About Acuity Scheduling

Acuity Scheduling is a cloud-based appointment scheduling software solution that enables business owners to manage their appointments online. The product caters to the needs of small and midsize businesses as well as individual professionals. Acuity Scheduling lets users automate appointment bookings by offering a real-time view of their own time available. It has the capability to automatically sync calendars according to users’ time zones and can send regular alerts and reminders to users regarding their appointment schedules. Acuity Scheduling’s scheduling feature set includes customizable intake forms, embeddable calendars, third party application calendar synchronizing and group scheduling for workshops. Acuity Scheduling is suitable for service-based businesses such as training and tutoring centers, coaching and consulting, photography and video production companies, fitness studios, salons and spa centers and health and dental clinics. The solution offers a free basic module and is available as a monthly subscription. The product offers APIs and integrates with third-party applications such as QuickBooks, FreshBooks, MailChimp, Google Analytics and WordPress.
Acuity Scheduling Software - Access Acuity Scheduling across multiple devices
Acuity Scheduling Software - Access Acuity Scheduling via native mobile apps for iPhone and Android
Acuity Scheduling Software - Get notified each time a new appointment is booked, and automatically update your Google, iCal, Outlook or Office 356 calendar
Acuity Scheduling Software - Automatically send branded, customized appointment confirmations, reminders and follow-ups via email or SMS text message
Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views
Acuity Scheduling Software - Embed a branded appointment scheduler directly into your website and let clients book appointments themselves
Acuity Scheduling video
Acuity Scheduling Software - Access Acuity Scheduling across multiple devices - thumbnail
Acuity Scheduling Software - Access Acuity Scheduling via native mobile apps for iPhone and Android - thumbnail
Acuity Scheduling Software - Get notified each time a new appointment is booked, and automatically update your Google, iCal, Outlook or Office 356 calendar - thumbnail
Acuity Scheduling Software - Automatically send branded, customized appointment confirmations, reminders and follow-ups via email or SMS text message - thumbnail
Acuity Scheduling Software - View and manage appointments on a color-coded calendar, with day, week and month views - thumbnail

Acuity Scheduling pricing

Acuity Scheduling does not have a free version but does offer a free trial. Acuity Scheduling paid version starts at US$15.00/month.

Starting Price:
US$15.00/month See pricing details
Pricing Details:
A 7-day free trial is available, after which Acuity is available for the following tiered prices: Emerging Entrepreneur: $15/month (1 calendar, in one location) Growing Business: $25/month (up to 6 calendars) Powerhouse Player: $50/month (up to 36 calendars) View Pricing Plans
Free Version:
No
Free trial:
Yes

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Acuity Scheduling Reviews

Feature rating

Value for Money
4.7
Functionality
4.7
Ease of Use
4.6
Customer Support
4.7
5 reviews of 5,147 View all reviews
Paola M.
  • Industry: Publishing
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

5
Reviewed on 28/04/2022

Who's in need for an extraordinary, do it all, scheduler?

What a helping hand! I never know in advance when a job is coming by, how much time I have to finish it, and this is a great reminder because I can set the difference stages I need to complete it and be reminded how many times I want. I can also schedule an online meeting with the client, customize my email according to the type of job I have accepted... and have it all in one app.

Pros

Well, as I said, I use this software for limited purposes, but I find it really adaptable to anyone's needs. I also like the price, 6 € a month, which is absolutely fine for my necessities.

Cons

I think that a free version with limited options but also with all the features I need for my one person job, even with ads, would certainly be preferred, even if my monthly fee is very contained. I would also like it to be simpler to set up or, even better, I'd love that it would settle up automatically after me choosing the options.

Shaniece M.
  • Industry: Apparel & Fashion
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source
Value for Money
4
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 26/05/2022

The Glam Junky loves it.!

Pros

The ability to complete the whole booking process hands free

Cons

I wish I could add the products I sell and classes without having to pay so much since I don't need all the extra features. Maybe you guys could offer customized plans.?

Alternatives Considered

Calendly, Setmore and Square Point of Sale

Reasons for Choosing Acuity Scheduling

More options for personalizing and my business requires a deposit, it was also easier to set up with Acuity.

Switched From

Square Online

Reasons for Switching to Acuity Scheduling

Pricing, the ability to take deposits at booking and the ability to personalize the booking site mostly
Shawna A.
  • Industry: Health, Wellness & Fitness
  • Company size: 2-10 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
4
Features
4
Ease of Use
3
Customer Support
4

3
Reviewed on 26/05/2022

Wellness business

Good

Pros

The program was easy to use, liked the record keeping

Cons

Personal client info storage needs improvement

Alternatives Considered

Jane

Reasons for Switching to Acuity Scheduling

Price
Nitin S.
  • Industry: Information Technology & Services
  • Company size: 5,001-10,000 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
4
Features
4
Ease of Use
5
Customer Support
4

4
Reviewed on 3/03/2022

Basic cloud based appointment scheduling app

I am not in love of this app but it definitely worth trying as it has features that will help for scheduling and get reminders of payments at low price but not lowest.

Pros

I loved the ease of use and integration with goigle calender that helps me sync my Google appointments with Acuity scheduling app.

Secondly, I can book and send branded reminders to my co workers and clients.

Lastly, its most useful feature that I use specially for clients who forget to pay on time. Its payment acceptance feature that enable me to accept payment from stripe and paypal.

Cons

Need to learn css to customize the branding for appointments

Searching for previous appointments is cumbersome and exhaust lots of time to figuring out.

Alternatives Considered

Wix and Housecall Pro

Reasons for Choosing Acuity Scheduling

Calendly made me switch as it not much organised in terms of multiple appointments scheduled between a small time intervals. Even I couldn't add my vranding to appointment mails in calendly.

Switched From

Calendly

Reasons for Switching to Acuity Scheduling

Custimizing appointment as per yoyr branding is only thing that made me choose Acuity over other alternatives and also low pricing.
Stuart H.
  • Industry: Management Consulting
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source
Value for Money
5
Features
5
Ease of Use
4
Customer Support
4

4
Reviewed on 19/05/2022

Brilliant solution to complex diary management challenges

Saved me a tremendous amount of time and has useful perks that I love (eg - able to interface directly with Zoom, so that when an appointment is set my a client the Zoom link is generated and sent to them at the same time)

Pros

Presents a real-time synchronisation so that users, staff (and even me personally) are able to book and manage calendar entries from separate sources and be confident that it is working. This saves bucket loads of time

Cons

I use Daylite as a CRM and calendar and synchronisation has been occasionally glitchy - this is not a fault of Acuity but of Daylite. Also, I'd love to see a little more colour on their admin pages!

Alternatives Considered

Calendly, Google Calendar and Asana

Reasons for Choosing Acuity Scheduling

Needed remote access and booking to be possible for clients

Reasons for Switching to Acuity Scheduling

Best wholisitic solution at price point and more feature rich than Google

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