--- description: Review of ChowNow Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: ChowNow | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Food Delivery Software](/directory/1831/food-delivery/software) > [ChowNow](/software/231385/chownow) # ChowNow Canonical: https://www.softwareadvice.co.nz/software/231385/chownow Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/231385/chownow?page=2) > ChowNow is an online ordering system, which enables restaurants to manage orders, delivery processes, customer loyalty programs and more. Professionals can gain insights into clients' histories, email addresses and other metrics from within a unified platform. ChowNow fights for the success of independent restaurants, so the value you create stays where it belongs: with you. ChowNow combines ordering, marketing, and operations into one platform so you can grow revenue, build relationships, and run your business on your terms. Ordering: Own every order. Keep more of what you earn. Direct online ordering, catering, QR code ordering, and discovery channels working together to capture demand and turn it into high-margin revenue you control. Marketing: Turn Every Order and Guest Interaction Into Repeat Revenue. Automated Email and SMS marketing, loyalty program, and unified customer data working together to turn every diner, online and in-store, into repeat revenue. Operation: Power Your Restaurant From One Place. Order aggregation, centralized menu management, POS integrations, delivery and advanced reporting working together to manage all your off-premise channels from one place. > > Verdict: Rated **4.7/5** by 47 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.7/5** | 47 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ChowNow ## Commercial Context - **Starting Price**: US$319.00 - **Pricing model**: Flat Rate - **Pricing Details**: Plans meant to scale with you as you grow your owned customer base. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Activity Dashboard - Billing & Invoicing - Contact Database - Customer Database - Customer History - Customisable Branding - Delivery Management - Delivery Tracking - Dispatch Management - Email Marketing - Food Delivery Dispatching - For Restaurants - Kitchen/Menu Management - Loyalty Program - Mobile Access - Mobile Payments - Multi-Channel Marketing - Multi-Location - Online Ordering - Online Payments ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) ## Category - [Food Delivery Software](https://www.softwareadvice.co.nz/directory/1831/food-delivery/software) ## Related Categories - [Food Delivery Software](https://www.softwareadvice.co.nz/directory/1831/food-delivery/software) - [Online Ordering Systems](https://www.softwareadvice.co.nz/directory/3717/online-ordering-system/software) - [Customer Loyalty Software](https://www.softwareadvice.co.nz/directory/4383/customer-loyalty/software) - [Restaurant Management Software](https://www.softwareadvice.co.nz/directory/2165/restaurant-management/software) - [Order Management Software](https://www.softwareadvice.co.nz/directory/1730/order-management-system/software) ## Alternatives 1. [Restroworks](https://www.softwareadvice.co.nz/software/77505/Restroworks) — 4.9/5 (661 reviews) 2. [Owner.com](https://www.softwareadvice.co.nz/software/397734/owner-com) — 4.6/5 (111 reviews) 3. [Square Point of Sale](https://www.softwareadvice.co.nz/software/374161/square-register-pos) — 4.6/5 (3033 reviews) 4. [Toast POS](https://www.softwareadvice.co.nz/software/4997/toast-pos) — 4.1/5 (554 reviews) 5. [StoreKit](https://www.softwareadvice.co.nz/software/119800/storekit) — 4.9/5 (110 reviews) ## Reviews ### "Great account manager and service" — 5.0/5 > **Alesandra** | *23 September 2025* | Restaurants | Recommendation rating: 9.0/10 > > **Pros**: I like that I can get ahold of my account manager when I need to and get my issues solved the same day within hours\! I like how there is a text feature for the little things. > > **Cons**: This isn't just Chow Now but I believe if a customer has a need for something and you all have the technology and team behind you all to make things better or to create new offerings, I feel like it should be doable\! It may take time but it should be doable. > > I have had great experiences with chow now\! I always get the help I need when I need it. They are always just a text message away or an email away to my account manager. ----- ### "Customer service on steroids\!" — 5.0/5 > **Robert** | *9 September 2025* | Restaurants | Recommendation rating: 8.0/10 > > **Pros**: Fantastic customer support domestically based, steady reliable payments, forward-thinking, as evidenced by their acquisition of Cuboh tablet integration. > > **Cons**: Of all the platforms we use, ChowNow is used by many customers. I wish it were more widely used by customers. > > Started with ChowNow fulfilling orders from our website. Also involved with ChowNow delivery and Cuboh consolidation. ----- ### "Great service" — 5.0/5 > **Andrew** | *9 December 2025* | Food & Beverages | Recommendation rating: 3.0/10 > > **Pros**: There is a flat fee that doesn’t feel like I’m losing the majority of my money to a third party facilitator > > **Cons**: There was nothing I liked the least about chownow that stuck out in my mind. I would say the refund process was arduous > > Overall I would rate chownow 10/10 for customer service and ease of use. There are no improvements I could recommend ----- ### "Great Chow Now experience overall" — 5.0/5 > **Eugenia** | *10 July 2025* | Restaurants | Recommendation rating: 8.0/10 > > **Pros**: Saves time when order is online instead customer calling in on the phone. Saves time during checkout process since orders are prepaid online. > > **Cons**: The shop local fee they are adding it’s misleading and too expensive for my customers. It doesn’t even show up for them when they are placing an order, we only see it on the restaurant receipt. > > Super easy setup of the menu online, great customer service, very responsive. Makes our lives easier during busy rush time ----- ### "ChowNow is a great value, easy to use." — 5.0/5 > **Sarah** | *10 December 2025* | Restaurants | Recommendation rating: 9.0/10 > > **Pros**: We love the ease of use when it comes to updating our menu, hours, holidays, etc. Customers also love how easy it is to follow the menu and place an accurate order. > > **Cons**: Sometimes it is hard to get a hold of a customer support representative quickly. We often have questions during a busy dinner rush and have to go through an automated system. > > Overall, we feel that our partnership with ChowNow is a great one. It has increased business in our restaurants, while streamlining the "to go" ordering process. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/231385/chownow?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/231385/chownow) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data