--- description: Review of Rooftop Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Rooftop | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Real Estate Property Management Software](/directory/4672/property/software) > [Rooftop](/software/240854/rooftop) # Rooftop Canonical: https://www.softwareadvice.co.nz/software/240854/rooftop Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/240854/rooftop?page=2) > Rooftop is an all-in-one email management, team collaboration, and project management platform. This web-based solution is designed to streamline internal communication, task management, and customer support. Rooftop provides tools to increase team productivity, such as a shared email inbox, canned responses, intelligent search capabilities, automatic routing, reporting, and more. Rooftop’s project management tool enables teams to collaboratively build custom workflows and client pipelines. It provides features for task assignment, scheduling, document management, and real-time communication. Additionally, the platform includes a built-in simple CRM tool that allows teams to easily manage and track customer information in order to streamline sales processes. Pricing for Rooftop is billed per user, per month. Discounted pricing is available for annual plans. Support is provided via live chat, email, and an online knowledge base. > > Verdict: Rated **4.4/5** by 11 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 11 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.0/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: EASI ## Commercial Context - **Starting Price**: US$49.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: Rooftop is available across 2 pricing plans: Business: $49/user/month Built for large teams Enterprise: Contact Rooftop for pricing Custom features A discount is offered on annually billed plans. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: Dutch, English, French - **Available Countries**: Australia, Austria, Belarus, Belgium, Brazil, Canada, Chile, Croatia, Czechia, Denmark, Estonia, Faroe Islands, Finland, France, Germany, Greece, Hong Kong SAR China, Hungary, Iceland, India and 34 more ## Features - @mentions - Activity Dashboard - Alerts/Notifications - Archiving & Retention - Assignment Management - Autoresponders - Batch Communications - CRM - Canned Responses - Collaboration Tools - Commenting/Notes - Communication Management - Contact Management - Customer Database - Customer History - Customer Segmentation - Customisable Reports - Customisable Templates - Customizable Fields - Data Import/Export ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Real Estate Property Management Software](https://www.softwareadvice.co.nz/directory/4672/property/software) ## Related Categories - [Real Estate Property Management Software](https://www.softwareadvice.co.nz/directory/4672/property/software) - [Email Management Software](https://www.softwareadvice.co.nz/directory/3433/email-tracking/software) - [Customer Communications Management Software](https://www.softwareadvice.co.nz/directory/4742/customer-communications-mngt/software) - [CRM Software](https://www.softwareadvice.co.nz/directory/4153/crm/software) - [Task Management Software](https://www.softwareadvice.co.nz/directory/1412/task-management/software) ## Alternatives 1. 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[HoneyBook](https://www.softwareadvice.co.nz/software/365179/honeybook) — 4.7/5 (678 reviews) ## Reviews ### "Collaboration email in an organized way" — 4.0/5 > **James** | *25 January 2023* | Marketing & Advertising | Recommendation rating: 9.0/10 > > **Pros**: Works via the web; no need to install programs, helps the team to work as a team through tasks; helps to organize the inbox in an effective way, creating filters and giving importance to real objectives > > **Cons**: I believe it needs new integrations with other tools; Search tool is a bit slow, could be improved. > > Helped our team to develop an entire project, all in a home office. ----- ### "Very pleased" — 5.0/5 > **Preston** | *28 May 2021* | Mechanical or Industrial Engineering | Recommendation rating: 9.0/10 > > **Pros**: Improved proactive follow-up \& productivity. More detailed analysis on closure delay of tasks \& other details. > > **Cons**: Speed of the internal search engine needs improvement. Mobile app functions can be improved with push notifications to function more like a mailbox for persons on the move. It would be nice to have a more After Sales Service approach with functions like machine ID tags \& checklists for team members. > > We have been able to bring our KPI of open topics from 30% down below 15% in less than one year after launching RoofTop in our After Sales Service department. I get contentious remarks from team members of the ease of use and remarks of 'how did we work before?' ----- ### "Most of the options are really useful, this app allows a very professional customer support" — 3.0/5 > **Louis** | *1 June 2021* | Pharmaceuticals | Recommendation rating: 7.0/10 > > **Pros**: Clarity, the fact that any user can have access to all the email, and especially the attachements (this is very important in technical fields). The fact that anyone can answer the emails, this help us to have quick feedbacks and professional supports. > > **Cons**: Waiting time when charging a discussion. ----- ### "Rooftop is savior for project collaboration" — 4.0/5 > **Musliah** | *5 July 2022* | Higher Education | Recommendation rating: 7.0/10 > > **Pros**: Helped me and my coworker manage our projects and tasks with Rooftop's aid. Conferencing and a communication system are essential features for a collaborative project, and they has both built-in. It makes it easier for us to contact one another. > > **Cons**: It was challenging to use this software since it requires a steady connection to the internet to download all of the necessary materials. The emailing services on my smartphone also constantly malfunction whenever I attempt to modify the template. > > It has it pro and cons, but overall, it helped us with our project in the communication and collaboration aspect without fail. ----- ### "Rooftop Software Review: Streamline Operations and Improve Communication" — 5.0/5 > **Verified Reviewer** | *29 March 2023* | Marketing & Advertising | Recommendation rating: 7.0/10 > > **Pros**: Cloud-based platform that offers project management and field service management solutions.Specifically designed for businesses that provide services such as HVAC, plumbing, electrical, and other home and commercial maintenance services.User-friendly interface that allows technicians to access job details and customer information from their mobile devices while in the field.Real-time updates on job status, inventory levels, and other metrics.Helps automate manual processes and improve communication between technicians and customers.Offers a free trial period for users to test the software before committing. > > **Cons**: May not be suitable for businesses outside of the home and commercial maintenance services industry.Limited customization options may not meet the specific needs of all businesses.Some features may require additional setup and configuration, which can be time-consuming.May not be cost-effective for small businesses or individual service professionals. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/240854/rooftop?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/240854/rooftop) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data