherlands, New Zealand, Portugal, Singapore, Spain, Thailand, United Arab Emirates, United Kingdom, United States, Vietnam

## Features

- 3PL Management
- API
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Automated Scheduling
- Barcode Recognition
- Barcode/Ticket Scanning
- Barcoding/RFID
- Carrier Management
- Cash on Delivery
- Compliance Management
- Customer Portal
- Data Import/Export
- Delivery Tracking
- Digital Signature
- Dispatch Management
- Document Management
- Drag & Drop

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)

## Category

- [Food Delivery Software](https://www.softwareadvice.co.nz/directory/1831/food-delivery/software)

## Related Categories

- [Food Delivery Software](https://www.softwareadvice.co.nz/directory/1831/food-delivery/software)
- [Logistics Software](https://www.softwareadvice.co.nz/directory/406/logistics/software)
- [Delivery Management Software](https://www.softwareadvice.co.nz/directory/3911/delivery-management/software)
- [Transportation Dispatch Software](https://www.softwareadvice.co.nz/directory/1690/taxi-dispatch/software)
- [Courier Software](https://www.softwareadvice.co.nz/directory/3316/courier/software)

## Alternatives

1. [Route4Me](https://www.softwareadvice.co.nz/software/99002/route4me) — 4.5/5 (404 reviews)
2. [Track-POD](https://www.softwareadvice.co.nz/software/101378/track-pod) — 4.7/5 (140 reviews)
3. [eLogii](https://www.softwareadvice.co.nz/software/95225/elogii) — 4.7/5 (55 reviews)
4. [OptimoRoute](https://www.softwareadvice.co.nz/software/78813/optimoroute) — 4.6/5 (248 reviews)
5. [DispatchTrack](https://www.softwareadvice.co.nz/software/107454/dispatchtrack) — 4.5/5 (34 reviews)

## Reviews

### "Radaro - A Necessary but easy to use Delivery Management Platform" — 5.0/5

> **Daniel** | *11 January 2022* | Retail | Recommendation rating: 10.0/10
> 
> **Pros**: Radaro's agility and speed to improve on an already impressive product is outstanding.  They have obviously built a culture within their team which has led to an extremely positive experience dealing with them, nothing is ever hard for them, from common help desk issues to major integration builds.&#10;The product itself is easy to use and easy on eye which encourages staff to use it rather than make internal phone calls.&#10;The driver facing app is simple enough for all levels of driver to learn and utilise effectively very quickly.  It also integrates with the phones map software and phone app giving the driver the ability to use these apps without leaving the Radaro app.&#10;The end customer updates provide customers with real time information, whether it be live tracking, where the customer is in the driver’s delivery queue.  It also provides SMS advice when the driver is enroute to the next customer (providing an estimated delivery time) and will also provide an SMS if the product was undeliverable.
> 
> **Cons**: If a delivery is failed, Radaro will send an email alerting our business of the failure and the reason.  Unfortunately, at this stage only one email address can be used.  I can bypass this by creating email groups, however this is not available to everyone.&#10;The search function is limited to specific fields, it would be great to see a greater range of search criteria.
> 
> My experience with Radaro has been exceptional.  We have reduced the number of phone calls being made either by customers to stores or internally by providing the ability to self-service.&#10;We know what our trucks are doing in real time now.&#10;Our NPS data is more reliable now and has increased.&#10;Our DOT performance has increased dramatically.&#10;I could not recommend this product more highly

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### "Modernizing Service" — 5.0/5

> **Luke** | *8 April 2022* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Routing, organization, modernization of the software. Quickly helps your company catch up with technology and helps you through every step. Easy to use, easy to navigate.
> 
> **Cons**: Devices, connectivity, and updates sometimes cause some challenges. Most of this is easily fixed, or our of Radaro's control. Quickly, and all are easily resolved.
> 
> It has been a challenge integrating this technology, but it is through no fault of Radaro. Modernizing our service with this platform was a huge improvement and success in all fronts. It continues to improve and get better each day. Through each step or challenge, \[SENSITIVE CONTENT\]  from Radaro has been amazing at ensuring everything is looked after, and any everything is running as well as it can.

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### "Radaro Value to Business" — 4.0/5

> **alison** | *21 December 2021* | Farming | Recommendation rating: 8.0/10
> 
> **Pros**: We deliver turf - a living product that is effected by temperatures - so we love that we can offer real time , live tracking for our customers to enable speedy and efficient installation as soon as the turf is delivered to site.
> 
> **Cons**: Not sure I have come across something I dont like so far
> 
> Great team to work with , efficient in providing solutions to any queries we have.  Provides exactly what we were trying to achieve for our customer service

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### "A must have to be Number 1" — 5.0/5

> **Dan** | *25 November 2021* | Translation & Localisation | Recommendation rating: 10.0/10
> 
> **Pros**: Radaro is one of the easiest tools to implement into your business and manage on a day to day basis. the information for all parties is also brilliant
> 
> **Cons**: Honestly we love the product - it does everything it say it can. The only thing we would like to change is to be able to roll up to a National view.
> 
> It has been absolutely fantastic\! The entire journey has been smooth and the support and guidance has been amazing.

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### "Radaro - An Industry Gamechanger\!" — 5.0/5

> **Brent** | *16 March 2022* | Construction | Recommendation rating: 10.0/10
> 
> **Pros**: The use of Radaro allows our company to take ownership of the service to our customers from start to finish - clear lines of communication between company and customer via the use of Radaro, have dramatically reduced issues we were experiencing with the previous way we conducted our delivery model.
> 
> **Cons**: After a few years of using Radaro, I cannot think of anything that has been negative regarding the product and its uses for myself and my customers
> 
> Radaro has been a game changer for our company. It is becoming widely spoken about in our industry and has quickly become the standard when it comes to offering a delivery model to the customers in our industry

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/243450/radaro)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.softwareadvice.de/software/243450/radaro> |
| en | <https://www.softwareadvice.com/fleet-management/radaro-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/243450/radaro> |
| en-GB | <https://www.softwareadvice.co.uk/software/243450/radaro> |
| en-IE | <https://www.softwareadvice.ie/software/243450/radaro> |
| en-NZ | <https://www.softwareadvice.co.nz/software/243450/radaro> |

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