About CAKE POS

CAKE provides an easy-to-use POS that owners will learn like a pro in a short amount of time. The restaurant management system takes care of everything in one place with integrated online ordering, curbside pickup, reservations, and menu organization. With the POS, restaurant staff can easily place and modify orders. CAKE’s payment cube can accept all forms of payment, including through a customer’s phone with Apple Pay or Google Pay. With online ordering and curbside pickup, you can eliminate digital walkaways, send order updates to customers, and save pricey commission fees from other providers. You can expand your system by adding tablets for tableside ordering. You can increase your speed of service, improve order accuracy, and elevate your average order value by 33%. With QR code payments, the process speeds up time for the customer and lowers wait times. CAKE benefits independent restaurant owners who want to replace their current POS or don’t have a cloud-based system. CAKE also benefits small to mid-size chains looking to extend the service of the existing POS system. Restaurant owners can feel comfortable because CAKE has free 24/7 customer support where staff can reach the customer service team via call, email, text, or chat.
CAKE POS Software - CAKE Online Ordering
CAKE POS Software - CAKE Guest Manager
CAKE POS Software - CAKE Product Suite
CAKE POS Software - CAKE POS Reports
CAKE POS video
CAKE POS Software - CAKE Online Ordering - thumbnail
CAKE POS Software - CAKE Guest Manager - thumbnail
CAKE POS Software - CAKE Product Suite - thumbnail
CAKE POS Software - CAKE POS Reports - thumbnail

CAKE POS pricing

CAKE POS does not have a free version and does not offer a free trial. CAKE POS paid version starts at US$69.00/month.

Starting Price:
US$69.00/month
Free Version:
No
Free trial:
No

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CAKE POS Reviews

Feature rating

Value for Money
4.5
Functionality
4.4
Ease of Use
4.7
Customer Support
4.6
5 reviews of 506 View all reviews
Leo
Leo
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 28/10/2023

Cake is great!

A little hectic at first. After [sensitive content hidden]
took over everything was repaired promptly.

Pros

Like the ease of use and functionality. Customer service was great, thanks to [sensitive content hidden]
, as he is very knowledgeable about your products and software.

Cons

Overall functionality is great. Customer service could use some work in areas.

Response from Mad Mobile

Hey Leo,
Thanks for the review!
CAKE POS Team

Replied 18/01/2024
Braden
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

4
Reviewed on 30/03/2021

Who Doesn't LOVE CAKE?

The data that CAKE provides me is incredibly valuable to our business. We love it!

Pros

We don't spend any time on training new team members to use our POS System (CAKE). Seriously, it's so easy we show them a few features and they are running it like a pro on day one. That in it's self has saved us a ton of payroll we use to spend on training.
From a ownership perspective, we have four locations and I'm able to track them from my central office, Wonderful!

Cons

Negatives only fall on one piece of the equipment. The cash drawer and the insert in it are not built for the type of abuse they can take in some operations. I wish there was an option to purchase extra drawer inserts.
There are no other negatives about CAKE.

Alternatives Considered

Square Point of Sale, Clover and Toast POS

Reasons for Choosing CAKE POS

To provide my customers a better more efficient experience and to allow our team members an easy to use system that we as owners could easily track.

Reasons for Switching to CAKE POS

Cake seemed to have a more durable product. The biggest reason was....When I spoke with all the sales staff from the different companies the CAKE representatives were the only ones that never talked negatively about their competitors. That let me know they didn't need to degrade the other guys, they had faith in the system they were selling. I now have the same faith in CAKE.
Kelly
  • Industry: Restaurants
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
3
Features
3
Ease of Use
3
Customer Support
5

3
Reviewed on 9/05/2024

Sometimes hard to use, sometimes not

Pros

The customer service people (most of the time) are so helpful with whatever to need

Cons

Sometimes it’s extremely confusing on what to do when a problem arises. Also wish it did timing features to different stations on the line

Nolan
  • Industry: Restaurants
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source
Value for Money
5
Features
5
Ease of Use
5
Customer Support
5

5
Reviewed on 15/02/2024

Support Team

Pros

They're POS support is fantastic! Even though we've been using Cake for our POS systems for a few years now, they're team is still at the ready and even teaches this old dog some new tricks now and again!

Cons

The peripheral hardware seems to have a hard time keeping up with usage but otherwise they work well.

Response from Mad Mobile

Thanks for the great review ol' dog Nolan!

Replied 20/02/2024
Matthew
  • Industry: Food & Beverages
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source
Value for Money
5
Features
4
Ease of Use
5
Customer Support
5

5
Reviewed on 3/02/2022

We’ve used Cake for 2 years now

It’s been very good overall. Great customer service.

Pros

It’s user friendly. Once my employees use it for a couple hours they pick it right up.

Cons

We were unable to set up our online ordering from the table. There were too many steps for the clients to take.

Alternatives Considered

Toast POS

Reasons for Choosing CAKE POS

It was too slow

Switched From

Restaurant Systems Pro

Reasons for Switching to CAKE POS

Our food purveyor Sysco set us up with cake.

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