---
description: Review of Guest Service Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Guest Service | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/4574/customer-experience/software) > [Guest Service](/software/240293/guest-service)

# Guest Service

Canonical: https://www.softwareadvice.co.nz/software/240293/guest-service

> GuestService is an independent element to ensure you can handle your guests from start to finish. You can accept new requests and control customer requirements via online guest management logins. With continuous, multilingual and multi-stage operations, you can serve guests in all areas such as the grandstands and the pre-booth.

Satisfy your customers' needs, increase their loyalty, and increase your revenue with a single touchpoint. GuestService ensures that your customers get the best possible help. They can send their requests and orders and follow up with them on a universal system without language interference. Your guest knows your accommodation, your administrative services, and the surrounding area, so they use a computerized follow-up service.

GuestService offers English, Spanish, German, French, Russian and Arabic as the default dialects. Hotels can have more bookings, higher revenues and a simpler management structure.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Guest Service

## Commercial Context

- **Starting Price**: €99.00
- **Pricing model**:  (Free version available) (Free Trial)
- **Pricing Details**: Up to 50 rooms - From €99/month
Up to 100 rooms - From €199/month
Up to 300 rooms - From €299/month
- **Target Audience**: 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Arabic, Bulgarian, Croatian, Czech, Dutch, English, Estonian, Finnish, French, German, Greek, Hungarian, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Slovenian, Spanish, Swedish, Turkish, Ukrainian
- **Available Countries**: United Kingdom

## Features

- API
- Guest Experience Management
- Multi-Language

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Customer Experience Software](https://www.softwareadvice.co.nz/directory/4574/customer-experience/software)

## Alternatives

1. [monday.com](https://www.softwareadvice.co.nz/software/131008/monday-com) — 4.6/5 (6035 reviews)
2. [Connecteam](https://www.softwareadvice.co.nz/software/109560/connecteam) — 4.6/5 (5203 reviews)
3. [Bitrix24](https://www.softwareadvice.co.nz/software/128326/bitrix24) — 4.2/5 (990 reviews)
4. [Jotform](https://www.softwareadvice.co.nz/software/433821/jotform) — 4.7/5 (2885 reviews)
5. [Pipedrive](https://www.softwareadvice.co.nz/software/321306/pipedrive) — 4.5/5 (3050 reviews)

## Reviews

### "Super App" — 5.0/5

> **Verified Reviewer** | *14 October 2022* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: I easily saw the opportunities and possibilities in the hotel I stayed.
> 
> **Cons**: I hope it becomes more common in hotels. :)
> 
> A great hotel app that I noticed at the beginning of my stay and started using it. We needed a baby bed and opened a demand. They brought it quickly.

-----

### "Good Guest Experience" — 5.0/5

> **Verified Reviewer** | *14 October 2022* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: Contactless especially enriched the guest experience
> 
> **Cons**: It is easy to use and has a user-friendly interface.
> 
> I can communicate all my requests and complaints directly to the hotel.

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/240293/guest-service)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/customer-communications-mngt/guest-service-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/240293/guest-service> |
| en-GB | <https://www.softwareadvice.co.uk/software/240293/guest-service> |
| en-IE | <https://www.softwareadvice.ie/software/240293/guest-service> |
| en-NZ | <https://www.softwareadvice.co.nz/software/240293/guest-service> |

-----

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