--- description: Review of Bugzilla Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Bugzilla | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Online Project Management Software](/directory/436/web-based/software) > [Bugzilla](/software/23650/bugzilla) # Bugzilla Canonical: https://www.softwareadvice.co.nz/software/23650/bugzilla Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.nz/software/23650/bugzilla?page=2) > Bugzilla is an open-source bug tracking software solution that enables software developers to track bugs and defects during software development. Features include automated bug detection, bug lists, patch management and web services. Bugzilla’s Advanced Search feature allows software developers to create advanced search queries to track and list bugs. In addition, the platform shares automated email notifications whenever the bug tracking settings are changed. Bugzilla’s Time Tracking feature enables executives to estimate time for debugging, track work hours spent and establish deadlines. It also shares bug list in extensions, such as Atom, Comma-Separated Value (CSV) and iCalendar. Bugzilla allows managers and team leaders to assign and delegate bugs to different team members with the help of a drop-down list. Bugzilla is available in multiple languages such as Spanish, Japanese, French and German. > > Verdict: Rated **4.1/5** by 136 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 136 Reviews | | Ease of Use | 4.2/5 | Based on overall reviews | | Customer Support | 3.9/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.0/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Bugzilla ## Commercial Context - **Pricing model**: (Free version available) - **Pricing Details**: Bugzilla is available for free of cost. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Tracking - Alerts/Notifications - Audit Trail - Backlog Management - Bug Tracking - Bug/Issue Capture - Collaboration Tools - Customisable Reports - Customizable Fields - Issue Tracking - Milestone Tracking - Multiple Projects - Prioritisation - Progress Tracking - Project Management - Real-Time Notifications - Reporting/Analytics - Status Tracking - Task Management - Workflow Management ## Support Options - Email/Help Desk ## Category - [Online Project Management Software](https://www.softwareadvice.co.nz/directory/436/web-based/software) ## Related Categories - [Online Project Management Software](https://www.softwareadvice.co.nz/directory/436/web-based/software) - [Project Management Software for Small Business](https://www.softwareadvice.co.nz/directory/3618/small-business/software) - [Bug Tracking Software](https://www.softwareadvice.co.nz/directory/4721/bug-tracking/software) ## Alternatives 1. [Jira](https://www.softwareadvice.co.nz/software/4315/jira) — 4.4/5 (15312 reviews) 2. [GitHub](https://www.softwareadvice.co.nz/software/397820/github) — 4.8/5 (6155 reviews) 3. [TestMu AI](https://www.softwareadvice.co.nz/software/41699/lambdatest) — 4.6/5 (543 reviews) 4. [Zoho Projects](https://www.softwareadvice.co.nz/software/392421/zoho-projects) — 4.5/5 (856 reviews) 5. [Mattermost](https://www.softwareadvice.co.nz/software/404256/mattermost) — 4.4/5 (168 reviews) ## Reviews ### "Bugzilla for bugs" — 4.0/5 > **Sahil** | *24 September 2019* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: Bug management software basically used to create and track the bugs in the application . It chart and graphs feature is very useful to see the progress of the bugs. > > **Cons**: It is good but now their is many software who handle the bugs and project in single frame , so we do not need to purchase the software for only bug tracking. > > I have used it for almost one year and have very good experience for this bug tracking software. ----- ### "A Great bug Tracking Software tool" — 4.0/5 > **Sarath** | *4 August 2019* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: Bugzilla tool has always been is one of the best bug tracking tool, i used this tool around 2 years Easy to logging issue and tracking this tool every one easy to understanding > > **Cons**: Bugzilla bug tracking tool lot of features is available, but some attachment file size limited ----- ### "Best tool for keeping development team and Support team on same page" — 5.0/5 > **Verified Reviewer** | *12 September 2019* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: we are saas based software and provide 24\*7 support to our customers. Manytimes we receive bugs which we created on bugzilla and it is assigned to respective developer . This has streamlined our process . Automated email are sent to customers when bug is resolved. > > **Cons**: nothing as of now just one thing that software gets slow at time apart from this nothing i can think of > > It has help to reduce bad experience , earlier we reduce to forget about bugs but now we can keeptrack of all bugs ----- ### "Good and versatile tool for bug filing with REST API support but it has customization limitation." — 4.0/5 > **Ankit** | *15 November 2017* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: 1. Bug reporting and tracking is easy 2. Email notifications can be enabled 3. Sorting of bugs is easy > > **Cons**: 1. Dashboard customization is not available 2. UI needs improvement because lot of scrolling fields are present ----- ### "One of the best bug tracking softwares out there\!" — 4.0/5 > **Prasuk** | *23 December 2018* | Computer Software | Recommendation rating: 8.0/10 > > **Pros**: There are a few things I would like to specifically point out: - Easy to Use, I had no experience of any bug tracking software before using Bugzilla and it turned out so easy and user-friendly. - Ability to filter out columns as per requirements, for example, the severity of bug, reporter, assignee etc. > > **Cons**: - I felt that there should be an option to delete the comments within a period of time. - The column filtering could be made more user-friendly by adding checkboxes as in other management tools. - The attachments could be displayed in a better way (like a thumbnail). > > The software is free and provides some features are not there even in the paid softwares. This could be best choice for smaller organizations. ----- Page: 1 / 7\ Next: [Next page](https://www.softwareadvice.co.nz/software/23650/bugzilla?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/23650/bugzilla) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data