--- description: Review of Indeemo Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Indeemo | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Market Research Software](/directory/4222/market-research/software) > [Indeemo](/software/230311/indeemo) # Indeemo Canonical: https://www.softwareadvice.co.nz/software/230311/indeemo Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/230311/indeemo?page=2) > AI-Powered, In-the-Moment Video Research: Indeemo is an end-to-end platform that helps MR, UX, and CX teams capture real-world insights through video, making it easier to understand people, products, and experiences—at scale. Our platform combines in-app recruitment, incentive payments, an intuitive researcher dashboard with mobile apps that make it simple for participants to share videos, images, screen recordings, and text in any context at any time. Researchers can conduct 1:1 interviews and moderated usability testing or import video via our integrations with Zoom, MS Teams or Google Meet. POWERFUL AI-POWERED INSIGHTS Indeemo's advanced AI tools transcribe, translate, and analyze research content in 27+ languages, helping researchers surface insights faster. The intuitive Reels editor makes it easy to trim and organize key video moments. Research Methodologies we support: Discovery \& Exploratory Research - Diary Studies - Mobile \& Digital Ethnography - User Personas Journey Research - Journey Mapping - Service Safaris - Path to Purchase - Buyer Decision Journeys Mixed Method Research - Pre-tasking for Interviews / Focus Groups - Bringing Segmentations \& Personas to Life with Video Usability \& Experience Research - Product Testing / IHUTs - Shopper, Customer \& Employee Experience BUILT FOR COLLABORATION Indeemo’s self-service dashboard enables researchers, designers, and product teams to quickly collect, analyze, and share insights. AI-powered search, keyword analysis, automated transcription and optical character recognition AI makes it easy to find key moments. Multiple user roles (Researcher, Recruiter, Observer) ensure the entire organization can connect with customers and build empathy. FLEXIBLE \& SECURE We are ISO27001 and HIPAA certified, ensuring enterprise-grade security for global brands, consultancies, startups, and government clients. > > Verdict: Rated **4.8/5** by 45 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 45 Reviews | | Ease of Use | 4.6/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 4.7/5 | Based on overall reviews | | Features | 4.4/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Indeemo - **Founded**: 2016 ## Commercial Context - **Pricing model**: Per Feature - **Pricing Details**: Flexible subscription plans available. Contact Sales. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Arabic, Brazilian Portuguese, Chinese, Danish, Dutch, English, European Portuguese, Finnish, French, German, Hindi, Indonesian, Italian, Japanese, Kazakh, Korean, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Vietnamese - **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more ## Features - A/B Testing - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Ad hoc Analysis - Alerts/Notifications - Annotations - Audience Targeting - Behaviour Tracking - Behavioural Analytics - Categorisation/Grouping - Collaboration Tools - Commenting/Notes - Customer Experience Management - Customer Journey Mapping - Customer Segmentation - Customer Touchpoints - Customisable Branding - Data Coding ## Integrations (4 total) - Google Meet - Microsoft Teams - Respondent - ZooM ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [Market Research Software](https://www.softwareadvice.co.nz/directory/4222/market-research/software) ## Related Categories - [Market Research Software](https://www.softwareadvice.co.nz/directory/4222/market-research/software) - [User Experience Software](https://www.softwareadvice.co.nz/directory/4258/ux/software) - [Qualitative Data Analysis Software](https://www.softwareadvice.co.nz/directory/4695/qualitative-data-analysis/software) - [Customer Journey Mapping Tools](https://www.softwareadvice.co.nz/directory/4004/journey-mapping/software) ## Alternatives 1. 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This makes setting up vastly different studies a breeze and allows Flexcar to tailor the study to the needs of the moment. > > **Cons**: The Board View can be a bit overwhelming when receiving huge amounts of data of a variety of different data types, especially when trying to find data received in order of submission time. However, Indeemo's filters can help cut out the noise. > > Indeemo has allowed Flexcar to learn about its customers' needs and experiences in-the-moment as they navigated Flexcar's product and service offerings. This has helped us identify gaps in our core experience and strategize around general improvements and edge cases to tend to. ----- ### "Indeemo should be part of all qual research\!" — 5.0/5 > **Thais** | *16 June 2023* | Market Research | Recommendation rating: 10.0/10 > > **Pros**: It is so easy to build and use it. I particularly love the ability to filter the data in so many ways. I also feel it adds so much value to every qualitative research. For example, I sometimes start the research with indeemo, other times I use it after the focus groups, depending on the need. > > **Cons**: I love the word cloud but I wish there was a way to customize the choice of words to eliminate the 'noise' (the words that do not mean anything). But that is a small thing not to like. > > I am having so much success with indeemo. I feel very confident to try new things because the team is always there for me and my clients. For example, the team critique and make valuable recommendations when I am starting a new project. This is critical for the success of the entire research. ----- ### "In the moment with Indeemo" — 4.0/5 > **Tamarah** | *16 August 2022* | Online Media | Recommendation rating: 5.0/10 > > **Pros**: I like how easy it was to install and use. I like how you upload videos and photos. > > **Cons**: I don't have any major cons. It could stall depending on your phone. > > I recently started using this app for a Research project. I like my experience with it so far. ----- ### "The ultimate UX platform\!" — 5.0/5 > **Verified Reviewer** | *4 July 2023* | Venture Capital & Private Equity | Recommendation rating: 9.0/10 > > **Pros**: Indeemo is an extremely intuitive platform for both customers and back-end managers. There is little to no onboarding needed for users – a huge benefit for our project\! It was easy to adjust the platform to serve our needs, and Indeemo customer support was always there to clarify any issues we had\! > > **Cons**: Some of the back-end features were hidden and took a while to find about. A slightly improved 'tasks' interface for customer-facing app can also be beneficial – we found an issue that they got lost in a range of questions presented as a scrollable list. ----- ### "Great features and fantastic customer service" — 5.0/5 > **Gerardo** | *12 October 2023* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: The platform is great. Easy to set up, moderate and has some great analysis tools. However, what stood out the most was the customer service. \[sensitive content hidden\] and the support team were super responsive and we’re always happy to help with any questions/issues. > > **Cons**: The media/data download process is complicated and long. A big opportunity for improvement. Breaking down data into segments was also complicated and it made analysis a bit harder. ----- Page: 1 / 3\ Next: [Next page](https://www.softwareadvice.co.nz/software/230311/indeemo?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/230311/indeemo) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data