--- description: Review of DoorDash for Merchants Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: DoorDash for Merchants | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [Online Ordering Systems](/directory/3717/online-ordering-system/software) > [DoorDash for Merchants](/software/224452/doordash) # DoorDash for Merchants Canonical: https://www.softwareadvice.co.nz/software/224452/doordash Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.co.nz/software/224452/doordash?page=2) > DoorDash is a food ordering and delivery platform that connects customers with local restaurants and businesses. DoorDash empowers merchants to grow their businesses by providing an on-demand delivery fleet, data insights, and built-in marketing tools that assist the end-to-end online ordering and delivery process. Customers can browse over 300,000 local and national brands, submit online orders directly to restaurants, and receive their orders on time. > > Verdict: Rated **4.1/5** by 190 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.1/5** | 190 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 3.9/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: DoorDash ## Commercial Context - **Pricing model**: Usage Based (Free Trial) - **Pricing Details**: Contact DoorDash for more information on pricing. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English, Spanish - **Available Countries**: Australia, Canada, New Zealand, United States ## Features - Activity Dashboard - Activity Tracking - Customer Database - Customer History - Customisable Reports - Delivery Tracking - Food Delivery Dispatching - For Restaurants - Inventory Management - Inventory Tracking - Mobile Access - Online Ordering - Online Payments - Order Management - Reporting/Analytics - Restaurant POS ## Support Options - FAQs/Forum - Phone Support ## Category - [Online Ordering Systems](https://www.softwareadvice.co.nz/directory/3717/online-ordering-system/software) ## Related Categories - [Online Ordering Systems](https://www.softwareadvice.co.nz/directory/3717/online-ordering-system/software) - [Customer Loyalty Software](https://www.softwareadvice.co.nz/directory/4383/customer-loyalty/software) - [Food Delivery Software](https://www.softwareadvice.co.nz/directory/1831/food-delivery/software) ## Alternatives 1. [Restroworks Cloud Kitchen Management Software](https://www.softwareadvice.co.nz/software/421389/Restroworks-Cloud-Kitchen-Management-Software) — 4.9/5 (112 reviews) 2. [GrubHub](https://www.softwareadvice.co.nz/software/119107/grubhub) — 4.3/5 (131 reviews) 3. [Owner.com](https://www.softwareadvice.co.nz/software/397734/owner-com) — 4.6/5 (112 reviews) 4. [Instacart](https://www.softwareadvice.co.nz/software/230776/instacart) — 4.0/5 (48 reviews) 5. [StoreKit](https://www.softwareadvice.co.nz/software/119800/storekit) — 4.9/5 (110 reviews) ## Reviews ### "Good App to Use" — 4.0/5 > **Shanice** | *4 May 2022* | Telecommunications | Recommendation rating: 8.0/10 > > **Pros**: I like the variety of things to order and the ability to have multiple orders it once > > **Cons**: I dont lime the fact that refunds only are in dash cash instead of full returned on catd > > It was rough at first due to pandemic changes it has gotten better with the errors of communication. ----- ### "DoorDash is fun and reliable" — 5.0/5 > **Ilana** | *16 November 2023* | Entertainment | Recommendation rating: 10.0/10 > > **Pros**: Their network of deliverers is vast, especially in a city the size of Phoenix, and it's easy to find a taker almost every order. The app has useful filters like "open now" and "near me", and it tells you about how long you'll wait for your food before you even order. > > **Cons**: I get frustrated sometimes that the recommendations are repetitive and off-base. Sometimes, but not always. I've discovered some real gems. > > I have had a great experience using this app. I would definitely recommend it. ----- ### "Order never delivered" — 1.0/5 > **Denise** | *4 March 2025* | Education Management | Recommendation rating: 0.0/10 > > **Pros**: In this case, nothing. I can't believe they left everyone with no dinner. > > **Cons**: Cancelling an order after an hour of waiting and 2 updates delaying the time. > > Horrible. We had 5 children and 3 adults waiting for Taco Bell. After a full hour of waiting, they sent a notification saying it was cancelled. No other information\! ----- ### "Dashing thru" — 5.0/5 > **Samantha** | *29 March 2024* | Hospital & Health Care | Recommendation rating: 8.0/10 > > **Pros**: The customer support is very helpful and the timelines of ordering to when order arrives is awesome, never have to wait too long . > > **Cons**: They don't have many drivers in the late night hours. > > My overall experience with door dash compared to the other delivery options is by far the best. I've had nothing but great experiences. ----- ### "Doordash.... Need something in a hurry." — 5.0/5 > **Chaun** | *9 December 2022* | Automotive | Recommendation rating: 10.0/10 > > **Pros**: I like how fast and accurate this platform is to use and receive my orders. > > **Cons**: There is nothing I dislike about this software and is the best for your money. ----- Page: 1 / 9\ Next: [Next page](https://www.softwareadvice.co.nz/software/224452/doordash?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/224452/doordash) ## This page is available in the following languages | Locale | URL | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | ----- ## Structured Data