---
description: Review of UXtweak Software: system overview, features, price and cost information. Get free demos and compare to similar programs on Software Advice New Zealand.
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title: UXtweak | Reviews, Pricing & Demos - SoftwareAdvice NZ
---

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# UXtweak

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> UXtweak is the user research platform helping teams to effortlessly recruit and manage participants, conduct studies, analyze data, and share insights - all in one place.&#10;&#10;Trusted by top brands, UXtweak has been used to craft over 570K+ questions and collect 1.8 million+ responses, helping research teams uncover valuable insights and craft exceptional user experiences.&#10;&#10;✨ Start for free today at UXtweak.com 🔧🐝&#10;&#10;Why do customer-centered organizations choose UXtweak?&#10; &#10;🌍 Recruit globally, reliably&#10;Access participants from 130+ countries with 2,000+ targeting attributes for precise recruitment. &#10;&#10;Rigorous quality checks and free replacements guarantee reliable feedback so you can focus on insights—not logistics.&#10;&#10;🔧 Comprehensive tools for every stage&#10;Test concepts, prototypes, or finished products; conduct live user interviews; &#10;and use proven methods like card sorting and tree testing—moderated or unmoderated.&#10;&#10;📊 Actionable analytics&#10;Turn raw data into actionable insights with advanced analytics and visualizations. Quickly identify trends, generate reports, and share findings with your team to drive informed decisions.&#10;&#10;🤝 Support that gets it&#10;Our customer success team made up of experienced UX researchers, &#10;is available to help you tackle challenges and maximize your research impact.&#10;&#10;🎓 Driven by research and community&#10;Founded by researchers, we are committed to advancing UX research and HCI. &#10;Explore original studies by our dedicated research team in open-access journals or visit our Research by UXtweak section.&#10;&#10;We support, educate, and connect the UX community through initiatives like the UX Research Geeks podcast, Women in UX interviews, live events, and educational resources.&#10;&#10;UXtweak features: &#10; ⬣ User Interviews&#10; ⬣ Mobile App Usability Testing&#10; ⬣ Prototype Usability Testing&#10; ⬣ Website Usability Testing&#10; ⬣ First Click Testing&#10; ⬣ Preference Testing&#10; ⬣ Five Second Testing&#10; ⬣ Card Sorting&#10; ⬣ Tree Testing&#10; ⬣ Global User Panel&#10; ⬣ Participant Managemet&#10; ⬣ Session Recording&#10; ⬣ Survey
> 
> Verdict: Rated **4.8/5** by 35 users. Top-rated for **Likelihood to recommend**.

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## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 35 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 4.7/5 | Based on overall reviews |
| Features | 4.8/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: UXtweak
- **Founded**: 2019

## Commercial Context

- **Starting Price**: US$92.00
- **Pricing model**: Per User (Free version available) (Free Trial)
- **Pricing Details**: Free - $0/month&#10;Business - starts at $99/month&#10;Custom - Tailored for organizations needing custom solutions and advanced features.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Czech, English, French, German, Slovak, Spanish, Swedish
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 208 more

## Features

- API
- Behavior Analytics
- Behaviour Tracking
- Customisable Branding
- Customisable Questions
- Data Import/Export
- For Websites
- Geotargeting
- Heatmaps
- Monitoring
- Multi-Language
- Performance Metrics
- Prototype Creation
- Quantitative Metrics
- Screen Activity Recording
- Session Recording
- Surveys & Feedback
- Unmoderated Testing
- Usability Testing
- User Research Analysis

## Integrations (10 total)

- Axure
- Condens
- Dovetail
- Figma
- Google Drive
- Google Tag Manager 360
- Marvin
- Notion
- OneDrive
- inVision

## Support Options

- Email/Help Desk
- Chat

## Category

- [User Testing Software](https://www.softwareadvice.co.nz/directory/4651/user-testing/software)

## Related Categories

- [User Testing Software](https://www.softwareadvice.co.nz/directory/4651/user-testing/software)
- [User Experience Software](https://www.softwareadvice.co.nz/directory/4258/ux/software)
- [Website Optimization Tools](https://www.softwareadvice.co.nz/directory/4680/website-optimization/software)

## Alternatives

1. [Adobe XD](https://www.softwareadvice.co.nz/software/225523/adobe-xd) — 4.5/5 (1087 reviews)
2. [Lyssna](https://www.softwareadvice.co.nz/software/144529/usabilityhub) — 4.6/5 (87 reviews)
3. [Dovetail](https://www.softwareadvice.co.nz/software/345899/dovetail) — 4.6/5 (97 reviews)
4. [UserWay Accessibility Widget](https://www.softwareadvice.co.nz/software/219037/userway) — 4.9/5 (332 reviews)
5. [Hotjar](https://www.softwareadvice.co.nz/software/136486/hotjar) — 4.6/5 (545 reviews)

## Reviews

### "Best combo of functionality and price\!" — 5.0/5

> **Maria** | *6 March 2023* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Love having all possible UX tests in one place\! So I have my Figma prototype tests, website tests, surveys, and card sortings all together.Plus the new feature of the own participant database allows me to have a decent user CRM that I can use for my tests.And a special kudos goes to the randomisation features everywhere, so I know that the order bias is controlled in my tests.
> 
> **Cons**: Sometimes the interface of it could be not 100% intuitive, so you need to invest some time in exploring the tool.

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### "Surprisingly well designed and easy to use product" — 5.0/5

> **Verified Reviewer** | *8 September 2022* | Design | Recommendation rating: 9.0/10
> 
> **Pros**: It's packed with multi-functionality in a single package. Allows you to conduct multiple different test within just 1 subscription. &#10;&#10;Comparing with some of the top competitors out there, UXtweak does not shy away with the features that it has and it's super easy use with a very user friendly and intuitive way that you can jump on it in no time.&#10;&#10;The fact that someone who's primary focus is UI and being able to pick this out and started to jump on using it is quite impressive. It really shows the dedication the team has put into designing this product&#10;&#10;It supports user being able to conduct test on mobile and desktop. This gives user that freedom to freely conduct from different access point. Both platform testing is well designed and not an after thought
> 
> **Cons**: PDF export is a bit meh. The web portal gives user so much more information in a much nicer way. I did this for testing purposes but in real life senario I would be manually doing screenshots of each different pages than actually using this feature as it's just not comprehensive enough and more difficult to look at.&#10;&#10;Some of the feature is a bit hidden and needs to take time to snoop around. I think there can be improvements made to have a even better UI/UX. such as the left hand side nav taking a lot of space, or the tabs within a project is also taking a bit of space so leaves a small room for the actual data you've collected. There's a full-screen button but it takes away the additional stuff so I would say it's a bit unfortunate. )but as it is right now it still beats majority of product on the market) &#10;&#10;Although the tree/card sorting allowed user to be using both mobile and desktop, there isn't a way to filter the result. sometimes it might be good to understand if that has any impact for user's result. there might not be any for a test like this

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### "Card sort for my 7. semester project" — 4.0/5

> **Michelle** | *14 February 2023* | Civil Engineering | Recommendation rating: 7.0/10
> 
> **Pros**: It’s remote friendly and intuitive for most users. The card sort is well mapped to an in real life experience of such a task. My card sort existed of 65 cards, which is not really recommended to use by UXtweak, but it was still possible for the testpersons to get an ok overview of the carpets to sort and the categories the made. The list of cards to be sorted force them to interpret one carpet at a time as they have to drag them over in categories. This might not have been carried out as thorough in real life scenario.
> 
> **Cons**: Due to my amount of cards, the analysis tools where confusing to interpret simply because of the big amount of data. Moreover would it be nice with some more analysis tools such as MDS - multi dimensional scaling. Which I could have benefitted from.

-----

### "Great option for educational and non-profit organizations" — 5.0/5

> **Zuzana** | *28 October 2022* | Education Management | Recommendation rating: 9.0/10
> 
> **Pros**: The fact that it offers a free plan as well as generous discounts for nonprofit organization. This allowed me to take advantage of professional research tools even though we do not have a budget for them.
> 
> **Cons**: I needed to run a simple card sorting excercises and some surveys to collect feedback. The platform offer a lot of options I didnt need, so it can be a bit overwhelming at first.
> 
> Really good , support service is really helpful and patiente, they answer all of my (rookie) questions.

-----

### "Excellent user experience combined with excellent support team" — 5.0/5

> **Ecem** | *10 February 2023* | Design | Recommendation rating: 10.0/10
> 
> **Pros**: UXTweak's best feature is its intuitive interface and ready-made tools which save tons of time while designing UX test. All the built-in animations and page transitions were welcomed by the participants of the focus groups I organised. So, it is not only helpful for me as a researcher, but also for the people who take the tests. So far it is the best UX tool I ever used.
> 
> **Cons**: The layout of the dashboard might be unfamiliar at first, but after setting up a couple of test you get used to it and everything fall into place. Further, their support team is super helpful. There is live chat option, as well as the contact form. They got back to me in the same day with tons of tips and solved all the problems I had.
> 
> My experience of UXTweak as a doctoral researcher was excellent as the tools it provide helped me to run smooth UX tests and focus groups. Later, when I had some technical difficulties their support team stepped in immediately and solved all the issues I was facing. UXTweak will stay as my go-to address whenever I need to run a UX test.

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## Links

- [View on SoftwareAdvice](https://www.softwareadvice.co.nz/software/221413/uxtweak)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.softwareadvice.com/ux/uxtweak-profile/> |
| en-AU | <https://www.softwareadvice.com.au/software/221413/uxtweak> |
| en-GB | <https://www.softwareadvice.co.uk/software/221413/uxtweak> |
| en-IE | <https://www.softwareadvice.ie/software/221413/uxtweak> |
| en-NZ | <https://www.softwareadvice.co.nz/software/221413/uxtweak> |

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