About Forms On Fire

**Forms On Fire: Tailored Mobile Solutions for Field Service Automation** Forms On Fire offers a revolutionary mobile app designed for businesses needing to streamline their field operations across industries like construction, agriculture, and more. Our flagship product empowers companies to capture and dispatch critical data efficiently, from inspections to safety reports, directly from the field using smartphones, tablets, or Windows devices. **Key Benefits:** - **Customization Without Coding:** Users can design forms that perfectly align with their unique business processes using our drag-and-drop designer, no coding required. This means your competitive edge in unique processes is maintained and enhanced, not compromised by generic software. - **Comprehensive Data Capture:** Our app supports a wide array of data types including text, photos, GPS, and more, ensuring all necessary information is captured accurately in real-time. - **Offline Capabilities:** Operate seamlessly in remote areas without internet connectivity, ensuring productivity never stops. - **Instant Data Dispatch:** Automate the dispatch of completed forms to relevant parties with customizable notifications, reducing delays and manual errors. - **Integration and Efficiency:** Connect with over 140 pre-designed templates or integrate with your existing systems through thousands of connectors, pre-populating data to save time and eliminate redundant data entry. - **Scalability and Flexibility:** Whether it's for audits, safety checks, or inventory management, Forms On Fire grows with your business needs, offering solutions that are both specific and scalable. **Why Choose Forms On Fire?** - **Precision Fit:** Unlike off-the-shelf solutions that rarely meet more than 50% of specific needs, Forms On Fire delivers a 100% tailored solution, ensuring you get exactly what you need without unnecessary features. - **Rapid Deployment:** With a small upfront investment starting around $10,000 plus user licenses, companies can deploy a system that not only meets but exceeds expectations, offering a high ROI through rapid implementation and low maintenance costs. - **High Satisfaction:** Our platform is trusted across various industries for its high satisfaction rates due to its ability to adapt to any field service requirement quickly. **Ideal for Companies:** - With at least 100 employees. - Seeking to automate field service operations without compromising on unique business processes. - Looking for a solution that requires minimal upfront investment for maximum long-term benefits. Forms On Fire isn't just software; it's a strategic tool for businesses aiming to enhance efficiency, reduce operational costs, and maintain a competitive edge through customized mobile solutions. Start your free trial today and calculate your ROI with our online calculator to see how Forms On Fire can transform your field operations.
Forms On Fire Software - Double your team's productivity in half the time! Go mobile with your inspections, audits, safety reports, and many other things important in the field.
Forms On Fire Software - Organize everything you need without programming.
Forms On Fire Software - Use a color-coded task-driven system so you know where you've been, what you've done, and where you are going next.
Forms On Fire Software - A picture is worth a thousand words, and an annotated picture is worth 10,000 words!
Forms On Fire Software - Easy to learn for all users. No training required.
Forms On Fire video
Forms On Fire Software - Double your team's productivity in half the time! Go mobile with your inspections, audits, safety reports, and many other things important in the field. - thumbnail
Forms On Fire Software - Organize everything you need without programming. - thumbnail
Forms On Fire Software - Use a color-coded task-driven system so you know where you've been, what you've done, and where you are going next. - thumbnail
Forms On Fire Software - A picture is worth a thousand words, and an annotated picture is worth 10,000 words! - thumbnail
Forms On Fire Software - Easy to learn for all users. No training required. - thumbnail

Forms On Fire pricing

Forms On Fire does not have a free version but does offer a free trial. Forms On Fire paid version starts at US$25.00/month.

Starting Price:
US$25.00/month See pricing details
Free Version:
No
Free trial:
Yes

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Forms On Fire Reviews

Overall rating

4.7
Write a Review!

Feature rating

Value for Money
4.7
Functionality
4.6
Ease of Use
4.5
Customer Support
4.7
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All Forms On Fire Reviews

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137 reviews
Geoff
Geoff
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 14/07/2021

Solid, dependable and powerful

I have built a fully comprehensive digital paperwork system with Forms on Fire for a client. It has transformed their business, automating many manual tasks and saving dozens of hours every month ongoing. The return on investment is off the charts. I also love the fact that the support is so responsive and helpful, even when it's a complex question I rarely need to explain more than once, and answers are timely and helpful, often going the extra mile.

Pros

The best thing about Forms on Fire is the flexibility. It's a blank canvas, you can create any type of form you require. With a little bit of technical knowledge it can be made extremely powerful. I appreciate the fact that it isn't aimed at consumers, as other form builder tools are, so it goes straight to the powerful functions needed in a business environment.

Cons

The built in data dashboards and analytics are adequate but not amazing. However these can be bypassed by exporting data to another platform using the integrations or API, and custom dashboards and reporting can be built there.

Response from Forms On Fire

Geoff, we are amazed at what you built, it's a great example of going way beyond forms to a fully data-driven application. Thanks for the kind words!

Replied 15/07/2021
Rob
  • Industry: Real Estate
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 6/03/2024

I almost don't want more people to know about it because I look so smart for using it.

Without a hint of exaggeration, this may be the smartest move I've made in my 25-year career. I look like a genius for using it and every team I've introduced it to loves it. We are able to do incredible things as an organization we wouldn't be able to do without FOF. This is a hill I will die on. It's the most important product in our tech stack.

Pros

Customizable through and through. It may as well be an entirely customizable, in-house development we have so much control over it.

Cons

I don't know, that it's not free? Lol. Seriously, this thing is amazing and the team at FOF is even better to work with, not that we need them much it's so easy to use.

Response from Forms On Fire

Thank you so much for your outstanding review! We're thrilled to hear about the transformative impact Forms On Fire has had on your organization and how it's positioned you as a savvy innovator in your field. Your recognition of the flexibility and ease of use of our platform is deeply appreciated, as is your kind acknowledgment of our team. We're honored to be considered a pivotal part of your tech stack and are here to support your continued success and innovation. Here's to making genius moves together!

Replied 12/03/2024
Thorsten
  • Industry: Airlines/Aviation
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

5.0
Reviewed on 6/01/2025

Compatibility reviews.

It's allow dragging and dropping while building forms.

Pros

Forms of Fire mobile application his compatible with most devices, iso and android therefore our team uses it in remote areas with interface and challenges.

Cons

Mobile application have limited features compared to window and Mac application.

Pat
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
3
Ease of Use
3
Customer Support
4

3.0
Reviewed on 7/02/2025

Different industries.

Pros

Forms on Fire fits in different industries, has many different types of Forms templates and easy-to-use to inspect employees. Its easy to set-up for employees inspections.

Cons

Easy to book appointments with technical teanm

Scott
  • Industry: Management Consulting
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 21/12/2024

Easier work flow for our employees and customers.

We have had less than a year experience, but so far this exceeds our expectations. Forms On Fire is easier to onboard our people with and it feels less clunky than what we were doing. It takes less attention to maintain and setting up feels much more automatic. Good flow.

Pros

The help with onboarding was great. They did a lot of work to make sure we were set up properly. Very responsive.

Cons

Nothing really. We came over from a competitor and whole experience improved.

Jennifer
  • Industry: Civil Engineering
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 13/05/2024

Data collection made easy

I have been using Forms on Fire for almost 7 years in my job at an international engineering firm and cannot speak highly enough of this product! I have designed forms from basic single-page fill-in-the-blank type forms to incredibly complicated multi-page forms using pre-populated repeating tables, subforms, and even approval steps. I am not a coder but have been able to design forms that do everything my clients have asked, including making stepwise decision-making fields. Some of our field techs have been resistant to using digital forms but most of them report back that they love how easy-to-use the forms are and they don’t ever want to go back to paper. The project managers are equally enthusiastic about the data they receive since they no longer have to decipher handwriting or deal with entries that do not conform to their requirements. My company’s firewall does not allow direct posting to SQL so we had to use the API and go through the Sync connector. Forms on Fire support was very helpful through this process, working with our IT department to get everything set up correctly. In fact, the support team has always been wonderful, responding quickly with suggestions or work-arounds whenever I have gotten stuck on a complicated solution. If you need to collect data in any remote setting, you can not go wrong with Forms on Fire.

Pros

It's easy to learn and easy to use. You can make edits without interrupting field team. You can get your data in practically any way you need it. The data is clean and consistent.

Cons

My only complaint is that I can't use the repeating table with a repeating table with the Sync SQL connector - I have many projects that could use this. I do have a work-around (subforms) so I can deal with it but sure would be nice!

Response from Forms On Fire

Thank you so much for your detailed and positive review! We're thrilled to hear about your successful experience with Forms on Fire over the past 7 years and how our platform has been instrumental in your projects at the international engineering firm.

Regarding your feedback about the limitation with the Sync SQL connector and repeating tables, we appreciate you bringing this to our attention. We're excited to let you know that integrating repeating tables with the SQL connector is currently in development and will be included in a future update. We believe this enhancement will make your projects even more streamlined and efficient.

Thank you again for your support and for being such a valued member of the Forms on Fire community. We look forward to continuing to serve your data collection needs with even more functionality!

Replied 16/05/2024
Colin
  • Industry: Nonprofit Organisation Management
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 24/05/2024

Forms on Fire is a great investment!

Forms on Fire made managing complex and dynamic data flows easy and straightforward. It's an investment which is worth every penny.

Pros

Forms on Fire offered to build first form which was great. We can collect data from 14 different organizations in real time and can assess performance easily. Tutorials and walkthroughs of the site were fantastic. When compared with 4 other competitors Forms on Fire had the best quality product. Customer service has been very impressive to date. I would recommend Forms on Fire for any firm looking to build an infrastructure to manage lots of complex information across different organizations and streamline processes.

Cons

No drawbacks, Forms on Fire is fantastic!

Response from Forms On Fire

Hi Colin,

The whole team wishes to express our deepest gratitude for the incredible review you wrote about Forms On Fire. Your kind words mean the world to us, and we are truly humbled by your feedback.

Your review not only highlights the features and benefits of our product but also reflects the dedication and hard work of our team. We are thrilled to hear that our tutorials and walkthroughs were helpful in getting you started, and that our customer service has been impressive.

We take great pride in the quality of our product and the level of customization it offers. Your recognition of these aspects is a testament to our commitment to providing the best possible experience for our users.

Your recommendation of Forms On Fire to other firms looking to manage complex information across different organizations is a true honor. We are grateful for your trust in our product and your willingness to share your positive experience with others.

Thank you once again. -Forms On Fire

Replied 6/06/2024
Alex
  • Industry: Consumer Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 13/05/2024

Mobile Forms

Very positives. Will be using it for years to come.

Pros

Easy customise and professional fast respond from support.

Cons

Only if it can be cheaper on subscription

Response from Forms On Fire

Thank you for the amazing review you left us. Your thoughtful words and detailed feedback are not only incredibly appreciated but also instrumental in helping us serve you and others better.

Please remember to reply to the original email we sent out.

Replied 16/05/2024
Joey
  • Industry: Facilities Services
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 23/12/2024

Forms on Fire Rocks

As a whole Forms on Fire is a great tool for creating usefull apps in our company. From simple get this signed to a vehiicle accident report. It so far has supported all of our needs.

Pros

Ability to create robust forms and display info in a variety of ways.

Cons

Learning curve. It takes a little while to learn how to use the databases and perform queries against it.

Alexander
  • Industry: Computer & Network Security
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 3/02/2025

Form creation

It is the best in online form creation and its AI-POWERED and good in survey

Pros

Forms on fire is a user-friendly interface and has flexible accessible features

Cons

I haven't found any challenges with this software

Clint
  • Industry: Medical Devices
  • Company size: 51–200 Employees
  • Used Monthly for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 26/03/2024

Streamline processes

My experience with Forms on Fire has been very positive. The customer support has been exceptional; it is affordable and easy for the end user to navigate.

Pros

The time saved by implementing and using Forms on Fire more than covered the cost of the subscriptions and initial set-up fees.

Cons

When the back end has issues and process change without notice.

Response from Forms On Fire

Thank you for sharing your experience with Forms On Fire. We're thrilled to hear that the software has been effective in streamlining your processes and that the time saved has covered the costs of subscription and setup. Your feedback is invaluable, and we're committed to improving our communication about updates. Thank you for being part of Forms On Fire and for your time writing this review!

Replied 13/04/2024
Dustin
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 2/08/2023

Highly customizable and critical to our operations!

Generally a great experience. Any issues have been quickly resolved by the FOF team.

Pros

Forms on Fire is highly customizable and allows me to import my data to various platforms like Excel, PowerBI, and custom databases.

Cons

No real complaints. The software meets our needs.

Response from Forms On Fire

Thank you so much for your review. Be sure to reach out to support whenever you need us.

Replied 26/09/2023
Evgheni
  • Industry: Medical Devices
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 9/05/2022

Powerful and customisable app

Collecting an extensive amount of information and submitting it to the CRM via REST Requests.

Pros

The level of flexibility you get in FoF is insane. You can basically create any form that will be tailored to your business needs. A variety of integration options supports this statement.

Cons

More design customizations and remote user management would make a great addition to the features set of FoF.

Response from Forms On Fire

Thank you Evgheni for your review. We have a number of clients who manage their users remotely from the mobile app. Reach out to our support group for instructions on how to add/delete/modify users directly from the mobile app. :)

Replied 26/09/2023
Jackie
Jackie
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 3/03/2018

Make Forms That Make Everyone's Life Easier!

Pros

I'm a CODiE Award judge and have seen a ton of product. Forms On Fire are clearly mobile experts and have built a product that solves a core problem: how to create forms that make everyone's life easier - starting with yours!

(No need to hire an army of SW developers who'll take months, only to add so much complexity that end-users won't use them.)

In my opinion, here are some best use cases:

Marketing & Finance Execs have 100's of new projects requiring input from multiple key stakeholders, critical dependencies and conflicting deadlines (activations, email campaigns, events, trade shows, surveys, new product launches, press releases, content updates etc..). Collaboration meetings are endless, the teams out straight and deadlines are near. The last thing anyone wants to do is fill out a form - unless you can make one that's easy and adds to their productivity, rather than subtracts.

Formsonfire let's you create a form for repeatable tasks that you can also pre-set to be sent to the parties you choose to, at the schedule you need.

Its intuitive design, the fanatically customer-centric support team and library of visual tutorials, ensure the form you envisioned is exactly what you get. Only you know how your key stakeholders' world works. You can make it easy for them, and they'll make life easier for you.

In today's gig economy, (Lyft, Uber, Instacart, Postmates, Jobble etc.),HR onboards 100's or staff, quickly and accurately. Formsonfire's the answer!

Cons

I was able to get started without contacting them for any help. But more tutorials are always welcome.

Response from Forms On Fire

Thanks again for your kind words Jackie, and if you want to get another product tour to see what is coming down the road, sign up at our web site.

Replied 12/04/2018
Dennis
  • Industry: Marketing & Advertising
  • Company size: 10,000+ Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 1/09/2022

Forms on Fire - First Project Review

We were addressing many business needs on the marketing demos side and can now coordinate those into efficiencies. Then merge that into analytics to drive business needs and strategies.

Pros

Format is very easy to use. Easy to save and return access. Easy for users navigate and easy for developer to build.

Cons

Compared to other migration projects I really cannot answer this question at this time. We literally built, tested, and had users operational in week and that was with the education time. The instructor in this case was [SENSITIVE CONTENT] and he seems to have the right combination to coach/train developers like me that have just been introduced to the tool prior to the project development.

Response from Forms On Fire

Thank you so much for your review Dennis. We are here to help you and your company whenever you need it. :)

Replied 26/09/2023
Verified Reviewer
  • Industry: Construction
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 19/12/2018

Blattner Energy Quality Systems Administrator

Pros

Easy to use for all levels of the business. Automatically send a PDF to your network drive when all approvals are completed. Works well on iPhone and Windows 10.

Cons

We should be able to select multiple data "Forms" when exporting data in Table View.

Response from Forms On Fire

Thank you for the review. This is an excellent idea! One thing to consider is designing the forms you want to export as a single form, using our data-driven capabilities. The other is to hold a data warehouse where the same table captures data from many or all of your forms. This is entirely possible to do if you utilize the JSON data type. Please set something up with your assigned program manager and they can review the details with you! :)

Replied 20/12/2018
Guy
Guy
  • Industry: Facilities Services
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5.0
Reviewed on 10/04/2018

Excellent solution to complex form problems

Pros

Flexibility and extensiveness of the platform, and ability to use Word/Excel as the template for PDF outputs.

Cons

Competitors have put more time into the reporting capabilities (front end ability to view/slice data) as well as form calculation formula

Response from Forms On Fire

Thank you Guy. If you want more information about reporting ideas, schedule a product tour on our web site. Thanks for your loyalty, we love having you as a client!

Replied 12/04/2018
Francisco
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 18/04/2020

Helps us stand out

Helps us stand out from the competition

Pros

Connectivity with other software. It allows us to include pictures into the report.

Cons

Programming is not that easy, hard to learn.

George
  • Review Source
Value for Money
0
Features
0
Ease of Use
5
Customer Support
5

5.0
Reviewed on 12/04/2016

Forms On Fire saved the day

As a consultant serving a rapidly growing business, I needed a technology I could count on for reliability, scalability, easy configuration, and ease of maintenance. We didn't have the budget for a custom-code software project or to buy a big ERP solution. We had some internal processes and some customer-facing processes that needed to be standardized, controlled, and mobilized to improve our performance against the bottom line and to strengthen our competitive edge.

After a great deal of searching, I found Forms On Fire. The incredible flexibility and power of the Forms On Fire platform gave us everything we needed at an incredibly competitive price. One of the greatest things about it is the ease with which we can make changes to and manage the solution ourselves. That was an essential requirement that we had a hard time finding elsewhere.

We needed something that could operate smoothly on our mobile devices. Some of our team are using tablets, some on smartphones, and all on a mixture of Android and iOS operating systems. We needed a solution to connect reliably to two external data systems, output PDF documents , and automatically send multiple emails throughout workflow processes. In the past, such a list of requirements would have been extremely expensive to produce and would have required contracting with software developers. When I found Forms On Fire I was elated because I knew I could take care of my client successfully and that many future projects would be a breeze.

My clients often see technology implementations as expensive, time-consuming and risky. Forms On Fire really came through and showed us how painless it can be. Their customer service is outstanding and it helps to have competent, responsive help only a phone call away when you're dealing with the information backbone of a business.

If you have been searching for something to enable and mobilize your business, Forms On Fire is the best answer I have found. I look forward to further work with them.

Response from Forms On Fire

We LOVE our clients!

Replied 12/04/2016
Frank
Frank
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4.0
Reviewed on 26/11/2018

Great product, incredible support!

Pros

Creating forms using this product is very quick and easy. The forms can be customized to product great professional looking forms.
I also love their support right from when I started out with the trial version. They're always there and very helpful.

Cons

Nothing at all. The software works as intended and produce great results. I'm impressed.

Response from Forms On Fire

Thank you Frank, and we're looking forward to seeing what you produce with the platform!

Replied 27/11/2018
natalia
  • Industry: Primary/Secondary Education
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 9/02/2023

Forms On Fire

extremely satisfied, easy to use and instruct new hires.

Pros

What I like most about Forms On Fire is how easy it is to use the application's tools.

Cons

there are no defects regarding the application tools.

Response from Forms On Fire

Thank you so much for your review, Natalia and we are grateful that you say you are extremely satisfied.

Replied 26/09/2023
Andrew
Andrew
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 22/04/2022

Epic Form Software

Pros

Super easy to use with a high quality product as the end result.

Cons

I didn't experience anything while using FOF that gave me reason to pause

Response from Forms On Fire

Hi Andrew, thanks for your review and we hope you are getting the most out of our software. Please reach out to our support group if you need any additional help.

Replied 26/09/2023
Stephen
  • Industry: Retail
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 21/04/2020

A great platform to put mobile data in the hands of your users

[SENSITIVE CONTENT HIDDEN] at Forms on Fire helped us to build a mobile app to support all of our merchandising representatives visiting retail stores across the country. They have up-to-date store data at their fingertips as well as all the notes they took the last time they visited.

Pros

The platform provides the standard infrastructure along with incredible flexibility to build the app that your business needs.

Cons

I only wish I was able to spend the time learn how to do more of the programming myself.

Jose
  • Industry: Law Enforcement
  • Company size: 201–500 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 3/04/2017

Forms on Fire Amazing

Forms on fire (FOF) allows for businesses to create forms and automate processes that would otherwise be time consuming in the paper world. I tried and reviewed numerous other companies Fast Forms, Pronto Forms and Happy Inspector to name a few to determine the product that best served my needs. I needed a software easy to use, flexible and worked on three platforms iOS, Android and Windows. The ability to design, create and import data in different formats to include software support. Most importantly it needed to be priced affordably. Let me state this clearly, FOF is truly an amazing software that met all my expectations. Most importantly the pricing was lower if not comparable to the competition. The customer service was just insane, they were helpful, provided my with video and live support, one on one session and followed up with me to see if I had questions (I had plenty). What sealed the deal for me was the pricing and the cross platform availability. Megan Jackson of FOF was fantastic and incredibly helpful. As of the posting of this review, FOF redesigned the dashboard and it was no surprise to see that it was astatically pleasing visually and even more functional. Guys keep up the good work!

Pros

The availability to use it on different platforms ios, android and windows. I am not always in the field so when I am on the desktop (Windows) I love that I can open the software edit forms and preview what it will look like without having to use my tablet.

Cons

I would like to see more flexibility with the logo design, specifically I could not enlarge the logo. I would also like to see a mission or vision field that can be incorporated with the logo design.

Chad
  • Industry: Public Safety
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
0

5.0
Reviewed on 19/04/2020

User friendly

Pros

I love how easy it is to fill out the forms and the ability to add new forms as needed

Cons

In ability to delete a form in the field if you needed to

Alex
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 8/03/2024

The best customizable app for businesses

Overall, Forms on Fire is a great program and really helped elevate our company. With the ease of use, and the simplicity of it, we were able to switch all of our divisions to the app seamlessly. Our customers are happy, and we were able to minimize issues and complaints with them.

Pros

The ease of customization on the app for our technicians. It was so easy to learn how to code and build the paperwork and app form. The customer service team was so quick to respond when I had a question about my form.

Cons

Sometimes, it takes a few minutes for the paperwork to come through once our technicians submitted. Thy sometimes have to press the "force sync" button or leave the app open.

Response from Forms On Fire

We're genuinely touched by your kind words and thrilled to know how much Forms On Fire has positively impacted your company. It warms our hearts to hear about the seamless customization experiences of your technicians and how our customer service team has been there for you right when you needed us. Your success story, from the smooth transition across divisions to the happiness of your customers, fills us with pride and joy. We understand the hiccup with the syncing process and appreciate your patience as we strive to enhance every aspect of our service. Your journey inspires us to keep improving and to continue providing support that makes a difference. Thank you for letting us be a part of your company's success story.

Replied 12/03/2024
Tom
  • Industry: Food Production
  • Company size: 201–500 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 18/03/2024

Very easy for end users to grasp

Had a use for the product and everyone I talked with, was more than helpful getting us comfortable and up and running quickly.

Pros

Easy to get end user paper documents and processes converted to electronic format. very customizable product.

Cons

I really don't have a dislike for the product.

Response from Forms On Fire

Thank you so much for your positive review! We're thrilled to hear that our product's ease of use and customization have met your needs for converting documents and processes to electronic format. Your satisfaction is our top priority, and we're here to continue providing you with the help and solutions you need. Thanks again for choosing our Forms On Fire and we look forward to supporting your success in the future!

Replied 23/03/2024
Daniel
  • Industry: Farming
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 14/06/2024

Organization tool

I like having a record that can be referenced in the future

Pros

This app makes you better at your job. It keeps track of the things that smash together after a long day

Cons

The sun is bright and apps are generally hard to use

Response from Forms On Fire

Thanks for your review! We're glad our app helps you stay organized and improves your work. It's great to hear that having a reliable record for future reference is valuable to you.
Thank you for being part of the Forms On Fire family!!

Replied 20/08/2024
Eric
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 27/07/2024

I am a huge fan of Forms on Fire

Pros

They essentially created an app for us to be used to create proposals for our gutter company customers. I explained to them what I was envisioning and they delivered beyond my expectations.

Cons

I do not have a single critique or criticism of this company. Anyone I have ever interacted with at the company is wonderfully helpful and competent.

Response from Forms On Fire

Thank you for your kind words! We’re thrilled to hear that Forms on Fire exceeded your expectations and that our team has been helpful to you. We appreciate your support!

Replied 20/08/2024
Paddy
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 14/08/2024

Customer support review

Pros

What really sets this Forms on Fire apart is their incredible customer service. Every interaction we've had has been professional, timely, and solution-oriented. The support team is knowledgeable, responsive, and genuinely cares about helping us succeed. They go above and beyond to ensure that every problem is resolved quickly and effectively.

Cons

I have found nothing to dislike about forms on fire.

Response from Forms On Fire

Thank you so much for your wonderful review! We're delighted to hear that our customer support has made such a positive impact. It’s our goal to provide professional, timely, and solution-oriented service, and we're thrilled that our team has been able to deliver that for you. Knowing that we’ve gone above and beyond to help you succeed means a lot to us. We truly appreciate your kind words and are glad that you’ve had such a great experience with Forms on Fire!

Replied 20/08/2024
Kaung Khant
  • Industry: Telecommunications
  • Company size: 10,000+ Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 29/10/2024

A User-Friendly Approach to Form Building

I've positive experience with Forms On Fire with its user-friendly interface, customization functions and robust features set. It's ability to streamline data collection and workflow automation is particularly well-received.

Pros

I like most about Forms On Fire are its intuitive and user-friendly interface and drag-and-drop functionality that easy to use and navigate. I also appreciate its comprehensive functionality and advanced features.

Cons

I don't have much dislike about Forms On Fire except of its steep learning curve for some complex features..

Julie
  • Industry: Financial Services
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
0
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 13/06/2024

Effective Tool for Mobile Data Collection

Very helpful in the ergonomics data collection environment. The form was set up before I got here. I found it very easy to get used to.

Pros

Customizable, ease of entry, data collection format.

Cons

Spell check function a challenge when you work with international names!

Response from Forms On Fire

Thank you for your feedback on Form on Fire! We’re glad you found it effective for mobile data collection and easy to use in your ergonomics work.

We appreciate your note about the spell check function, especially when working with international names. We’re always looking for ways to improve, and your insights are incredibly valuable in helping us refine the tool further.

Thank you for choosing Form on Fire, and we look forward to continuing to support your data collection needs!

Replied 20/08/2024
Ankur
  • Industry: Printing
  • Company size: 11–50 Employees
  • Used Weekly for Free Trial
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

4.0
Reviewed on 5/11/2024

Improved Business Efficiency

Forms On Fire is a versatile, highly customizable tool that simplifies mobile form creation, especially for fieldwork. It offers user-friendly templates, offline functionality for remote areas, and seamless integration with systems like SharePoint and Google Drive, making data transfer easy. This tool has significantly boosted business efficiency, allowing for quick form building and easy distribution, ultimately enhancing workflow.

Pros

What I appreciate most about Forms On Fire is its versatility and high level of customization, making it a truly user-friendly tool for our team. The customizable templates are fantastic, especially for fieldwork, as they enable us to develop mobile forms for data collection quickly and easily.

Cons

The only downside is the pricing, but considering the value it provides, it’s manageable.

Lloyd
  • Industry: Public Safety
  • Company size: Self Employed
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 10/02/2024

Absolutely the best

Pros

Saves so much time which saves money for my company.

Cons

Nothing absolutely love it best thing I have purchased

Response from Forms On Fire

Thank you immensely for your glowing review! We're overjoyed to hear that Forms On Fire has been a valuable time-saver for your company, ultimately contributing to cost savings as well. It's incredibly rewarding for us to know that our product stands out as the best investment you've made, with no drawbacks in your experience. Your satisfaction and success are what we aim for with our service. Should you have any suggestions or need further assistance, we're always here to support you. Thank you for choosing and trusting Forms On Fire!

Replied 12/03/2024
Nanita Rica Winniewski
  • Industry: Market Research
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
4

3.0
Reviewed on 6/03/2025

Easy to learn

Pros

Forms on fire is tour is easier to follow while learning to use.

Cons

Forms on fire experts are easy to deal with

Claudine
  • Industry: Food Production
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 20/10/2023

Great Product

FOF has provided a very efficient and effective tool for us to record and report information from very remote locations. It was easy to import and integrate the data captured with other analytics to enhance overall company reporting. I highly recommend this product.

Pros

This product has saved us significant time recording and reporting data from remote locations. It is easy to use and the support staff was very easy to work with!

Cons

At this point we have not had any major issues or cons with this product.

Response from Forms On Fire

Thank you for sharing your positive experience with our product! We're thrilled to hear that it has significantly streamlined your data recording and reporting processes, especially in remote locations. Your praise for our user-friendly interface and supportive staff is greatly appreciated. It's awesome to know that you've found value in Forms On Fire's application and we are happy to hear that the system has contributed to enhancing your company's reporting capabilities. Your high recommendation means a lot to us!

Replied 25/10/2023
Agani
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 4/01/2023

User Friendly

Pros

The app is very user friendly and responsive making it interesing to use.The app has no errors and good customer care

Cons

Forms on Fire cares for its end-user experience to ensure userfirendly processes. Data retrieval is simple to access. Attentive customer service is a guarantee.

Sean
  • Industry: Wholesale
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 28/07/2021

A very effective tool to save field time and office time.

Overall I'm very satisfied with the price we pay, and the ability to complete items in an app with an output report on our template.

Pros

The output template is the most important feature to us. This way we can use our existing forms, and create a report we can immediately send to a customer while still onsite.

Cons

Sometimes the customer support doesn't know what I am talking about when building the forms. Building the forms is sometimes very confusing, and very tedious. The amount of time it takes to build a form sometimes is not worth the effort over using excel. Not being able to force sync from the home page of the app is a downfall.

Alternatives Considered

GoCanvas

Reasons for Choosing Forms On Fire

We wanted some users to be able to have monthly subscriptions.

Switched From

GoCanvas and Microsoft Excel

Reasons for Switching to Forms On Fire

The ability to turn off subscriptions, and the ability to use our existing forms. [SENSITIVE CONTENT] is also very knowledgeable.

Response from Forms On Fire

Hi Sean, we took your feedback and the app now allows you to force sync from the homepage of the app. As to building your forms, it definitely requires you to think through your problem thoroughly. Feel free to book a kickstart with a specialist to help you through the rough patches.

Replied 26/09/2023
Dana
  • Industry: Public Safety
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 6/06/2022

Adaptable Platform

Has been excellent. For those familiar with Microsoft Excel the learning curve is gentle and the more one works in the system the more opportunities arise. The support from the Forms on Fire team has been fantastic, better than any other digital platform I've used even outside this space.

Pros

The fact that the platform is a blank slate that allows for a large amount of customization is very important for our organization as it means our digital information management can match the changing circumstances of the work site. The fact as well that it is a no code platform allows for area experts in our field to engage in the development of forms without the need for an extensive IT background.

Cons

While luckily not the largest issue for us, the fact that there is a limit of 50,000 row in the data sources does mean that there can be a risk regarding large scale operations but there do seem to be some work around that we are exploring for our larger systems.

Response from Forms On Fire

Thank you so much for your terrific review, Dana. As you may know, if you maintain rows in an external database, there is no limit. Please be sure to submit any good ideas you have for the product to our support group. All the best to you.

Replied 26/09/2023
Matthew Maximo
Matthew Maximo
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 22/04/2022

Forms are definitely on Fire!!!!

Forms on fire was exactly the middle ground we needed between being offline using paper and developping our own mobile app for internal use. We decided that simply digitizing the forms was the best use of our time and money and it has had a great ROI. Within the first 3 weeks of using FoF we were able to increase productivity and decrease paper to computer entry completely.
Reports that usually took 1 hrs to gather the information and another hour to digitize and publish could be done on the fly during the data gathering phase.

Pros

This software is so easy to use! If you can drag and drop you can make a nice UI and form that is accessible reliably from any mobile platform.
We really did have an easy time taking our existing excel sheets, modifying them to a forms on fire friendly format and setting that up. Total effort was about 10 hrs for a form conversion (first time, and done manually).

Cons

We got stuck with a few elements (how to pass data in a certain format) that didn't work, but Forms on fire customer support were available to help us get through it. It turns out it was user error and not Forms on Fire

Response from Forms On Fire

Hey Matthew, thank you for your 10 out of 10 review. Our support team is always available via email, telephone, or chat whenever you need us.

Replied 26/09/2023
Cliff
  • Industry: Machinery
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 28/05/2019

Easiest to Implement!

Very pleased with the ease of developing our forms, distributing, updating, and collecting the uploaded data . The drag and drop interface for forms is outstanding and the help files make it easy to develop any workflow you can imagine, very powerful!

Pros

Our team especially liked the openness of the software programming interface, the associated help files, and the superb customer support whenever we had a question. We knew going in that we would have some "special tasks" we would need to implement and Forms On Fire appeared to have the best programming system in place to easily make that happen using our own personnel and not requiring the software company to handle everything at additional cost. The system is so easy it just doesn't require that much support, but if you need it, they are there to help!

Cons

I think the website interface could use a few minor improvements like having data view columns maintain their positions between sessions or refreshes, and perhaps a little more development on the dashboard, although we'll probably develop our own that most of the vendors for this type of software simply don't offer.

Reasons for Switching to Forms On Fire

We chose Forms On Fire over the competition based on the following: 1- Best Responses to our RFP documentation 2- Wide number of platforms the software will run on 3- Ease of developing the required forms and their ongoing maintenance as our products evolve 4- Most open development environment and help system in place allows us to do what we want, when we want, and not have to have the software vendor do it for us, unless we need them to! 5- Price is one of the best out there and provides excellent value per dollar

Response from Forms On Fire

Hi Cliff, thank you for your very kind words. We appreciate all our clients. Most our clients want such specific information about dashboards. Have you talked to our pro services team about designing something for you and your specific data? Reach out to us, we want to help!

-Kendall

Replied 17/03/2020
Angelo
  • Industry: Internet
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
3

5.0
Reviewed on 6/01/2023

Streamline Your Data Collection with Forms On Fire

Overall, Forms On Fire is a great tool for businesses or individuals looking for an efficient way to collect and manage data. The intuitive interface and comprehensive feature set make it an ideal choice for those looking to streamline their data collection process. The cost may be a barrier for some, but the powerful features justify the investment.

Pros

Forms On Fire is a powerful and intuitive data collection platform. It offers a wide range of features, including drag-and-drop form building, customizable workflows, and a comprehensive reporting system. The user-friendly interface makes it easy to set up and manage multiple forms quickly and efficiently. It also integrates with existing systems and allows for easy data sharing with third-party applications.

Cons

Although Forms On Fire offers a comprehensive set of features, it may be too complex for some users. The user interface can be a bit intimidating for those who are unfamiliar with web-based applications. Additionally, the cost of the premium version may be too steep for smaller businesses or individuals.

Response from Forms On Fire

Thank you so much for your 10 out of 10 review, Angelo. Please reach out to our support team if we can help simplify the design for something you are building.

Replied 26/09/2023
Joanna
Joanna
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 25/05/2018

Fun to use, so robust for small businesses looking for efficiency

Ability to gather info from guys in the field and turn it into nice-looking reports for customers and actionable knowledge for the office.

Pros

When my business needed a form built and I was tired of waiting for programmers to build stuff for us that cost a lot of money and our time trying to explain to them what we needed, then wasn't quite right because they still don't really understand our business, I decided to build one myself. I then spent a lot of time looking at different products, and most of the ones that had the core functionality I needed (the ability to automatically create PDFs) were either too annoyingly simple and couldn't make the calculations I needed or they were so complex I would have to learn a lot of programming. Thank goodness I found Forms on Fire! It's the perfect middle ground that lets me do amazing things with a little work and playing around but takes care of the basics in the background.

Cons

They have a knowledge base that is great for getting started, but often doesn't show enough examples for me to quickly understand how to make their more advanced features work. And sometimes they go ahead and release new features (yay!) without fully debugging or writing up how to use or the bugs they've already found and are working on.

Response from Forms On Fire

Hi Joanna, we appreciate your kind words and we now have a process in place for adding examples to our knowledge base, which occurs every week!

Replied 27/11/2018
John
John
  • Industry: Marketing & Advertising
  • Company size: Self Employed
  • Used Monthly for Free Trial
  • Review Source
Value for Money
4
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 5/03/2023

A goood software to create customizable forms and streamline their data collection processes.

Formsonfire is a flexible and user-friendly data collection and workflow automation tool that can help businesses streamline their operations and improve their efficiency.

Pros

The platform allows businesses to create customized forms and workflows that are tailored to their specific needs, and can be used across a range of industries and use cases. Additionally, Formsonfire provides users with a range of tools and features that can help them automate their processes, such as email and SMS notifications, integrations with third-party tools, and real-time reporting.Another advantage of using Formsonfire is its ease of use. The platform is designed to be intuitive and user-friendly, with a drag-and-drop form builder that makes it easy to create and customize forms. Additionally, Formsonfire provides users with a range of templates and pre-built forms that can be used as a starting point, saving time and reducing the learning curve.

Cons

While Formsonfire offers a range of pricing plans that are designed to be accessible to businesses of all sizes, the cost can add up quickly if you require a large number of forms or advanced features.Another potential issue with Formsonfire is its limited offline functionality. While the platform does allow users to collect data offline, there are some limitations to what can be done without an internet connection. This may be a concern for businesses that operate in areas with limited connectivity or require real-time data collection and reporting.

Response from Forms On Fire

Thank you so much for your review. Working offline is built-in to the product but will have limitations. We have some clients who are using the product with live emergency systems and they use advanced wireless systems to remain online. Reach out to our support organization if you'd like some recommendations on these types of systems.

Replied 26/09/2023
Mark
  • Industry: Environmental Services
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 28/07/2021

Great mobile forms solution

Switched form another mobile forms platform. Needed stable pricing for our business. Switch was seamless and made team more productive immediately.

Pros

Implementation was intuitive and straightforward. Form building was easy to understand. Having a windows version made implementation and use more efficient.

Cons

In depth training opportunities would be helpful

Response from Forms On Fire

Hi Mark, we appreciate your excellent review and love it you've been on the platform for quite a long time now. Be sure to check out our new training offerings or if you have any questions, reach out and schedule a time with our client success team who can show you some terrific features that will spark your imagination.

Replied 26/09/2023
Kay
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 16/09/2022

Genius

Overall-- 5 stars. The customer service really puts Forms on Fire over the top.

Pros

Customer support is out of this world. Quick to respond and available to help.
Forms on Fire is amazing for our company because we are so spread out, and many of our employees do not have access to a printer when they need it. This enables us to get data from our field guys, and they never have to leave the field to do it.

Cons

I had a hard time with the connectors and the templates, but it is super easy after being walked through the process.

Response from Forms On Fire

Hi Kay, we are super grateful for your review and explaining both the system and our support. Contact our support anytime you need help walking through the new product features coming out each quarter.

Replied 26/09/2023
Cam
  • Industry: Construction
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5.0
Reviewed on 30/11/2021

Top notch customer support

Pros

We were able to develop and deploy baseline functionality on our first project to help support what soon became a multifaceted, company-wide deployment of FOF across our enterprise. Ease of integration with tools like Salesforce and a responsive customer support team make this product a winner for anyone who needs to deploy a specialized field service app for construction, industrial, or environmental projects.

Cons

The mobile design patterns are useful and utilitarian but they are somewhat limited and not customizable. This is the not the product to use if you want to highly customize the UI. This may be the case with most no/low code mobile app platforms as I do not have familiarity with many others.

Alternatives Considered

Salesforce Field Service and GoCanvas

Reasons for Switching to Forms On Fire

Flexibility to support our unique business needs.

Response from Forms On Fire

Thanks Cam, we appreciate you joining our movement!

Replied 1/12/2021
Karley
  • Industry: Real Estate
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 10/08/2022

Amazing app!

My overall experience has been great. I’ve been using Forms On Fire for almost 3 years and have no complaints!

Pros

I love how easy the app is and the different apps we have been able to build within forms on fire. It makes our day-to-day easier.

Cons

At this time I cannot think of any features that need improvement.

Response from Forms On Fire

Thanks again for your review, Karley. We appreciate your loyalty and we are here to support you along your journey.

Replied 26/09/2023
Johannes
  • Industry: Logistics & Supply Chain
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
3
Customer Support
5

5.0
Reviewed on 14/07/2021

Great software to prepare and update your company for the future!

I only do have good experiences with forms on fire, using it on a daily basis for forms like "Damaged Material Reports" and all othe reports needed within logistics.

Pros

Database to have conformity throughout the organization.
Exportable Excel data for further use.
NO PAPER!!!
Easy use for employees.

Cons

As being a customer in Germany, german language would be a great thing to have.

Response from Forms On Fire

Hello Johannes,

We are happy to now support the German language. Feel free to contact our support team if you have any trouble. Vielen Dank, dass Sie Kunde sind!

Replied 26/09/2023
Verified Reviewer
  • Industry: Management Consulting
  • Company size: 501–1,000 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 26/01/2018

Very versatile and easy to use. Excellent customer support!

Ease of use as a designer and user. All of my users are very pleased with user experience. Great support team.

Pros

I have used forms on fire for several types of data collection with my team and have had a very positive experience as a form designer and user. The form builder is intuitive and easy to use and very easy to test. I love the fact that they have a windows app, especially when it comes to testing changes on my forms. Make a change, open window app, test and adjust. Anytime I hit a wall and I am not sure what to do, a few minutes spent on the support chat gets me what I need. Forms on fire is flexible, powerful and an economical way to collect the data my team needs from the field.

Cons

Forms on Fire has a very extensive knowledge base, that could be improved by the addition of some short videos that walk users through some of the more complicated tasks. The support information is all there, I just learn easier when I can see it in action.

Response from Forms On Fire

Hey, thanks again for your terrific review. We just launched a revised knowledge base and I think you're going to like it. Drop by support.formsonfire.com and let us know what you think.

Replied 12/04/2018

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