--- description: Review of Regpack Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Regpack | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Ticketing Systems](/directory/4641/ticketing/software) > [Regpack](/software/23490/regpack) # Regpack Canonical: https://www.softwareadvice.co.nz/software/23490/regpack Page: 1 / 16\ Next: [Next page](https://www.softwareadvice.co.nz/software/23490/regpack?page=2) > Regpack is a cloud-based registration and payment platform used by organizations that manage events, camps, courses, classes, and programs of all sizes. The platform is built around the idea that registration and billing should work together rather than live in separate tools. Administrators configure multi-step registration workflows using conditional logic, so the form adapts to each registrant based on their responses, automatically routing them to the correct program, pricing tier, or document collection step. On the payment side, Regpack handles one-time fees, deposits, installment plans, and recurring billing, with automated reminders and retry logic reducing the manual follow-up typically required to collect outstanding balances. Variable and tiered pricing can be tied directly to registration data, so the right amount is calculated and charged without staff intervention. Built-in dynamic reporting gives teams a real-time view of enrollment numbers, revenue, and participant data from a centralized dashboard, eliminating the need to export data into spreadsheets for basic operational visibility. Embedded eSigning allows organizations to collect waivers, agreements, and authorizations as part of the registration flow rather than through a separate process. Regpack is used across a range of industries, including camps, dance and music studios, childcare, conferences, nonprofits, and continuing education providers. > > Verdict: Rated **4.4/5** by 370 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.4/5** | 370 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.3/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Regpack - **Founded**: 2010 ## Commercial Context - **Pricing model**: Other - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Canada, United States ## Features - A/B Testing - ACH Payment Processing - API - Access Controls/Permissions - Activities Booking - Activity Tracking - Alerts/Notifications - Application Management - Attendance Management - Attendance Tracking - Attendee Management - Attendee Tracking - Automated Scheduling - Badge Management - Bank Reconciliation - Billing & Invoicing - Booking Management - CRM - Calendar Management - Campaign Management ## Integrations (3 total) - Calendly - QuickBooks Online - Zapier ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base ## Category - [Ticketing Systems](https://www.softwareadvice.co.nz/directory/4641/ticketing/software) ## Related Categories - [Ticketing Systems](https://www.softwareadvice.co.nz/directory/4641/ticketing/software) - [Child Care Software](https://www.softwareadvice.co.nz/directory/4654/child-care/software) - [Conference Software](https://www.softwareadvice.co.nz/directory/4210/conference/software) - [Donation Management Software](https://www.softwareadvice.co.nz/directory/418/crm-software/software) - [Event Management Software](https://www.softwareadvice.co.nz/directory/4734/event-management/software) ## Alternatives 1. [Eventbrite](https://www.softwareadvice.co.nz/software/133924/eventgrid) — 4.6/5 (5812 reviews) 2. [Cvent Event Management](https://www.softwareadvice.co.nz/software/99149/cvent-event-management) — 4.5/5 (1099 reviews) 3. [EventCreate](https://www.softwareadvice.co.nz/software/240674/eventcreate) — 4.9/5 (788 reviews) 4. [EventsAir](https://www.softwareadvice.co.nz/software/438138/eventsair) — 4.6/5 (79 reviews) 5. [Neon CRM](https://www.softwareadvice.co.nz/software/3122/neoncrm) — 4.3/5 (620 reviews) ## Reviews ### "Big improvement over our old system" — 4.0/5 > **Brad** | *8 January 2019* | Events Services | Recommendation rating: 8.0/10 > > **Pros**: What took me away from my old system and originally attracted me to RegPack is the appearance and registration experience for the end user. It's much more attractive and intuitive than my old system was. This alone makes for a more professional looking event. It's also much more powerful. I love the "triggers," which let you do so many things once you realize how they work. Using "tokens" to customize emails with specific registrant data has also been especially helpful. Support is good--as long as you can wait 24 to 48 hours for an answer. This was an adjustment for me, but now that I have got things down well it's not that big of a deal. > > **Cons**: The credit card rates are extremely high--probably the highest you'll find. This was a big turn off for me, especially since I had negotiated very good rates with my old provider. In the end though, I was able to justify this somewhat with some savings I made elsewhere. Financial reporting is much more complicated than with my old system. I am required to have very detailed reports that reconcile with the bank deposit and to get what I need, I have to Frankenstein a report from both RegPack and their credit card provider. It's very time consuming relative to my old system. I've been told they are working to include more customization though. ----- ### "Robust product with lots of options, but some glitches" — 4.0/5 > **Andrew** | *15 July 2020* | Performing Arts | Recommendation rating: 9.0/10 > > **Pros**: Lots of different ways to set up your program with custom forms, payment plans, and automations. This software is great for a wide variety of use cases. The new interface on the back end is easy to use with a great search function. And the autobilling makes it really easy to make sure everyone is paid up. > > **Cons**: It does glitch occasionally. A button won't work as you expect it to. A filter will include erroneous results. A pop-over or tool tip will get stuck in place and you'll have to refresh the page. Our users frequently had issues resetting their passwords. It chips away at the faith you have in the software to give you reliable reports, etc. The user experience is also not the most intuitive on the front end. Right at the beginning, there is a box with a dotted border instructing users on how to use the progress bar to navigate the forms. Why not just make the progress bar more obviously interactive? This is UX design 101. If you have to explain something in your design, you should find a way to make it more intuitive instead. And our patrons STILL had questions about how to find things in the system. > > The discount structure of our program was so easy to set up in the system. We loved that part of it. And the autobilling and email automation saved us so much time\! ----- ### "Regpack is AWESOME" — 5.0/5 > **Cindy** | *1 October 2018* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Our regional planning team has used RegPack for years to organize a 1,000+ person annual, professional development event. Regpack is powerful, easy to use and affordable. > > **Cons**: The only function we would like to add is the ability for attendees to create/update an account without being able to see/register for "products." This is a very small concern but it "would be nice." > > FANTASTIC\! Great customer support, very powerful and easy to use. The system was able to handle 400 registrations in just an HOUR with no problems. We had no clue that so many attendees would be so excited to register for our event and were thrilled that RegPack handled the workload without issues. ----- ### "Great service and a great team\!" — 5.0/5 > **Carson** | *5 January 2022* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Software was extremely easy to integrate into our website, thus allowing a cohesive look on our website. The group registration is a huge hit with me\! I tried multiple other softwares (some free some not) and none of them come close to Regpack. They also have top notch customer support. I felt supported throughout the entire building process. > > **Cons**: Truthfully, I haven't found anything I terribly hate. The software is a learning curve at first. But they do a great job of providing resources and getting you familiar with the terminology. > > Overall I would recommend Regpack to any organization looking for a powerful and flexible registration platform. The flexibility and group registration are by far the best features of the software. Alongside the amazing team behind it\! ----- ### "Great for adult and group registration" — 5.0/5 > **Sharon** | *31 July 2023* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: Easy to use, customizable, and adaptable to our needs. > > **Cons**: Haven't found anything that stands out. > > This system has been a lifesaver. Our adult students were getting frustrated using a registration system that was designed to register kids and teens. This allows them to sign themselves up as campers. Its easy to use, clean and allows them to sign up at anytime online. ----- Page: 1 / 16\ Next: [Next page](https://www.softwareadvice.co.nz/software/23490/regpack?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/23490/regpack) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data