---
description: Review of RAY Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png
title: RAY | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

Breadcrumb: [Home](/) > [Feedback and Reviews Management Software](/directory/4285/review-management/software) > [RAY](/software/224164/botbit)

# RAY

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> RAY provides marketing teams with digital tools to increase their presence on search engines, like Google and Bing Search. Organizations can increase their visibility online and allow customers to market them on their behalf. Furthermore, the client reviews and swift notifications sent to the company's staff to comment on them build trust in the prospective customers. It also increases repeat business from satisfied customers.

The platform provides enterprises with an activity dashboard to view and track workflows and monitor their brand performance. Corporation administrators can audit customer services to see their customer experience across their business operations and customer service. Additionally, RAY provides analytics and reports on bad reviews and segments them into specific functions or products. It also enables companies to conduct polls and surveys to find solutions corresponding to customer needs.
> 
> Verdict: Rated **4.9/5** by 10 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.9/5** | 10 Reviews |
| Ease of Use | 4.8/5 | Based on overall reviews |
| Customer Support | 4.8/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: RAY
- **Location**: Buenos Aires, Argentina
- **Founded**: 2017

## Commercial Context

- **Starting Price**: US$49.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Pricing per location
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Portuguese, Spanish
- **Available Countries**: Argentina, Brazil, Colombia, Mexico, Spain, United States

## Features

- API
- Activity Dashboard
- Activity Tracking
- CRM
- Campaign Management
- Customer Database
- Customer Experience Management
- Customer Profiles
- Customer Segmentation
- Customer Surveys
- Customisable Templates
- Dashboard
- Data Import/Export
- Email Marketing
- Feedback Management
- Gamification
- Keyword Tracking
- Mobile Survey
- Monitoring
- Multi-Language

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Feedback and Reviews Management Software](https://www.softwareadvice.co.nz/directory/4285/review-management/software)

## Related Categories

- [Feedback and Reviews Management Software](https://www.softwareadvice.co.nz/directory/4285/review-management/software)
- [Customer Satisfaction Software](https://www.softwareadvice.co.nz/directory/4627/customer-satisfaction/software)
- [Customer Loyalty Software](https://www.softwareadvice.co.nz/directory/4383/customer-loyalty/software)
- [Customer Experience Software](https://www.softwareadvice.co.nz/directory/4574/customer-experience/software)
- [Survey Software](https://www.softwareadvice.co.nz/directory/4503/survey/software)

## Alternatives

1. [Kangaroo](https://www.softwareadvice.co.nz/software/324113/kangaroo) — 4.9/5 (250 reviews)
2. [Referrizer](https://www.softwareadvice.co.nz/software/153952/referrizer) — 4.8/5 (196 reviews)
3. [Trustpilot](https://www.softwareadvice.co.nz/software/364802/trustpilot) — 4.5/5 (1204 reviews)
4. [Xoxoday](https://www.softwareadvice.co.nz/software/93469/xoxoday-plum) — 4.4/5 (261 reviews)
5. [Tremendous](https://www.softwareadvice.co.nz/software/262872/tremendous-rewards) — 4.8/5 (477 reviews)

## Reviews

### "Excelente y eficiente" — 5.0/5

> **Melina** | *27 May 2025* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: La información representada en el dashboard y \[contenido sensible oculto\] es excelente como asesor de cuentas, manejando todo, en las presentaciones y la predisposición inmediata en cualquier consulta.
> 
> **Cons**: No tener una herramienta de reporte automático de reviews para reviews de 1 estrella sin comentarios.
> 
> Es excelente, desde la buena predisposición y su amplio conocimiento en el área. Hasta las presentaciones y eficiencia en el manejo de las marcas.

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### "Un servico rapido y agil" — 5.0/5

> **Fernando** | *21 February 2024* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: Que los clientes pueden hacer reseñas y nos llegan inmediatamente, la getion con graficos y comparaciones periodicas segun periodos, lo facil de entender.
> 
> **Cons**: Nada, es realmente efectivo, y agil. Solo lo utilizo para mantener reporte y control de reseñas.
> 
> Muy buena. Las actualizaciones, realemnte cumple con mis expectativas como Gerente.

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### "Super satisfechos con el servicio" — 5.0/5

> **Florencia** | *13 November 2023* | Sports | Recommendation rating: 10.0/10
> 
> **Pros**: Me ayudo a centralizar las reseñas de mi negocio y automatizar las respuestas a esas reseñas.
Con la nueva funcionalidad de sentimiento me ayudó a detectar imperfecciones en el servicio ofrecido. Pudimos definir palabras claves y me da un % del sentimiento hacia esa palabra. Si es positivo, o negativo. Permite tambien identificar el % que representa a cada sucursal.
> 
> **Cons**: Se podría sumar un poco mas de personalización al portal de captación de datos. Pero ya ha sido reportado y el equipo están trabajando en la actualizacion.

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### "El uso de Ray en Temple cerveza" — 5.0/5

> **Gonzalo** | *5 January 2024* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: La gestión de campañas y la posibilidad de exportar reseñas.
> 
> **Cons**: El análisis de sentimientos. Debería poder exportarse y sus gráficos presentarse de forma más legibles.

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### "Excelente herramienta para gestionar el trabajo" — 5.0/5

> **Lourdes** | *7 November 2023* | Government Administration | Recommendation rating: 10.0/10
> 
> **Pros**: Lo que más me gustó es el fácil manejo del programa y lo simple que es organizar todo mediante el mismo.
> 
> **Cons**: A veces se buggea, pero despues de reiniciar el programa, funciona bien.
> 
> Lo utilizo hace un año de forma diaria y la realidad es que es muy util, facil de usar y satisfactoria a las tareas que se nos asignan, y por lo tanto, trae orden y control sobre la gestión del negocio.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/224164/botbit)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/product/224164-ray/> |
| en-AU | <https://www.softwareadvice.com.au/software/224164/botbit> |
| en-GB | <https://www.softwareadvice.co.uk/software/224164/botbit> |
| en-IE | <https://www.softwareadvice.ie/software/224164/botbit> |
| en-NZ | <https://www.softwareadvice.co.nz/software/224164/botbit> |

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