---
description: Review of InTouch Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: InTouch | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# InTouch

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> InTouch is a software that allows businesses in the health and fitness industries to manage their customer engagement in an easy and effective way. It is a cloud-based application that can be accessed anywhere and on any device.

InTouch has many different functionalities, including the ability to create and send automated emails, manage leads and contacts, send SMS messages, and collaborate with other users in real-time messaging. It also lets users track follow-up activities and monitor the performance of individuals against defined goals.

InTouch allows businesses to create onboarding and retention plans and use the centralized dashboard to track key performance indicators (KPIs) via actionable analytics. Other features include reporting, campaign management, presentation creation, scheduling, and more.
> 
> Verdict: Rated **3.8/5** by 38 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.8/5** | 38 Reviews |
| Ease of Use | 3.7/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.4/5 | Based on overall reviews |
| Features | 3.5/5 | Based on overall reviews |
| Recommendation percentage | 60% | (6/10 Likelihood to recommend) |

## About the vendor

- **Company**: InTouch Technology
- **Founded**: 2005

## Commercial Context

- **Pricing model**: Flat Rate
- **Pricing Details**: Contact sales at 206-279-3993 for details.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Available Countries**: Canada

## Features

- API
- Activity Dashboard
- Activity Tracking
- Alerts/Notifications
- Autoresponders
- CRM
- Calendar Management
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Campaign Segmentation
- Chat/Messaging
- Click Tracking
- Customer Segmentation
- Customisable Branding
- Customisable CTAs
- Customisable Forms
- Customisable Templates
- Customization
- Data Import/Export

## Integrations (4 total)

- CSI Spectrum
- Jonas Club Management
- MotionSoft
- Zapier

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Marketing Automation Software](https://www.softwareadvice.co.nz/directory/1686/automation/software)

## Related Categories

- [Marketing Automation Software](https://www.softwareadvice.co.nz/directory/1686/automation/software)
- [Lead Management Software](https://www.softwareadvice.co.nz/directory/1682/lead-management/software)
- [Lead Nurturing Software](https://www.softwareadvice.co.nz/directory/4229/lead-nurturing/software)

## Alternatives

1. [Dripify](https://www.softwareadvice.co.nz/software/256302/dripify) — 4.7/5 (476 reviews)
2. [Meritto](https://www.softwareadvice.co.nz/software/340562/comprehensive-admission-suite) — 4.6/5 (616 reviews)
3. [Brevo](https://www.softwareadvice.co.nz/software/18887/brevo) — 4.6/5 (3408 reviews)
4. [Constant Contact](https://www.softwareadvice.co.nz/software/397812/constant-contact) — 4.3/5 (2912 reviews)
5. [Marketo Engage](https://www.softwareadvice.co.nz/software/21522/marketo-engage) — 4.3/5 (710 reviews)

## Reviews

### "Intouch" — 3.0/5

> **Leland** | *29 June 2021* | Health, Wellness & Fitness | Recommendation rating: 8.0/10
> 
> **Pros**: Yes it is easy to use and easy to train others.
> 
> **Cons**: I wish it could recognize repeat attendees of our health club easier so we could train our front desk.
> 
> We use it everyday and love it\!

-----

### "Gym leads" — 4.0/5

> **Kyle** | *18 June 2021* | Health, Wellness & Fitness | Recommendation rating: 6.0/10
> 
> **Pros**: Talks to other software for booking automation, texting, lead tracking
> 
> **Cons**: Too intricate, too small (difficult to see and click), too many unnecessary steps, schedule disappears when going back to calendar
> 
> It’s a nice spot to keep leads but isn’t the most user friendly

-----

### "MindBody User" — 2.0/5

> **Brooke** | *23 June 2021* | Health, Wellness & Fitness | Recommendation rating: 2.0/10
> 
> **Pros**: Integrates with our customer management system.
> 
> **Cons**: Does not fully match how our business runs.  Integration does not go both directions so there is a lot of manual work to cancel members then put them back in to any sales pipeline.
> 
> I do not view InTouch as a system that adds a lot of value to our business.

-----

### "Intouch and Fitness Prospecting Go Hand in Hand" — 4.0/5

> **LISA** | *28 June 2021* | Health, Wellness & Fitness | Recommendation rating: 9.0/10
> 
> **Pros**: Easy to maneuver- bright colors make it easy to read. Love the features of the notes that can be accessible to everyone on my team.
> 
> **Cons**: The "Calling feature" --you have to jump through hoops in order to receive status of "made" calls\!
> 
> The connection to our BOSS system-eagreements  is essential to the presentation of our sales and the simplicity.

-----

### "InTouch Review Wellbridge" — 5.0/5

> **Kaniel** | *18 June 2021* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: How easy it is to keep my updated on daily task. Makes my job easier
> 
> **Cons**: Some flaws that come with updates but they are fixed eventually.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/242608/intouch-follow-up)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/marketing/intouch-follow-up-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/242608/intouch-follow-up> |
| en-GB | <https://www.softwareadvice.co.uk/software/242608/intouch-follow-up> |
| en-IE | <https://www.softwareadvice.ie/software/242608/intouch-follow-up> |
| en-NZ | <https://www.softwareadvice.co.nz/software/242608/intouch-follow-up> |

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