---
description: Review of Klarna Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: Klarna | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Headless eCommerce Platforms](/directory/4080/headless/software) > [Klarna](/software/240087/klarna)

# Klarna

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> Klarna is a payment processing platform, which helps businesses streamline customers' checkout experiences using on-site messages, marketing banners and more. It messaging widget enables retailers to display offered payment methods based on item prices and shopping basket's size.&#10;&#10;Using Klarna, organizations can accept payments via bank transfers or cards and customize on-site messages' text font and color. The mobile application helps shoppers report returns, communicate with customer service agents, track deliveries, recieve alerts about price drop across saved items, access deals or discounts and more. Additionally, the platform automatically fills shipping or billing details for returning customers.&#10;&#10;Klarna integrates with various third-party systems such as BigCommerce, Ayden and Aurora Commerce, among others. Pricing is available on request and support is extended via knowledge base, documentation, live chat and phone.
> 
> Verdict: Rated **3.7/5** by 104 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.7/5** | 104 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 3.4/5 | Based on overall reviews |
| Value for Money | 3.6/5 | Based on overall reviews |
| Features | 3.9/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: Klarna

## Commercial Context

- **Pricing Details**: Contact Klarna directly for pricing details.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Italy, Mexico, Netherlands, New Zealand, Philippines, Singapore, South Africa, Sweden, United Arab Emirates, United Kingdom, United States

## Features

- Compliance Management
- Credit Card Processing
- Customisable Branding
- Data Security
- Debit/Credit Card Processing
- Electronic Payments
- Fraud Detection
- Mobile Access
- Mobile Payments
- Multi-Channel Marketing
- Multi-Currency
- Multiple Payment Options
- Online Payments
- Partial Payments
- Payment Fraud Prevention
- Payment Options
- Reminders
- Reporting/Analytics
- Third-Party Integrations

## Support Options

- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)

## Category

- [Headless eCommerce Platforms](https://www.softwareadvice.co.nz/directory/4080/headless/software)

## Related Categories

- [Headless eCommerce Platforms](https://www.softwareadvice.co.nz/directory/4080/headless/software)
- [eCommerce Software](https://www.softwareadvice.co.nz/directory/4340/ecommerce/software)
- [B2B eCommerce Platforms](https://www.softwareadvice.co.nz/directory/4328/b2b-ecommerce-platform/software)
- [Subscription Management Software](https://www.softwareadvice.co.nz/directory/3792/subscription-management/software)
- [Shopping Cart Software](https://www.softwareadvice.co.nz/directory/3953/shopping-cart/software)

## Alternatives

1. [PayPal](https://www.softwareadvice.co.nz/software/104664/paypal) — 4.6/5 (26676 reviews)
2. [Venmo](https://www.softwareadvice.co.nz/software/317580/venmo) — 4.7/5 (9306 reviews)
3. [Stripe](https://www.softwareadvice.co.nz/software/49509/stripe) — 4.6/5 (3386 reviews)
4. [Square Payments](https://www.softwareadvice.co.nz/software/374157/square-payments) — 4.7/5 (2715 reviews)
5. [Square Point of Sale](https://www.softwareadvice.co.nz/software/374161/square-register-pos) — 4.6/5 (3039 reviews)

## Reviews

### "Good Platform" — 5.0/5

> **Gustavo** | *7 May 2022* | Marketing & Advertising | Recommendation rating: 9.0/10
> 
> **Pros**: It does offer a fractionable payment method without interest&#10;It won't affect any credit score towards traditional banking systems.
> 
> **Cons**: It does not have a good customer support at all. There are no phone numbers or chat systems to get human prompt response to issues that might appear.
> 
> My experience with Klarna has been good most of the time, and I find it a pretty convenient way for customers to pay. Notwithstanding, I found some  issues to get refunds.

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### "Klarna Is One of the Best" — 4.0/5

> **James** | *10 April 2025* | Sports | Recommendation rating: 10.0/10
> 
> **Pros**: Variety of ecommerce sites that accept Klarna.
> 
> **Cons**: Short repayment options, looking for lower payments over a longer period.
> 
> Very pleased with Klarna.  Easy to use and can receive immediate acceptance on payment options.

-----

### "Terrible app don’t sign into it because you won’t be able to get out of it" — 1.0/5

> **Bill** | *26 April 2025* | Consumer Services | Recommendation rating: 0.0/10
> 
> **Pros**: Tried to sign in they keep sending me verification codes. I keep putting them in. I want to chat with somebody can’t can’t sign in. It’s the most useless app I’ve ever been on. I can’t even delete it because I can’t sign into this stupid thing.
> 
> **Cons**: Can’t sign in can’t get to chat with anybody your phone there and they can’t help me so don’t waste your time calling there and you can’t even delete the app because you have to be able to sign in which you can’t sign in. It’s ridiculous waste of time.
> 
> Terrible app. Can’t sign in keep sending me to text numbers to continue. I put them in and then the screen gets locked. Most frustrating app I’ve ever ever used.

-----

### "Klarna is Great" — 5.0/5

> **Robert** | *27 October 2025* | Recreational Facilities & Services | Recommendation rating: 10.0/10
> 
> **Pros**: I like that you can use Klarna almost as a credit card, if you need to purchase something and don’t want to pay in full you can choose a payment plan to help suite your finances, it is very easy to use it explains everything right on screen, the payment processing is quick and easy process, you can subscribe to get a hard copy of the Klarna card where you can use as a debit or kind of like a credit card, you can plan a purchase and use the card at any store that it’s accepted it took me a couple minutes to learn how this app works, and customer support is great I haven’t really had any problems since using the app, the advertising they do to help you purchase from company’s that support the app is great they offer cash back and some discounts also \&amp; they offer to reschedule a payment if you can’t make it at the selected date this is a great app i haven’t had a problem yet, 10/10 service
> 
> **Cons**: There’s not many cons I really experienced on this app yet it all seems reasonable and a very helpful tool to use to balance out finances for big purchases
> 
> My overall experience with Klarna is great it has helped me purchase things on a budget with the option to choose payment dates to help fit my finances

-----

### "My review for Klarna" — 5.0/5

> **Ajshanique** | *25 July 2025* | Hospital & Health Care | Recommendation rating: 10.0/10
> 
> **Pros**: Just like Afterpay, Klarna has been such an amazing payment service. I love it\! It allows you to break your order total up into smaller payments, that you can pay over time.
> 
> **Cons**: Klarna, though it is super cool. Is not offered everywhere you may shop. But that's okay, because chances are, you will find it offered at a store you do like to shop at.
> 
> Overall, I love using Klarna, especially when you see something that you need or just have to have. Klarna allows you to get what you want, when you want it and pay for it over time at your convenience.

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Next: [Next page](https://www.softwareadvice.co.nz/software/240087/klarna?page=2)

## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/240087/klarna)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/online-payment/klarna-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/240087/klarna> |
| en-GB | <https://www.softwareadvice.co.uk/software/240087/klarna> |
| en-IE | <https://www.softwareadvice.ie/software/240087/klarna> |
| en-NZ | <https://www.softwareadvice.co.nz/software/240087/klarna> |

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