--- description: Review of Zoiper Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand. image: https://gdm-localsites-assets-gfprod.imgix.net/images/software_advice/og_logo-55146305bbe7b450bea05c18e9be9c9a.png title: Zoiper | Reviews, Pricing & Demos - SoftwareAdvice NZ --- Breadcrumb: [Home](/) > [SIP Trunking Providers Software](/directory/425/sip-trunking/software) > [Zoiper](/software/22302/zoiper) # Zoiper Canonical: https://www.softwareadvice.co.nz/software/22302/zoiper Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.nz/software/22302/zoiper?page=2) > Zoiper is an on-premise and cloud-based softphone solution that caters to service providers, call centers, VoIP integrators, mobile operators and businesses that require softphones independent of their service provider. It aggregates contacts from various sources such as Outlook, Windows, Android, iOS and all incoming calls to create an address book. Text, voice and video communications are encrypted to prevent eavesdropping. Zoiper can be integrated with customer relationship management (CRM) solutions, Outlook and Thunderbird plugins. The system also incorporates number recognition. Users can combine Zoiper’s dialer with other VoIP service providers or they can have multiple providers for different destinations in order to get a price bargain for each region. Zoiper provides its own software development kit (SDK) for integrating its functionalities with any hardware or software. Other features include auto-answering, provisioning, call recording, jitter buffers, clock skew compensation and delay reduction. Support is provided via online forum and email. > > Verdict: Rated **4.3/5** by 113 users. Top-rated for **Likelihood to recommend**. ----- ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.3/5** | 113 Reviews | | Ease of Use | 4.4/5 | Based on overall reviews | | Customer Support | 4.1/5 | Based on overall reviews | | Value for Money | 4.5/5 | Based on overall reviews | | Features | 4.2/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: ZoiPer - **Location**: Sofia, Bulgaria - **Founded**: 2003 ## Commercial Context - **Starting Price**: €49.95 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: Free = $0 Premium €39.95 Custom = Contact for quote Zoiper 5 for Windows, Mac \& Linux = €39.95 + €7.99 (€47.94) Zoiper Pro for Android = £6.99 Zoiper Premium voip soft phone for iOS = $4.99 - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Bulgaria, United States ## Features - API - Access Controls/Permissions - Auto-Dialer - CRM - Call Centre Management - Call Recording - Call Routing - Call Transfer - Caller ID - Caller Profiles - Chat/Messaging - Conferencing - Contact Database - Contact Management - Customisable Branding - Data Import/Export - Interaction Tracking - Live Chat - Mobile Access - Multi-Channel Communication ## Integrations (3 total) - Freshdesk - Nimble - VICIdial ## Support Options - Email/Help Desk - Chat ## Category - [SIP Trunking Providers Software](https://www.softwareadvice.co.nz/directory/425/sip-trunking/software) ## Related Categories - [SIP Trunking Providers Software](https://www.softwareadvice.co.nz/directory/425/sip-trunking/software) - [Online Meeting Software](https://www.softwareadvice.co.nz/directory/852/online-meeting/software) - [Softphone Software](https://www.softwareadvice.co.nz/directory/1706/best-softphones/software) - [Remote Work Software](https://www.softwareadvice.co.nz/directory/4592/remote-work/software) - [VoIP Software](https://www.softwareadvice.co.nz/directory/4508/voip/software) ## Alternatives 1. 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[Cloud Softphone](https://www.softwareadvice.co.nz/software/181972/acrobits) — 4.7/5 (10 reviews) ## Reviews ### "Best soft SIP client with good user experience" — 5.0/5 > **Wobe Muki Marguerite** | *22 November 2019* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: I really do like this software: -Zoiper is a free software is stable fantastic\!\!\! and it is available for all operating systems. -It can be used on both computers and mobile phones, making it convenient for me and other employees in my industry even students to communicate on any device we chose. -I was able to download it for free and the downloaded file and mobile application is not heavy. -Thanks to Zoiper I am able to have conference calls with my team members and other employees. -With Zoiper, I keep track of my call history. One thing that amazed my team members and I is that we are able to record calls, so amazing\!\! this functionality has aid our secretary. -One important aspect, there are no advertisement (adds) on Zoiper, so relieving. > > **Cons**: -At times the call button does not work (free platform), so there is a need to restart the application and it works well afterwards > > My industry was facing communication problems, from where an employee will have to move from one block to another. I recommended Zoiper to my industry because it is free, reliable and it worked well on Asterisk (PBX). As such employees in my industry used it for day-to-day communication as well reducing cost on phone calls. ----- ### "Best tool to take your work phone wherever you go." — 5.0/5 > **Aaron** | *21 October 2017* | Computer Software | Recommendation rating: 10.0/10 > > **Pros**: I love that this software is available on mobile devices, iOS and Android. The desktop app is extremely helpful for when you need to make several calls working from a computer, but the mobile app makes it easy to take those calls wherever you are. There have been times that I was working out of the office and used the Zoiper app to stay in contact with customers. Why not use my cell phone? Because the Zoiper app syncs my office phone with my cell phone, which is useful for making calls with international clients. We also use Zoiper for training. We can use of office phone system to listen into phone calls, which is especially helpful when training our outbound sales and sales development teams. We can visually see who is on the phone, then dial the extension on our mobile, and move around freely without being tied to the desk. > > **Cons**: Sometimes the device has issues connecting to our server. I don't know if that is a "them" problem or an "us" (internal systems) problem. Usually, the issues are resolved quickly. Restarting the app seems to do the trick. > > We have been able to more effectively scale our training efforts as our teams can listen to live phone calls more easily to learn best practices. This tool has also made it easier for our remote employees to communicate more efficiently. ----- ### "Application of easy installation and management, to use VoIP telephony" — 3.0/5 > **Daniel** | *27 August 2018* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: It is a super agile softphone, easy to install and very easy to use. It fulfills the main objective of the application which is to provide an interface to use VoIP, in the comfort of the computer or on a smartphone. It has high availability and compatibility with different operating systems and is adaptable to the needs of each user. It does not require the implementation of a large infrastructure to be able to function and can be used both in the professional field and in the personal area. > > **Cons**: The free version has its limitations, but it complies with the minimum functions to be able to work. meets its objective and facilitates access to less experienced users. Sometimes it has connection failures with the main server, which is quickly resolved. > > In the modern era, where all communications travel through the network, they allow us connectivity through voice, which use resources that are currently of first necessity for both commercial use and personal use. It helps reduce equipment costs, since the software can be installed directly on the user's computer or on their smartphone. Mobility and versatility to establish communications from any geographical location with access to the internet. Compatibility with most operating systems, which means that costs are reduced by not having to change the infrastructure to operate, live simultaneously with other similar applications without conflict and you can set up accounts anywhere in the world. ----- ### "Zoiper use" — 4.0/5 > **Assem** | *20 December 2022* | Telecommunications | Recommendation rating: 7.0/10 > > **Pros**: Easy to call and contact other and quality of sound and connection > > **Cons**: zoiper access it the least thing i like > > it was a good experience i had with zoiper as it made the connection with customer more easy and fast ----- ### "Zoiper softphone is a convenient global solution for all devices" — 4.0/5 > **Renan** | *20 July 2019* | Information Technology & Services | Recommendation rating: 8.0/10 > > **Pros**: - It is quite easy to setup with your own SIP - I use Twilio myself and it works fluently - I had a few questions last year and I found out there is a forum for help. - There are some premium options, not expensive for a solo user. I don't know how it works for teams. - I can use it on my Windows laptop and my Android mobile > > **Cons**: - After more than 1 year and a half using the free version, It seems that if the network is a bit slow communications are not very good. I had sometimes troubles over Wifi but globally over 4G it is usually fine. - There are technical options for communications, networks, sound... not always very understandable for non-specialists I think. > > 2 years ago I had to find a suitable solution to manage my communications while traveling abroad. Zoiper is free or cheap on my opinion and provides globally a very good service. Like I said I had issues over slower networks from times to times but I guess it was more related to the networks. I would say if you need to setup a VOIP solution on different devices (Desktop, mobile...) Zoiper will do the job, it is worth to give it a try. ----- Page: 1 / 6\ Next: [Next page](https://www.softwareadvice.co.nz/software/22302/zoiper?page=2) ## Links - [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/22302/zoiper) ## This page is available in the following languages | Locale | URL | | de | | | en | | | en-AU | | | en-GB | | | en-IE | | | en-NZ | | | fr | | ----- ## Structured Data