--- description: Review of Dynatrace Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Dynatrace | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Cloud Security Software](/directory/4329/cloud-security/software) > [Dynatrace](/software/234304/dynatrace) # Dynatrace Canonical: https://www.softwareadvice.co.nz/software/234304/dynatrace Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/234304/dynatrace?page=2) > Dynatrace is an AIOps solution designed to help businesses automate multi-cloud processes and streamline collaboration across multiple teams through purpose-built use cases. Its filtering capabilities enable supervisors to search for specific entities according to requirements. The system offers built-in support for several technologies such as OneAgent, ActiveMQ, Amazon Connect, Android Webkit, Ansible Tower, Azure Application Gateway and more. Dynatrace allows administrators to configure access permissions for staff members and track processes across web and mobile application tiers. Additionally, it helps businesses drill down into analyzed components and gain visibility into dependency details, user experience insights and performance metrics. Dynatrace provides open API, which helps businesses integrate the platform with various third-party systems such as Slack, ServiceNow, GitHub and Google Analytics, among others. The product is available on annual subscriptions and support is extended via live chat, documentation, forums, phone, email and other online measures. > > Verdict: Rated **4.6/5** by 83 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 83 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.2/5 | Based on overall reviews | | Value for Money | 4.3/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Dynatrace - **Founded**: 2005 ## Commercial Context - **Starting Price**: US$0.08 - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Dynatrace Ruxit is the first monitoring solution to offer a pure pay-as-you-go pricing model. You can get started monitoring for as little as 15 cents an hour—and you only pay for what you use. No long-term contract or commitments. Get started for free with Dynatrace Ruxit today. The first 1,000 hours of monitoring are on us. We also offer a special program for startups. Our startup package allows you to monitor up to 10 machines and 2 million user visits per month for up to 12 months. - **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) - **Supported Languages**: English - **Available Countries**: Australia, Brazil, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Ad hoc Reporting - Administrator Level Control - Alerts/Escalation - Alerts/Notifications - Analytics - Anomaly Detection - Application Management - Application-Level Analysis - Asset Tracking - Automated Discovery - Automatic Test Generation - Baseline Manager - Cloud Application Security - Code Promotion - Collaboration Tools - Container Scanning - Continuous Deployment ## Integrations (9 total) - Amazon EC2 - Heroku - OpsGenie - PagerDuty - SAP BTP - ServiceNow - Slack - Splunk On-Call - VMware Tanzu ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Cloud Security Software](https://www.softwareadvice.co.nz/directory/4329/cloud-security/software) ## Related Categories - [Cloud Security Software](https://www.softwareadvice.co.nz/directory/4329/cloud-security/software) - [Big Data Software](https://www.softwareadvice.co.nz/directory/3299/big-data/software) - [Cloud Integration Software](https://www.softwareadvice.co.nz/directory/4676/cloud-management/software) - [DevOps Tools](https://www.softwareadvice.co.nz/directory/4380/devops/software) - [Business Intelligence Tools](https://www.softwareadvice.co.nz/directory/4336/bi/software) ## Alternatives 1. 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Love it and will recommend it for sure." — 5.0/5 > **Pulkit** | *25 February 2023* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: Whether you're a developer, IT operations expert, or business stakeholder, Dynatrace gives you everything you need to know on a single screen to execute your job well. > > **Cons**: Users may need to devote a lot of time and energy to learning how to utilise Dynatrace, especially those who are new to observability or who have not previously used tools of a similar nature. > > Monitor Mulesofts APIs for Organization, Integrated a lot of OneAgents for Twilio SMS Monitoring, Integrated Custom plugin for Prometheus, etc. ----- ### "Best monitoring and dashboard board" — 4.0/5 > **Rajesh** | *2 April 2025* | Information Technology & Services | Recommendation rating: 9.0/10 > > **Pros**: I like the best about the Dynatrace is it is very easy to setup. We can easily create dashboard and use to monitor them for various types of tasks such as incident management,etc. > > **Cons**: I didn't find any difficulties while using Dynatrace. > > Overall Dynatrace is very easy to use and very helpful in our daily tasks. It helped us a lot. ----- ### "It makes me really sad to see such good products go downhill over the last few years." — 3.0/5 > **Matthew** | *4 May 2018* | Computer Software | Recommendation rating: 4.0/10 > > **Pros**: We selected the Dynatrace APM product over ten years ago, and I have been using their synthetic product since 2008. I love the ability to find the root cause of a problem using these products. They are both really good tools that are wonderful for getting to the core of the issue. > > **Cons**: I have used the original Dynatrace APM product and the Gomez Synthetic products for almost ten years. I absolutely cannot stand the way they change the menus around with the various releases. I used to be able to walk people through how to find things over the phone, but now it is almost impossible. These user design changes are not what a system administrator should be spending their time learning. I might as well select a new product that doesn't change so that I only have to learn one more additional system. We have also lost features over the years that we have used, and the reports and maintenance window configuration have an awful time with time zones, even though they have drop-downs for each report. This was once a very dependable product that has lost its way in trying to add new features and alter the user experience. Support has dropped off significantly as well. I used to be able to email or call support, now there is no option to email and when calling support they walk you through creating a case in their customer portal before even attempting to hear my question/problem. We also used to have weekly calls with our account manager to review problems and upcoming features. I have been transferred to a new account manager more times in the last few years than I have even spoken to them. > > We are able to track availability/performance and find the root cause of both performance and availability issues. ----- ### "Amazing APM tool for complete issue analysis and faster issue identification." — 5.0/5 > **Joseph** | *8 July 2023* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: AI alerts are very critical and highly useful. Automatic problem identification in Dynatrace is a highly helpful in identify the issue more quicker. Thanks to Davis AI engine. Useful to do a trend Analysis with the reporting - Gives site availability metrics, Response time, Error rate for each services. SLO/SLA can be tracked with these reporting. Provides detailed trace about any issue and the exact cause of the problem for any abnormalities identified with this host/services/applications. Host analysis helps in identifying unhealthy host with high CPU, memory or thread usage.Helpful in application analysis like 4xx/5xx, response time, Apdex. Helpful in application analysis like 4xx/5xx, response time, Apdex. Deeper insight provided in the distributed traces. Helps in tracking the website page performance, gives above the fold metrics - LCP, FID, VCT, etc. Response time has different aggregations - Avg, 95th percentile, 99th percentile. Gives exact cause in the waterfall to understand which element is causing the increase in response time. Full Transaction monitoring with the services flow across various layers starting from webserver, appserver, database, external systems is added advantage. > > **Cons**: Can add more on the RUM metrics and customer session replay in future would be helpful.Exposure to customer about the new launches and functionalities can be increased. > > Great APM tool and ranks top in the market. I would prefer Dynatrace in short for below reasons- Faster Problem identification through AI - Davis- Performance Monitoring using RUM metrics- Application monitoring - 4xx/5xx , Response time, Traffic - Infrastructure monitoring - CPU, memory, GC usage- Database monitoring - long query execution, DB connection pool time- Synthetic monitoring - To mimic the customer journey and run the script for every 5 to 10 minutes ----- ### "Dynatrace Review: A comprehensive, AI-Powered APM solution for Modern Enterprises" — 5.0/5 > **Moustafa** | *10 January 2025* | Maritime | Recommendation rating: 9.0/10 > > **Pros**: What I liked the most about Dynatrace is its being a robust and intelligent platform for monitoring and optimizing application performance, infrastructure and user experience. Dynatrace is excellent with its AI engine, the engine that automates the RCA (root cause analysis), as it can replace the traditional monitoring tools by being able to identify and prioritize the real problems, offering actionable insights without requiring manual interventions. Also, the End-to-End observability is capable of covering applications, microservices and networks. The platform's OneAgent tech is simplifying the development by automatically discovering and instrumenting all components in the environment. > > **Cons**: While Dynatrace provide an immense value, by I think the pricing model can be improved as we saw the cost quickly scale in environments with large number of monitored entities. Also, there are occasional limitations in tailoring specific metrics or visualizations to unique use cases. > > Dynatrace is a powerhouse in the APM space as it's offering automation, scalability and intelligence. The long-term benefits in terms of operational efficiency and reliability make it a worthwhile investment for the enterprise which are committed to achieve excellence in application performance and digital transformation. ----- Page: 1 / 5\ Next: [Next page](https://www.softwareadvice.co.nz/software/234304/dynatrace?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/234304/dynatrace) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data