About Hexnode UEM

Hexnode MDM is a hybrid mobile device management (MDM) solution that provides businesses, tools and functionalities to monitor and manage mobile devices across various industry verticals. The solution can either be deployed on-premise or hosted in the cloud. Hexnode offers various MDM features that include provisioning and management tools, remote set-up and configurations, app control and distribution, compliance checks and enforcement, endpoint management and remote lock and wipe. The solutions web filtering feature helps users to block malicious sites and restrict devices to specific sites. Additionally, Hexnode features region-based control or geofencing, expense management, APIs, app management and a custom reporting engine. It supports integration with various device-level security systems such as Samsung SAFE, LG GATE and Kyocera. Services are offered on a monthly subscription basis that includes support via phone, email, online FAQs and a knowledge base.
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Hexnode UEM pricing

Hexnode UEM does not have a free version but does offer a free trial.

Starting Price:
Not provided by vendor See pricing details
Free Version:
No
Free trial:
Yes

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Hexnode UEM Reviews

Overall rating

4.6
Write a Review!

Feature rating

Value for Money
4.6
Functionality
4.5
Ease of Use
4.6
Customer Support
4.7
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All Hexnode UEM Reviews

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121 reviews
Gregg
Gregg
  • Industry: Construction
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
0

5.0
Reviewed on 20/06/2023

Great MDM Solution

Pros

It was easy to migrate over from another MDM application. The dashboard is laid at well.

Cons

I don't like that device location tracking - GPS is not a mandatory.

Doug
  • Industry: Security & Investigations
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5.0
Reviewed on 4/12/2024

Easy to setup, easy to use

Pros

Easy to manage multiple devices seamlessly. The remote viewing feature has saved me multiple times when working with customers.

Cons

Custom apps, specifically .apk, don't always work like normal apps when in Kiosk mode. I have to add a ton of background packages to get them to work properly

Alternatives Considered

LogMeIn Miradore

Reasons for Choosing Hexnode UEM

We needed something that could manage devices more easily.

Switched From

Cisco Meraki

Reasons for Switching to Hexnode UEM

Remote viewing/access of devices. Being able to see and edit settings for the customer has been a game changer.
Conner
  • Industry: Hospitality
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

4.0
Reviewed on 19/12/2024

TOG LLC IT Review

Overall it has been a positive experience and a very beneficial tool.

Pros

The ability to pass a broad range of policy changes.

Cons

Attempts to push updates and policy changes don't always push properly to all devices.

Verified Reviewer
  • Industry: Computer Software
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
1

3.0
Reviewed on 29/06/2023

Okay product, good price, horrible support

Pros

Has the functionality we need at a reasonable price point

Cons

The suppot via chat and phone is horrible

Martin
  • Industry: Retail
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 6/12/2024

Best MDM for Android devices in Kiosk mode

Very good product for Android devices. I'll be honest that I haven't tried the iOS or Windows features, but they look VERY detailed in the previews that I've seen. For anyone needing what we have, it's the best on the market for Android products. Everytime I search how to do anything in an Android MDM, the first five in the list are Reddit or Hexnode articles on how to do it in Hexnode, and now I know why.

Pros

I've tried many MDM products but for our specific needs of deploying unmanned Android Kiosk devices to over 700 sites in Australia, Hexnode was the only product that ticked all the boxes in what we needed. Fairly low monthly costs, ability to push out custom Android packages, kiosk mode that is almost impossible to bypass without physical access to the devices ports or buttons. Love it. 3 years strong and still growing with it.

Cons

The hardest part is explaining to our Finance Manager why our invoices fluctuate each month based on the exchange rate. Hexnode only accept payment in $USD so it's difficult for our finance team to process in Australia, especially without a GST rebate on the monthly fees. Meh, we live with it.

Alternatives Considered

Jamf Pro, Google Workspace and Microsoft Intune

Reasons for Switching to Hexnode UEM

Hexnode's Android management was easily the best on the market.
Michael
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
4

5.0
Reviewed on 17/11/2024

A simple MDM solution for small and big businesses

I would say that it just works as intended. I don't have to try different approaches to make stuff work. I just click a button and it works.

Pros

Its very simple to use and straightforward. Plus theres tons of documentation for everything.

Cons

The minimum amount of users that it has to be 15. Initially i started with only 7 clients and i was paying for 15.

Alternatives Considered

Mosyle Business

Reasons for Switching to Hexnode UEM

I did try it for a couple of days but i was confused by the UI.
Oluwatola
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Weekly for 1-5 months
  • Review Source
Value for Money
5
Features
3
Ease of Use
4
Customer Support
5

4.0
Reviewed on 5/12/2024

Good product with great potential

It's been a good upgrade from our previous mdm. Also the support has been awesome.

Pros

The remote assist feature on windows and android is great; being able to view the screen of users and remotely control the screen using the mdm is a very welcome feature.

Cons

Buggy onboarding on windows with regards to the process flow. Encountered lots of errors and issues.

Alternatives Considered

ManageEngine Endpoint Central

Reasons for Choosing Hexnode UEM

We needed a lot more features from our mdm solution

Reasons for Switching to Hexnode UEM

Hexnode allowed for integration to google workspace and google authenticated sign in on PCs.
Jayme
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
4

4.0
Reviewed on 1/06/2023

Great MDM with Little Limitations

Great experience, helps us manage all our devices with ease and very cost effective.

Pros

Very easy to install on new devices. The policies feature makes it so that we don't have to replicate the same settings for each different device. We can simply add the device to the policy and have all our settings and programs assigned to that device.

Cons

The only feature that we've noticed that doesn't work properly is the app switching when in kiosk mode. Otherwise it works exactly as intended and does everything we need it to do.

Alternatives Considered

Kandji

Reasons for Switching to Hexnode UEM

Chose to give Hexnode a chance and enjoyed working with it.
Ram
  • Industry: Computer Software
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
4
Customer Support
4

4.0
Reviewed on 24/07/2024

Superb UEM solution for an S.M.B Gaming firm, meets all our priorities and requirements

Overall , was pretty good right from the initial demo to sales, finally culminating in implementation.
I do not have any complaints or regrets and actually look forward to dealing with their tremendously endowed tech support.

Pros

Hexnode UEM has succeeded in streamlining our MDM capabilities for a variety of endpoints across our fleet.
While it does lack some features, I am quite excited reading about their roadmap, futuristic plans and their greater ease of deployment.

As an UEM administrator, all this information is absolutely music to ears and I hope it joins the Gartner's quadrant soon with it's every increasing features and product landscape.

Cons

Poor customization and branding for aesthetics
Nil or poor patch management capabilities
No OSD deployment available from Hex node, still using a manual Os deployment a legacy tool to accomplish this.

Alternatives Considered

Microsoft Intune

Switched From

Workspace ONE
Mario
  • Industry: Computer & Network Security
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

4.0
Reviewed on 4/12/2024

My opinion on Hexnode

Pros

It's a good way to handle company policies in different computers

Cons

I think the interface can be better or more user friendly

AlyxaKay
  • Industry: Plastics
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
4
Ease of Use
4
Customer Support
5

5.0
Reviewed on 30/06/2023

Easy to use - peace of mind.

Very positive

Pros

Hexnode is easy to use and provide peace of mind that our tablets and tool as are being used like that are supposed to at work. It gives management control. It is also nice that you pay per device so you dont have to pay for anything you are not using.

Cons

It offers a lot and I have not taken much time to explore all that it offers.

Stephan
  • Industry: Automotive
  • Company size: 51–200 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
3
Customer Support
4

5.0
Reviewed on 16/06/2023

We took back the control of the devices

We love it in the office and the sales reps too.

Pros

All our devices are out in the field and rarely in the office. Hexnode enables us to manage the devices and support the sales reps in the field effectively.

Cons

Can be complex with a lot of settings and configurations

Garfield
  • Industry: Government Administration
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 26/05/2023

Great Product Accompanied By Great Customer Service

Great. Efficient

Pros

User Friendly, Clean, Customer Centric,

Cons

Cost. While is cheaper than some of their competitors, It would be great if it was a tad bit cheaper.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 24/04/2022

100% reliable UEM solution

We have deployed Kyocera AE devices to our industry workers to smoothen the day to day operations. The multi-app mode for Android helped us prevent the misuse of these devices, without blocking the call function. Dynamic import of users from Azure AD is saving us a lot of time as we don’t have to update the Hexnode user directory every time a new user joins or when one leaves.

Pros

Rugged device support. Only a handful of the UEMs support rugged devices, Hexnode is one of them. They have numerous generic restrictions and policies specific to rugged device management. The OEMConfig and AE support is also helping the UEM to offer more features.

Cons

I am happy with their product and services. The portal is self-explanatory and their customer assistance is beyond comparison. In addition to chat support, they have an internal forum, extensive product documentation, blogs and articles. They also actively participate in external community discussions (Quora and Reddit), they even have a product certification course - Hexnode Academy.

Aamna
  • Industry: Hospital & Health Care
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
4

5.0
Reviewed on 10/06/2022

Awesome MDM tool

Complete Windows device management. We use several of their restrictions and security policies in addition to the custom app management features for centralized administration of Windows apps and devices.

Pros

The platform is easy to work with and is beginner friendly in comparison to other MDMs like Intune and Workspace One. The pages are intuitive and the navigation is smooth.

Cons

I have no complaints regarding the product or the technical support quality. But it would be nice if they can roll out new releases faster.

Alternatives Considered

Workspace ONE
walaa
  • Industry: Hospital & Health Care
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 8/10/2017

awesome

we have not gone live till now , but am very happy to deal with such Team and Company , hope to continue as it and more and more , very recommended for one reason , there is too many reasons but from mu opinion the most important one is the non improvement to the product and the level of your technical support as a professional one

Pros

non stopped improvements and enhancement to raise this product , and 24 hour technical support its over all I think , very polite and professional team to contact with and the always help even its a miner issues , very supportive team in general even if its non hexnode mdm issue they always give a very good consulting effort , hope to always be at this stage of helping and support , as the product it very good and covers all or need , I have added the releases in the feature , when some features added to the product as remote connection and other issue which is contacted with the team , it will be our golden software

Cons

as major role as user role , we have in the product two roles : admin and reports , it would be more nice to have a technical support role that should just review the tabs that is privilege to , another thing which be to have availability to custom the reports when needed , and if any when wiped the device to have a notification immediately of those how abuse the system

David
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 28/12/2021

Best Solution for Mac

Don’t hesitate to ask questions and do trial tests. Any enquiry can be done via live chat or by directly contacting them. Make sure the product and the plan suits best to your company’s needs.

Pros

Hexnode is worth the penny we spent. Also, the technical support was one of the best we have received so far.

Cons

Advanced restrictions are available only for the highest subscription plan. It may be unreasonable to expect this, but better distribution of features is suggested.

Reg
  • Industry: Mental Health Care
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 15/01/2021

Hexnode MDM

The service and the product has been excellent as well as the follow up from the marketing team.

Pros

The product is not so easy to you for a non-IT person. But the online support via chat is superb, the reps are willing to spend as much time as you need to walk you through, step by step, until you achieve the implementation and functionality you are looking for. That's what makes this an excellent product for any user. You don't have to be an-IT specialist!! When you have such a high level of support you can rest assured that you can get the maximum benefit from the software. I've dealt with at least six technical reps during our period of installation after we purchased the product. To a person, each one was very knowledgeable, very helpful, very patient and very courteous. I could not have asked for more. Now that we have everything working like we want it to, we feel very satisfied that we chose this product. Most importantly, we don't feel like we missed out on features or functionality because we are not IT specialists.

Cons

Software is not so easy to use and there is definitely a learning curve, but as indicated above, the support team will help you.

Glisha
  • Industry: Computer Software
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 5/01/2022

A simple to use tool

Hexnode is one of the best of its kind available in a more affordable rate. I would recommend this product to any company who wants a simple tool to secure their devices.

Pros

Great tool with simple interface and good features. Customer service is top-notch.

Cons

Sometimes, it doesn’t update the status immediately and this can cause confusion. This maybe unfair to ask but more features could be added to the mid-range versions.

Steven
  • Industry: Hospitality
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 10/09/2020

An integral piece of our workflow adjusting to the COVID era..

Our implementation of Hexnode started as a replacement for some very expensive time-clocks from our HR partner, we needed a way to centrally manage the iPads for use as time-clocks. Now, we're using Hexnode for temperature logging kiosks, timeclocks, iPhones for our security, and more iPads soon to be used for our maintenance staff.

Pros

The centralized management is very simple and intuitive. Made management of our iPads for use as timeclock/temperature logging extremely simple from anywhere. Our business is near 24/7 and dealing with limited staffing, the ability to remotely control this integral part of the safety of our employees has been paramount.

Cons

Had a few glitches during implementation, but nothing customer service couldn't quickly work our via live chat.

Verified Reviewer
  • Industry: Information Technology & Services
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
3
Features
4
Ease of Use
4
Customer Support
3

4.0
Reviewed on 23/07/2019

Excellent Functionality and good support

Pros

Support is timely and very helpful.
Portal is user friendly.
Quick to set up what you want the way you want it.

Cons

Price is high. Other than there is nothing to dislike about this service.

James
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 11/09/2019

Best MDM

Pros

This tool is so easy to use and to setup policies, no complex settings everything is at your finger tips ready to create your policy. Enrolling a device is just scanning a qr code! Its that simple.

App catalog is amazing! so sleek and looks really appealing.

Cons

I have nothing to write here. Hexnode has been amazing

Verified Reviewer
  • Industry: Individual & Family Services
  • Company size: 51–200 Employees
  • Used for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 20/01/2019

Hexnode

Pros

Great product, easy to use,no issues encountered.

Cons

No cons or issues detected that I can think of.

Marshall
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
5

5.0
Reviewed on 27/05/2021

Great platform with great support

Pros

Hexnode has been able to satisfy nearly all of our feature requirements and has a support team that is extremely responsive and helpful.

Cons

One particular setting caused us a huge amount of issues early on, and that is relating to mandatory apps being uninstalled from a device if the policy itself is removed. Easy enough to disable once we found it, but until then we were risking losing all configuration, login, etc. on our fleet of deployed devices should we make one wrong move with the policy. As well, an inability to elegantly manage both a staging/beta and production version of the same enterprise application is continuing to cause inefficiency and headaches.

Larry
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5.0
Reviewed on 6/10/2017

They have always been there with support

control of ipads for 5 grades under one roof. We are a small school and this works for us

Pros

easy to push apps to elementary teachers. the selections are unlimited. I get all devices in one website

Cons

Being computer literate. I am still learning how all of this works. They have it set up right. I just don't know how to use all the functions sometimes

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