--- description: Review of Sedna Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Sedna | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Internal Communications Software](/directory/4572/internal-communications/software) > [Sedna](/software/234412/sedna) # Sedna Canonical: https://www.softwareadvice.co.nz/software/234412/sedna Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/234412/sedna?page=2) > Sedna is a data-driven communication platform built to drive profitability in Maritime, by lightening the manual work of managing email and presenting data so teams can make better decisions. Sedna provides businesses with a competitive edge by seamlessly connecting an organisation's ecosystem with their communication, leveraging data and messages to empower teams with vital context and faster ways to manage email. Purpose built to serve any type of business and any department in the Supply Chain, Sedna provides enterprise-grade security and compliance, while a team of Maritime experts are available to ensure smooth implementation and support your teams around the world. Key features: - Integrations, Activity Panel, a fast Search and other features help drive business by leveraging insights hidden in your emails - Message tag filters, Workflows, Shared Inbox and other features Streamline processes via third party systems with minimal manual work - A dedicated platform built by and with experts in maritime, including Customer Support, Implementation and Customer Success teams - Safeguard regulatory compliance and enterprise-grade security through ISO Certification, GDPR \& CPAA, Certified by Sedna, Solo inbox and much more Learn more at www.sedna.com > > Verdict: Rated **4.9/5** by 10 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.9/5** | 10 Reviews | | Ease of Use | 4.7/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.1/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: SEDNA Communications - **Founded**: 2017 ## Commercial Context - **Starting Price**: £75.00 - **Pricing model**: Per User - **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - @mentions - API - Access Controls/Permissions - Active Directory Integration - Activity Tracking - Activity/News Feed - Alerts/Notifications - Chat/Messaging - Collaboration Tools - Commenting/Notes - Contact Management - Customisable Templates - Data Import/Export - Document Management - Document Storage - Drag & Drop - Email Management - Event Calendar - File Management - File Sharing ## Integrations (10 total) - Clio - Google Drive - Job Manager - Microsoft Excel - MimeCast Email Security - OrbitMI - Pipedrive - Salesforce.org Nonprofit Cloud - Trello - imos iX ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Internal Communications Software](https://www.softwareadvice.co.nz/directory/4572/internal-communications/software) ## Related Categories - [Internal Communications Software](https://www.softwareadvice.co.nz/directory/4572/internal-communications/software) - [Team Communication Software](https://www.softwareadvice.co.nz/directory/4594/team-communication/software) ## Alternatives 1. [Slack](https://www.softwareadvice.co.nz/software/154669/slack) — 4.7/5 (24046 reviews) 2. [Connecteam](https://www.softwareadvice.co.nz/software/109560/connecteam) — 4.6/5 (5058 reviews) 3. [Zulip](https://www.softwareadvice.co.nz/software/342365/zulip) — 4.9/5 (196 reviews) 4. [HulerHub](https://www.softwareadvice.co.nz/software/323266/huler-hub) — 4.9/5 (89 reviews) 5. [Flock](https://www.softwareadvice.co.nz/software/165028/flock) — 4.5/5 (344 reviews) ## Reviews ### "A great email management software" — 5.0/5 > **James** | *26 January 2023* | Marketing & Advertising | Recommendation rating: 8.0/10 > > **Pros**: The search option works great. The spam filter has a formidable quality. The organization of the inbox is a fundamental key for us to use the tool. > > **Cons**: The mobile part still needs to be improved. It could have more integration with other tools in the area as well > > We used it for a good period as the main email tool and the whole team liked it. ----- ### "SEDNA solved our problems of e-mail management and staff producitivity" — 5.0/5 > **José Luis** | *10 November 2021* | Maritime | Recommendation rating: 10.0/10 > > **Pros**: The search engine and the time saved in reading and archiving e-mails > > **Cons**: There are only two things to improve: the sharing of comments with the sender of the e-mail and the cost of the licences > > We improved the productivity and quality of our process by the elimination of the problems of e-mails not answered due to the high quantity of received e-mails, the time saved on the process of archiving e-mails and the very good performance of the search engine ----- ### "G2 Ocean Review" — 5.0/5 > **Brenda** | *20 December 2021* | Transportation/Trucking/Railroad | Recommendation rating: 7.0/10 > > **Pros**: -The searching is powerful and I like the fact that emails cannot be deleted. -The ability to collaborate on a message internally using the activity panel, eliminating long email threads and capturing everything related to the message together in one conversation. -The quick archiving. -The auto-tagging feature (both for Job references and for categories, as requested) - The "find related messages" feature > > **Cons**: - messages are still duplicated when shared with internal teams (one out and one in). I understand this is planned to be fixed shortly - it would be nice to be able to open messages in a full window - users often work with many messages open at the same time (sometimes 30 messages are being worked on simultaneously). When this many tabs are open, it's crucial to be able to hover over a message and view the contents in order to toggle between them. The view of the tab contents is too small. In Outlook when one hovers over the message, the entire message is presented to the user. This is pretty crucial for some users in G2O for their daily work. - the mobile app doesn't have good connection in some areas and cannot zoom in on messages - no offline functionality > > SEDNA support is always quick to reply. However, usually they come back with a lot of questions rather than trying to reproduce first. This frustrates the users. SEDNA development (of late) has been slow. We requested auto-tagging of Tradecode in the summer. It is now almost Christmas and we don't have a promised date for this. We had hoped for at least a workaround solution until this was in place. ----- ### "SEDNA Review" — 5.0/5 > **Verified Reviewer** | *12 January 2022* | Maritime | Recommendation rating: 8.0/10 > > **Pros**: Ease of looking for bunch of emails by various number of filters > > **Cons**: I think SEDNA should need a Mobile App for Android as the browser thing is just difficult to do. > > Overall experience with SEDNA is fantastic. You can see those age old emails and can tag them to users which are more responsible with the task. ----- ### "Very good product and engagement" — 5.0/5 > **Scott** | *4 November 2021* | Maritime | Recommendation rating: 8.0/10 > > **Pros**: The incredibly fast, scalable, and flexible search function along with auto-tagging helps reduce the time spent managing large amounts of email. The product is integrates with our corporate MFA and is any device anywhere. Reliability, support, and customer engagement are all excellent. > > **Cons**: The integration with our legacy email infrastructure and spam filtering created some challenges that were painful at times. This seems to be pretty much sorted out now. > > Our business deals with an enormous amount of external email. Keeping mail sorted and ensuring nothing was missed was eating up a lot of peoples time. Sedna has been much more efficient. Though onboarding was really challenging, the Sedna project team was very good and we met our go-live target rather painlessly. We went through at least 9 months of growing pains both technical (mentioned in "Cons") and with user buy-in. Since then the product has become very easy to support. The Sedna product team is very engaged and we see our feedback getting incorporated into their roadmap. ----- Page: 1 / 2\ Next: [Next page](https://www.softwareadvice.co.nz/software/234412/sedna?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/234412/sedna) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data