4.6
Overall rating
Reviews

4.6
Overall rating
Reviews

About ScheduFlow

ScheduFlow by Duoserve is a hybrid appointment scheduling solution that helps users create, view and edit schedules in real-time. The solution allows users to set up customized calendar view that helps them to compare days' activities for different people and plan activities for the particular week or month. The solution can be hosted in the cloud or deployed on-premise ScheduFlow features data entry forms and also allows administrators to set privileges at a user level. It encrypts the communications and interactions via SSL-encryption technology.It also features a carousel card view, which allows users to view schedules in three dimensions. One-time and recurring appointments, customizable timescales and automatic reminders are also offered to the users. Additionally, ScheduFlow features enterprise-class reporting, appointment templates, pop-up reminders, resource utilization visuals and rescheduling functionalities. Mobile applications for Android and iOS devices are also offered by the solution. Services are offered on a monthly subscription basis that includes support via online ticket portal, knowledgebase and FAQs.
ScheduFlow Software - Mail screen
ScheduFlow Software - Edit appointments
ScheduFlow Software - Appointment lists
ScheduFlow Software - Carousel view
ScheduFlow Software - Client records
ScheduFlow Software - Client table view
ScheduFlow Software - Mail screen - thumbnail
ScheduFlow Software - Edit appointments - thumbnail
ScheduFlow Software - Appointment lists - thumbnail
ScheduFlow Software - Carousel view - thumbnail
ScheduFlow Software - Client records - thumbnail
ScheduFlow Software - Client table view - thumbnail

ScheduFlow pricing

ScheduFlow does not have a free version but does offer a free trial. ScheduFlow paid version starts at US$39.95/month.

Starting Price:
US$39.95/month
Free Version:
No
Free trial:
Yes

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ScheduFlow Reviews

Feature rating

Value for Money
4.5
Functionality
4.4
Ease of Use
4.5
Customer Support
4.4
5 reviews of 252 View all reviews
Kevin
  • Industry: Financial Services
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source
Value for Money
0
Features
4
Ease of Use
5
Customer Support
0

5
Reviewed on 17/12/2018

Definitely Give ScheduFlow a Try

Pros

There's a reason why everyone gives ScheduFlow such high reviews. It's great. I appreciate the seamless integration between the Windows and the internet. They've been around forever (by internet standards) and it shows. Plenty of improvements and updates along the way.

Cons

Even though there are constant improvements, it's frustrating that there always seems to be a couple of glitches. I guess that can be true about most software out there, but it's still frustrating when you experience it.

Nadja
  • Industry: Transportation/Trucking/Railroad
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 28/07/2018

Affordable and very easy to use Scheduling Tool

Improved customer service, improved reliability.

Pros

When we started using this software we switched from a completely paper-based model. Since we rolled out ScheduFlow for our team, our error rates have dropped dramatically and we have been able to greatly improve our reliability and service to customers.
The most amazing feature of this software is its ease of use. We have had users with no prior computer experience learn to navigate the software within two days. For this we did not need manuals or documentation, it is so very intuitive to learn. Mobile users needed no more than a 5 minute briefing to start using the tool independently on their mobile devices.
The user interface is great and highly customisable. We use it for scheduling taxi drivers and their trips and it works very well for us. It is not very pricey if you only need to use it within a relatively small team. I would recommend this tool to anyone who needs to schedule a very small company or project without a huge upfront investment in licenses or training.

Cons

The software feels a little bit "work in progress". Certain small glitches could not be resolved by tech support. For example one of my desktop users cannot see whether he sets an appointment at 2 am or pm because the am/pm doesn't show for him. We flagged this 2 months ago and it remains unresolved.
We have also been having troubles with our license management, although support has always been quick to resolve these, we've had down times of several hours because of it.
What we also don't enjoy is that there is no local backup of data. So unless you have a very reliable internet connection, you can be unable to see or edit your schedules.

Paul
  • Industry: E-Learning
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
2
Ease of Use
3
Customer Support
1

3
Reviewed on 12/09/2018

What is Needed

Reliable visual guide through a full week of appointments week after week.

Pros

Reliability, stability, consistency within the parameters it offers which is essential for scheduling.

Cons

Can't see 24 hours, can't decide what the colors represent, don't have enough range of colors, can't cut and paste from week to week, can't change the calendar while viewing a report, can't view weekend as part of the week view when needed.

Bruce
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
0

4
Reviewed on 5/05/2019

Got Scheduflow?

there is only one issue we needed solved, and Scheduflow solves it.... SPEED. Thenprohram is easy to use, making appts quick to make/modify at the POS.

Pros

I learned the UI in 10 minutes top to bottom. I was able to train all the employees quickly on using the mobile version to control their own scheduling. Soeed of bookings at the POS is key for us, and Scheduflow is the best way to go. Easy to read color blocking, mobile versatility, pricing..... its all there!

Cons

I dont really have "cons"... more of a wish list of future additions. I would like to see the ability to add an auto email to appt contacts so the program can send reminders we can set up.
I would also love to see a photo option where a cam can integrate in and be used to add a photo reference to the appt spot.
lastly, I would like to see a way to isolate individual employee catagories and show a quick list of available appt spots at a glance rather than doing a full weekly search.

Pacific Woods
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 17/04/2018

Duoserve has helped me grow my business and stay organized

Pros

It's available to all my staff, both office users and mobile users, and everyone sees our schedule changes in real time.

Cons

That I can't apply more than one client to an appointment. Sometimes we work with more than one client on a job and if I were able to assign them all I wouldn't have to track it in an additional program, it would be my preference to just have all the information in one place.

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