--- description: Review of Momence Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Momence | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Scheduling Software](/directory/4738/scheduling/software) > [Momence](/software/225841/ribbon) # Momence Canonical: https://www.softwareadvice.co.nz/software/225841/ribbon Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/225841/ribbon?page=2) > Momence provides monetization and CRM tools for managing live, on-demand, and in-person content. The ticketing function integrates with existing websites and apps. Businesses can use the platform to sell tickets for events or gated content. It includes a video library with unlimited storage, and users can integrate with other applications like Zoom. Registration is automated to encourage sign-ups, and users can purchase tickets for groups and individuals. Options are also available for subscriptions, memberships, and other digital content.The system manages the registration of attendees for live, in-person, and even hybrid experiences. Users can also offer gated digital content, including live events, conferences, and education sessions. Momence software provides marketing support through its built-in CRM functionality, including community feeds, SMS features, and email outreach tools. In addition to desktop access, the software also offers mobile apps for iOS and Android devices. > > Verdict: Rated **4.0/5** by 76 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 76 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Momence ## Commercial Context - **Pricing model**: Usage Based (Free version available) (Free Trial) - **Pricing Details**: We offer four pricing tiers - Momence Light - Free plan - Access to all features except SMS messaging + 5% transaction fee per ticket. Momence Basic - $20/mo - Access to all features + SMS messaging + 1% transaction fee per ticket. Momence Pro - $60/mo - Access to all features + SMS messaging + zero transaction fees. Momence Custom - Custom Pricing - Access to all features + SMS messaging + zero transaction fees. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Dutch, English, French, Spanish - **Available Countries**: Australia, Canada, Ireland, New Zealand, United Kingdom, United States ## Features - API - Access Controls/Permissions - Activity Dashboard - Activity Tracking - Alerts/Notifications - Appointment Management - Appointment Scheduling - Attendance Management - Attendance Tracking - Automated Scheduling - Availability Management - Billing & Invoicing - Booking Management - Calendar Management - Calendar Sync - Capacity Management - Certification Tracking - Class Management - Class Scheduling - Client Database ## Integrations (8 total) - ClassPass - PayPal - Shopify - Squarespace - Stripe - Webflow - Wix - WordPress ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat ## Category - [Scheduling Software](https://www.softwareadvice.co.nz/directory/4738/scheduling/software) ## Related Categories - [Scheduling Software](https://www.softwareadvice.co.nz/directory/4738/scheduling/software) - [Appointment Scheduling Software](https://www.softwareadvice.co.nz/directory/4731/appointment-scheduling/software) - [Pilates Studio Software](https://www.softwareadvice.co.nz/directory/4185/pilates-studio/software) - [Club Management Software](https://www.softwareadvice.co.nz/directory/4660/club-management/software) - [Yoga Studio Software](https://www.softwareadvice.co.nz/directory/4544/yoga-studio/software) ## Alternatives 1. 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[Wodify](https://www.softwareadvice.co.nz/software/114351/wodify-core) — 4.5/5 (154 reviews) ## Reviews ### "Momence - A good health/wellness scheduling system\!" — 5.0/5 > **Rachel** | *28 October 2024* | Hospital & Health Care | Recommendation rating: 9.0/10 > > **Pros**: Extremely easy to use from the administrative side > > **Cons**: Clients occasionally report glitches in payment processing as well as receiving links to class signups at the beginning of their payment cycle - this has been an ongoing issue and has always been resolved, but sometimes it has taken up to 5 days to resolve > > Momence has been a fairly simple platform to use with quite a bit of functionality - scheduling , livestreaming, payment processing - for our health/wellness arm of the business ----- ### "Lots of features, great service" — 5.0/5 > **Marlo** | *19 August 2024* | Recreational Facilities & Services | Recommendation rating: 10.0/10 > > **Pros**: I chose momence because their features include sliding scale pricing, payment plans, and integrations with all our studio partners. Their customer service has been really great and responsive. > > **Cons**: It's a bit pricier than some other options, but for our 20 person studio it offers the perfect amount of features which have made our students stickier. ----- ### "Momence is on my winning team." — 5.0/5 > **Marsha** | *30 November 2023* | Health, Wellness & Fitness | Recommendation rating: 9.0/10 > > **Pros**: They are pro active at keeping the software updated and adding new features that enhance the customer experience and the admin experience. > > **Cons**: Sometimes I have to do a workaround if an instructor wants something that the software just isn't set up for. But I have always been able to find a workaround. > > I have had a very positive experience with Momence. It took a bit to retrain my senior members to work the new platform when I switched from another product, but most people just coming into the experience say it is very straightforward and easy to navigate. ----- ### "Great system appointment and health based features have some ways to go, and data migration approach needs significant improvement" — 4.0/5 > **Jason** | *17 February 2024* | Health, Wellness & Fitness | Recommendation rating: 7.0/10 > > **Pros**: I love the simplicity, the elegance of the app, the richness of features and the pace at which they make changes. I also love the availability of support both chat and phone. I love that the product and dev teams act on feedback quickly. I think its fairly well priced for the feature set and if they keep improving at the pace that they are then I'm looking forward to the future. > > **Cons**: The biggest draw back for me was the data migration. I'm utterly disappointed that 1) they did not disclose how limited there import approach was, in fact it was the opposite 2) it seemed like they let me put a tonne of instructions to gather to placate me, then they promptly ignored a lot of it 3) decision were made on my behalf (e.g. they imported my appointments as events, they showed the appointments payment as taken by the person that imported them on the date of the import rather that the original data) 4) the team didn't think to look at anomalies or confirm anything with me or do any data checks or reviews before committing the data it's been 2 months and my data is still useless. The thing the migration team did really well which I thank them for is consolidating duplicates and importing our gift cards. > > I think Momence is a great tool, I think the team is great overall, and they are very attentive to customers needs and take on feedback. I think there is a higher focus on gyms and other event based businesses than appointment based businesses and a higher focus on fitness and "wellness" over health (e.g physios and medial massage) so something to consider. A couple of my leaves are 1) the payment processor fees are very high 2) the limited options for payment integrations and 3) no HIPCAS or HealthPoint health fund claims integration 4) subscription fees are in US so you are paying extra for that from concession fees 5) which I think has been the biggest let down by far was the migration. It's left a very bitter taste in my mouth, and I think the worse part is the lack of genuine care shown for how the gaps in the migration processes affects business owners, the lack of ownership of the gaping holes in the process and what seems like no desire to even consider reviewing the process for improvement. ----- ### "Seamless Business Enhancement with Momence" — 5.0/5 > **Angelica** | *21 November 2023* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I love the simplicity of Momence. There are no complicated interfaces - everything makes sense and is easy to set up and use. Momence has thought of almost everything you need to run a successful studio and has brought it together in one platform. This means there is no need for complicated 3rd party links to CRM tools or leads management software or a seperate video hosting platform for on-demand classes/courses. Momence puts you in total control of your client journey from prospect to member. > > **Cons**: I think Momence can do better in terms of client education. While I can find most of what I am looking for, sometimes the explanations are not overly detailed or don't have a business use case. This could be because they are continually innovating and improving their product. I can envision a "Momence Academy" with step by step guides of all the features and how they can benefit your business. I'm sure it's on the roadmap\! > > I can't speak highly enough about Momence and the transformative impact it has had on our business operations. The leads functionality has streamlined our lead management process, providing an intuitive and efficient way to capture, organise, and convert leads seamlessly. The integration of Momence Sequences has been a game-changer in our customer experience strategy. It has allowed us to create and implement personalised, automated campaigns that have significantly enhanced our engagement with clients. The ability to create visually appealing email campaigns from a single platform has had significant cost and time savings. The support from the Momence team has been exceptional. Their responsiveness and commitment to customer success make them a standout partner. Sometimes it feels like they are reading our minds - we often think of a feature/enhancement only to have it realised the next day\! Momence has become an indispensable tool in our business toolkit, and we're excited about the continued growth and innovation it brings to our operations. ----- Page: 1 / 4\ Next: [Next page](https://www.softwareadvice.co.nz/software/225841/ribbon?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/225841/ribbon) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data